1 reply to this topic

[bluesky52]

Hi, i have recently encountered a problem with my computer whenever i tried to install programs. an error message always pop up saying: "error 1711, an error occured while writing information on to the disk, check if enough disk space is available."

I'm pretty sure i have enough disk space, so could anyone help me with this problem? :(

and here is my log file.

Logfile of HijackThis v1.97.7
Scan saved at 23:29:43, on 2004-5-13
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\twain_32\SiPix\SCBlink2\Srvany.exe
C:\WINNT\twain_32\SiPix\SCBlink2\USBPNP.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\mcshield.exe
C:\Program Files\Network Associates\VirusScan\vstskmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\System32\hkcmd.exe
C:\Program Files\Gateway Utilities\GWInkMonitor.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\NuCam\CamCheck\CamCheck.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Tweak-XP Pro\transtask.exe
C:\Program Files\Tweak-XP Pro\tranicon.exe
C:\WINNT\System32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINNT\System32\wuauclt.exe
C:\sysreset\mirc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\BitTorrent\btdownloadgui.exe
C:\Program Files\BitTorrent\btdownloadgui.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\BitTorrent\btdownloadgui.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\MMJB.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\MMDiag.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_director.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\DC++\DCPlusPlus.exe
C:\WINNT\System32\conime.exe
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\GHMJQFS5\HijackThis[1].exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {B3ECCAC9-C7FA-462C-894B-8E9930A70E14} - C:\PROGRA~1\KuGoo\IEHELP~1.DLL
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [Gateway Ink Monitor] "C:\Program Files\Gateway Utilities\GWInkMonitor.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINNT\System32\NeroCheck.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINNT\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINNT\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINNT\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINNT\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [CamCheck] C:\Program Files\NuCam\CamCheck\CamCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [TransTask] "C:\Program Files\Tweak-XP Pro\transtask.exe"
O4 - HKCU\..\Run: [TransparentIcons] "C:\Program Files\Tweak-XP Pro\tranicon.exe" -ex
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\System32\ctfmon.exe
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
O9 - Extra button: AIM (HKLM)
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zon...StatsClient.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {E3489C0D-D07D-4281-A4A7-ADA8E9A0893F} (FileSharingCtrl Class) - http://appdirectory....sharingctrl.cab

[LoPhatPhuud]

Your system is relatively clean. Any error regarding dsik space porbably willl not be fixable by HiJackThis. The best course of action to take is Scandisk and Defrag. Then review the amount of free space available.

For your log, however:

Before we do anything, please move HiJackThis to a permanent folder. I suggest 'c:\program files\hijackthis\' but any folder other than the Desktop or a temporary folder is fine. This will allow us to use backups to restore entries if necessary

Check the following items in HijackThis.
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab

Close all windows except HijackThis and click Fix checked:

Reboot in normal mode.


That will leave your system clean.


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