explorer.exe suddenly untrusted
Posted 02 March 2012 - 07:48 AM
all appeared normal, she went to use XP, I was not in the room. XP stoped working, and it appeared that somehow dwall was showing explorer.exe as untrusted (not iexplorer). I had to force a reboot, started ok, left the room and this happened again.
About the only thing I could figure out was that she was trying to open an MSWord file that was in her \my_docs which dwall had classified as untrusted. I checked the files she was working with, changed their status to trusted, I also disabled HIPS and she was able to finish the emergency project she was working on. So I really don't have a good diagnosis. XP was also running EAM and Blue Ridge AppGuard in lock down mode when these problems occurred. I have not seen any conflict with these apps running with dwall. But a few keystrokes from my wife and wow, XP runs not so good when dwall suddenly decides that explorer.exe is untrusted. please advise, as every time my wife runs into a security app hiccup with "her" XP, she makes my life uncomfortable.
Posted 03 March 2012 - 02:24 PM
Posted 04 March 2012 - 04:58 AM
I think my wife had previously rec'd MSWord files, by email or usb flash and dw had tagged them as untrusted, and had saved them in \my documents\ which is perhaps a protected zone reference appguard, and she used explorer to open the untrusted files from appguard protected space and there was a "conflict" causing dw to act as if explorer.exe was untrusted. Speculation...!!
Posted 04 March 2012 - 09:54 AM
Posted 06 March 2012 - 05:32 AM
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