Greetings,
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Failure to follow these instructions will only result in delays of the cleaning and removal process.
If you ran other AntiVirus and/or AntiSpyware programs and have the logs available, please post them as well.
Our goal is to help you clean your PC and restore it to pre-infection condition wherever possible.
Thank You
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Dec 20 2005, 12:51 AM
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#1
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Active Member Group: Active Members Posts: 39 Joined: 18-October 05 Member No.: 16636 |
i have a weird thing happening on my laptop. every span of minutes about 30 or 40 minutes a box shows up the says "could not start scriptcontrol" and i'm not sure what it is. i don't think it's a virus but i could be wrong
Logfile of HijackThis v1.99.1 Scan saved at 6:50:35 PM, on 12/19/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\WINDOWS\system32\cisvc.exe c:\program files\mcafee.com\agent\mcdetect.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe c:\PROGRA~1\mcafee.com\agent\mctskshd.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Spyware Doctor\sdhelp.exe C:\WINDOWS\System32\snmp.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\WLTRYSVC.EXE C:\WINDOWS\system32\cidaemon.exe C:\WINDOWS\System32\bcmwltry.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\svchost.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmjb.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\MMDiag.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_director.exe C:\PROGRA~1\MUSICM~1\MUSICM~2\MM_TDM~1.EXE C:\Program Files\AIM\aim.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\WINDOWS\system32\MSAgentXP.exe C:\WINDOWS\system32\XPAgent.exe C:\Documents and Settings\Eddy Wu\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: BitComet Toolbar Helper - {6A373B7E-496E-424f-A9BE-486A5E9AB018} - C:\Program Files\BitComet Toolbar\v2.0.0.1\BitComet_Toolbar.dll O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O3 - Toolbar: BitComet Toolbar - {2E608F70-C430-4bc5-96F6-608E02EBA5B2} - C:\Program Files\BitComet Toolbar\v2.0.0.1\BitComet_Toolbar.dll O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKCU\..\Run: [XPAgent] C:\WINDOWS\system32\XPAgent.exe O4 - HKCU\..\Run: [MSAgentXP] C:\WINDOWS\system32\MSAgentXP.exe O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\WINDOWS\system32\shdocvw.dll (HKCU) O15 - Trusted Zone: *.musicmatch.com O15 - Trusted Zone: *.musicmatch.com (HKLM) O16 - DPF: NDWCab - http://www.neededware.com/NDWCab.CAB O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100 O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE |
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Dec 20 2005, 12:46 PM
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#2
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![]() The computer whisperer Group: Admin Posts: 5988 Joined: 17-April 04 From: Isla Nublar Member No.: 6954 |
Hi 00Wu,
You might want to save this page on your favorites, so you can find it again when you return. You can also click on your name and click on "Find All Posts" to find your thread. Run HijackThis, click on "Scan" and check the boxes next to all these items. O4 - HKCU\..\Run: [MSAgentXP] C:\WINDOWS\system32\MSAgentXP.exe O16 - DPF: NDWCab - http://www.neededware.com/NDWCab.CAB Then close all windows, and browsers, except HijackThis. Tell HijackThis to "Fix checked". Restart your computer in Safe Mode. How do I Safe Boot my computer? Show hidden files. How do I show hidden files? At the end if the fix you can return the files to hidden status if you want. Delete the following files in red (it could be that they are deleted already): C:\WINDOWS\system32\MSAgentXP.exe Restart your computer and post a new log in this thread. Please enable everything you have turned off in 'System Configuration Utility' (MSConfig.exe). This way your system will not hide any potential malware and hijackers. What I cannot see, I cannot fix! Post a fresh log. Afterwards you can turn off everything you had turned off. Do NOT restart your computer while everything is turned on -------------------- |
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Dec 20 2005, 08:55 PM
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#3
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Active Member Group: Active Members Posts: 39 Joined: 18-October 05 Member No.: 16636 |
ok i've done everything u said except for the msconfig part cuz i don't really know where the place is that you are talking about
here is the hijackthis log Logfile of HijackThis v1.99.1 Scan saved at 2:53:34 PM, on 12/20/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\WINDOWS\system32\XPAgent.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\WINDOWS\system32\cisvc.exe c:\program files\mcafee.com\agent\mcdetect.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe c:\PROGRA~1\mcafee.com\agent\mctskshd.exe C:\WINDOWS\System32\nvsvc32.exe c:\PROGRA~1\mcafee.com\vso\OasClnt.exe C:\Program Files\Spyware Doctor\sdhelp.exe C:\WINDOWS\System32\snmp.exe c:\program files\mcafee.com\vso\mcvsshld.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\WLTRYSVC.EXE C:\WINDOWS\System32\bcmwltry.exe C:\WINDOWS\system32\wuauclt.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Documents and Settings\Eddy Wu\Desktop\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: BitComet Toolbar Helper - {6A373B7E-496E-424f-A9BE-486A5E9AB018} - C:\Program Files\BitComet Toolbar\v2.0.0.1\BitComet_Toolbar.dll O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBarBHO.dll O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O3 - Toolbar: BitComet Toolbar - {2E608F70-C430-4bc5-96F6-608E02EBA5B2} - C:\Program Files\BitComet Toolbar\v2.0.0.1\BitComet_Toolbar.dll O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto O8 - Extra context menu item: &Viewpoint Search - res://C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll/CXTSEARCH.HTML O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\WINDOWS\system32\shdocvw.dll (HKCU) O15 - Trusted Zone: *.musicmatch.com O15 - Trusted Zone: *.musicmatch.com (HKLM) O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100 O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE |
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Dec 21 2005, 10:45 AM
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#4
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![]() The computer whisperer Group: Admin Posts: 5988 Joined: 17-April 04 From: Isla Nublar Member No.: 6954 |
Hi Eddy,
This log looks clean! This is a good time to set up protection against further attacks. Read the article behind this link "How did I get infected". If you don't already have them, you need an antivirus that is updated, a good firewall for example Sygate Personal Firewall or Kerio Personal Firewall or ZoneLabs Zone Alarm, a spyware blocker like SpywareBlaster and also IE-Spyads and spyware detection (Ad-aware SE and SpyBot S+D). All of these have good free versions available... be very cautious about any security software that advertises in popups or other intrusive ways, they are not only usually useless, but also often have malware in them.... Instead of Internet Explorer, use a different browser like Opera, Mozilla or Firefox. Last, but not least, you need to keep Windows and Internet Explorer up to date by getting all the latest security patches that protects your computer. This can be accessed by going to http://windowsupdate.microsoft.com/ and following the prompts. If you are running Windows XP get updated to SP-2 Please post back if you are still having any problems.... -------------------- |
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Dec 21 2005, 07:37 PM
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#5
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Active Member Group: Active Members Posts: 39 Joined: 18-October 05 Member No.: 16636 |
ok thaks a lot!!
Merry Christmas!!!! :dance: |
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