10 replies to this topic

[smallpebble]

Hello everybody, I've been using DW for just over a year now, since V3.05, and there's a little problem I've had since I first started using DW and it's still there now with V3.14.

I can't reproduce it on demand because it happens randomly. I boot up Windows and when I open my browser(s) IE8 or Firefox, they cannot connect to the internet. A simple reboot sorts it out 99% of the time.

I just wondered if anybody else is/was having similar issues and if so have you managed to sort it?

I am using Windows 7 Ultimate x86

Thanks in advance

[Ilya Rabinovich]

Next time you get this error, export DW's logs into a file ("Events log"->"Export"), zip and send it to support [at] softsphere [dot] com.

[smallpebble]

Cheers Ilya, will do :-)

[Francis93]

I'm having the same problem here.

[Ilya Rabinovich]

smallpebble has this issue very unstable way makes investigation process extremely hard. Does it stable on your computer?

[smallpebble]

I don't know if this is going to help or not, I suppose only time will tell.

After a few emails to and from Ilya, it became apparent that we could be there all day and still get nowhere. So I decided to try disabling the Windows 7 firewall and see if that helps. When I went and had a look at the Windows 7 firewall, I noticed a couple of firewall rules that were blocking incoming connections, one for IE8 and one for Firefox.

These rules are there because a streaming video site I use causes my browser(s) to request incoming connections, and I block these because I don't see the need for incoming connections if I'm just watching streaming video.

So I've left the Windows 7 firewall enabled, but I've removed those two rules that block incoming for IE8 and Firefox.

Since removing these rules the original problem hasn't surfaced, but it's early days.

I'll report back if the problem returns, or in a week or two if the problem seems to have gone away.

[smallpebble]

Oh well, that didn't last long. It's just happened again.

The way I see it is it's a small price to pay for excellent internet security :-)

[ruinebabines]

The way I see it is it's a small price to pay for excellent internet security :-)

Hi there,

it's quite strange because I used DW regularly from many years (I'm on 7x64, now...) and this kind of a problem never happended to me , never. But I use Look 'n' Stop as my main firewall, if it can ever made for a diiff?rence here. By any ways, just hope you and Ilya will settle with your strange problem shortly.

[Ilya Rabinovich]

"Shortly" is impossible because of irregular nature of the issue. The only way to solve it is to run a test drivers set, with many reboots and days per each driver in order to find out what is happening there and how to solve it. I'm ready to start, always.

[ruinebabines]

The only way to solve it is to run a test drivers set, with many reboots and days per each driver in order to find out what is happening there and how to solve it. I'm ready to start, always.

Yes, I remember having had a chance in the past to see all the efficiency and effectiveness of your driver sets testing method, allowing you to find the culprit of some bizarre technical problem between DW and my system! It also remind me that I found your approach very thorough, by then.

[smallpebble]

For what it is I'm going to leave it, having to reboot once in a while is no big deal.

The amount of time it would take for such a minor issue isn't worth it IMO.