Greetings,
Before you post in this forum,please read and follow the instructions in this post: Guidelines for Posting in This Forum
Failure to follow these instructions will only result in delays of the cleaning and removal process.
If you ran other AntiVirus and/or AntiSpyware programs and have the logs available, please post them as well.
Our goal is to help you clean your PC and restore it to pre-infection condition wherever possible.
Thank You
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Dec 23 2005, 06:04 AM
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#1
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Adv. Member Group: Active Members Posts: 75 Joined: 6-December 04 Member No.: 12067 |
Hello,
I'm hoping someone can tell me what needs to be done to clean up this computer (my teen daughter's). She said she's run all her security scans, and is still having problems with pop-ups. Thank you very much for your help! Logfile of HijackThis v1.99.1 Scan saved at 12:03:35 AM, on 12/23/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\AIM\aim.exe C:\Program Files\Dell Support\DSAgnt.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\Common Files\AOL\1124502653\ee\AOLHostManager.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\Program Files\Common Files\AOL\1124502653\ee\AOLServiceHost.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\wanmpsvc.exe C:\Program Files\Common Files\AOL\1124502653\ee\AOLServiceHost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Internet Explorer\iexplore.exe C:\DOCUME~1\Sam\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/ O2 - BHO: MSEvents Object - {B313D637-F405-4052-AC37-E2119AB3C8F8} - C:\WINDOWS\system32\gebcc.dll O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe" O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O15 - Trusted Zone: *.musicmatch.com (HKLM) O20 - Winlogon Notify: gebcc - C:\WINDOWS\system32\gebcc.dll O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe This post has been edited by Delboy56: Dec 28 2005, 06:06 PM |
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Dec 23 2005, 07:43 AM
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#2
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![]() Master of Disaster Recovery Group: General Admin Posts: 15208 Joined: 24-March 03 From: Albuquerque, NM Member No.: 2879 |
First:
You are currently using hijackthis from a temporary directory, or from the Desktop. This can cause problems and will leave backups scattered. Please create a directory on your c: drive called c:\hijackthis and download and unzip hijackthis into that directory. Run the program from that directory from now on. It is essential that you follow these steps or certain important features of the program will not function correctly. Second: Please print these instructions out for use in Safe Mode. Please download VundoFix.exe to your desktop.
QUOTE Please type in the second filepath as instructed by the forum staff then press enter:
This will be the vundo filename spelt backwards. for example if the vundo dll was vundo.dll you would have the user enter odnuv.*
O15 - Trusted Zone: *.musicmatch.com (HKLM) O20 - Winlogon Notify: gebcc - C:\WINDOWS\system32\gebcc.dll Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows: Click "Options..." Move the arrow down to "Custom CleanUp!" Put a check next to the following (Make sure nothing else is checked!):
Press the CleanUp! button to start the program. It may ask you to reboot at the end, click NO. Then, please run this online virus scan: ActiveScan Copy the results of the ActiveScan and paste them here along with a new HiJackThis log and the vundofix.txt file from the vundofix folder into this topi -------------------- Happiness ain't a thing in itself--it's only a contrast with something that ain't pleasant. Mark Twain |
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Dec 23 2005, 04:45 PM
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#3
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Adv. Member Group: Active Members Posts: 75 Joined: 6-December 04 Member No.: 12067 |
Thank you for your reply. I am having difficulty trying to get the desktop open in safe mode, and therefore cannot run KillVundo.bat as indicated. All I get is a blank screen with safe mode in the corners. I tried this multiple times, and the last time I tried I got a blue screen warning, with a message that filled the entire page, which I can't even begin to duplicate here. No cut & paste available at that point. Something to the effect that the computer was being shut down as a file error was detected that may cause damage to the computer, and then something about a physical dump at the bottom???? Help!
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Dec 23 2005, 06:50 PM
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#4
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![]() Master of Disaster Recovery Group: General Admin Posts: 15208 Joined: 24-March 03 From: Albuquerque, NM Member No.: 2879 |
Was there any indication of the file that caused the error. We need Safe Mode to correctly remove the infection.
-------------------- Happiness ain't a thing in itself--it's only a contrast with something that ain't pleasant. Mark Twain |
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Dec 24 2005, 02:18 AM
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#5
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Adv. Member Group: Active Members Posts: 75 Joined: 6-December 04 Member No.: 12067 |
I went ahead and took the chance to run the VundoFix in regular mode, as there was no success getting into safe mode. Here are the requested results:
VundoFix V2.15 by Atri -------------------------------------------------------------------------------------- Listing files contained in the vundofix folder. -------------------------------------------------------------------------------------- killvundo.bat process.exe ReadMe.txt vundo.reg vundofix.txt -------------------------------------------------------------------------------------- Filepaths entered -------------------------------------------------------------------------------------- The filepath entered was C:\WINDOWS\system32\gebcc.dll The second filepath entered was C:\WINDOWS\system32\ccbeg.* -------------------------------------------------------------------------------------- Log from Process -------------------------------------------------------------------------------------- Killing PID 560 'smss.exe' Error 0x6 : The handle is invalid. Killing PID 1508 'explorer.exe' Killing PID 648 'winlogon.exe' Error 0x6 : The handle is invalid. -------------------------------------------------------------------------------------- C:\WINDOWS\system32\gebcc.dll Deleted sucessfully. C:\WINDOWS\system32\ccbeg.* Deleted sucessfully. Fixing Registry -------------------------------------------------------------------------------------- Logfile of HijackThis v1.99.1 Scan saved at 7:17:07 PM, on 12/23/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\WINDOWS\Explorer.EXE C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\AIM\aim.exe C:\Program Files\Dell Support\DSAgnt.exe C:\Program Files\SpywareGuard\sgmain.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\Program Files\Common Files\AOL\1124502653\ee\AOLHostManager.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\Program Files\Common Files\AOL\1124502653\ee\AOLServiceHost.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\wanmpsvc.exe C:\Program Files\Common Files\AOL\1124502653\ee\AOLServiceHost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/ O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe" O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe ActiveScan report: Incident Status Location Adware:adware/delfinmedia Not disinfected C:\PROGRAM FILES\COMMON FILES\remove_tools.html Adware:adware/browseraid Not disinfected C:\WINDOWS\SYSTEM32\inetp60.dll Spyware:spyware/whazit Not disinfected C:\WINDOWS\SYSTEM32\kyf.dat Adware:adware/keenvalue Not disinfected C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.bho Adware:adware/tvmedia Not disinfected C:\Documents and Settings\Sam\Application Data\tvmcwrd.dll Adware:adware/ipinsight Not disinfected C:\WINDOWS\INF\conscorr.inf Adware:adware/twain-tech Not disinfected C:\WINDOWS\INF\multimpp.inf Adware:adware/ncase Not disinfected C:\WINDOWS\180ax.log Adware:adware/effectivebrandtoolbarNot disinfected C:\WINDOWS\games.exe Adware:adware/topconvert Not disinfected C:\PROGRAM FILES\TopConverting Adware:adware/wupd Not disinfected C:\PROGRAM FILES\Windows SyncroAd Adware:adware/sidesearch Not disinfected C:\Documents and Settings\Sam\Application Data\Lycos Adware:adware/sqwire Not disinfected Windows Registry Virus:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Sam\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-24659d1d-748615b1.zip[A.class] Virus:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Sam\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-24659d1d-748615b1.zip[BlackBox.class] Virus:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Sam\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-3e7298f0-796badb3.zip[A.class] Virus:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Sam\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-3e7298f0-796badb3.zip[BlackBox.class] Virus:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Sam\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\classload.jar-11faa9ed-6cd4c48c.zip[GetAccess.class] Virus:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Sam\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\classload.jar-11faa9ed-6cd4c48c.zip[InsecureClassLoader.class] Virus:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Sam\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\classload.jar-11faa9ed-6cd4c48c.zip[Dummy.class] Virus:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Sam\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\classload.jar-11faa9ed-6cd4c48c.zip[Installer.class] Adware:Adware/Comet Not disinfected C:\Documents and Settings\Sam\My Documents\sinstaller.exe Adware:Adware/nCase Not disinfected C:\Program Files\backups\backup-20051216-163636-611.dll Adware:Adware/nCase Not disinfected C:\Program Files\backups\backup-20051216-163638-413.dll Adware:Adware/DelFinMedia Not disinfected C:\Program Files\Common Files\remove_tools.html Adware:Adware/Comet Not disinfected C:\Program Files\Screensavers.com\Installer\bin\ScreensaversInst.dll Adware:Adware/Ucmore Not disinfected C:\WINDOWS\games.exe[IUCMORE.DLL] Adware:Adware/IPInsight Not disinfected C:\WINDOWS\INF\conscorr.inf Adware:Adware/MultiMPP Not disinfected C:\WINDOWS\INF\multimpp.inf Virus:Trj/Qhost.Y Not disinfected C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts Adware:Adware/BrowserAid Not disinfected C:\WINDOWS\SYSTEM32\inetp60.dll Adware:Adware/nCase Not disinfected C:\WINDOWS\SYSTEM32\mscjjn.dll Adware:Adware/eZula Not disinfected C:\WINDOWS\SYSTEM32\msefoi.dll Spyware:Spyware/ClientMan Not disinfected C:\WINDOWS\SYSTEM32\msiaih.dll Adware:Adware/Ipend Not disinfected C:\WINDOWS\SYSTEM32\mskplb.dll Virus:W32/Sdbot.ftp Not disinfected C:\WINDOWS\SYSTEM32\O Virus:Trojan Horse Not disinfected C:\WINDOWS\SYSTEM32\O.BAT |
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Dec 24 2005, 02:51 AM
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#6
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![]() Master of Disaster Recovery Group: General Admin Posts: 15208 Joined: 24-March 03 From: Albuquerque, NM Member No.: 2879 |
Some progress seems to have been made but the active scan report shows a lot of infecitons still there...
Please download, install, and update the free version of Ewido Security Suite: http://www.ewido.net/en/download/ [1]From the main ewido screen, click on update in the left menu, then click the Start update button. [2]After the update finishes (the status bar at the bottom will display "Update successful") Copy the following instructions to have handy as you will need to be offline, in SAFE MODE and with IE closed so you will not be able to view this page during the process. Next, run a scan with Ewido. [3]Click on the Scanner button in the left menu, then click on the Start button. This scan can take quite a while to run, so please be patient [4]If Ewido finds anything, it will pop up a notification. You can select "remove" and check the boxes "Perform action with all infections" and "Create encrypted backup" before clicking on OK. [5]When the scan finishes, click on "Save Report". This will create a text file. Make sure you know where to find this file again. Copy and paste the results from that scan back here please for review :) *Note: Ewido is a free trial product for 14 days. After that you can purchase it for full features OR you can also keep the free version to use as an on-demand scanner (recommended). You will still be able to manually update Ewido using the *update* button :) -------------------- Happiness ain't a thing in itself--it's only a contrast with something that ain't pleasant. Mark Twain |
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Dec 24 2005, 05:03 AM
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#7
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Adv. Member Group: Active Members Posts: 75 Joined: 6-December 04 Member No.: 12067 |
Hi,
Once again, no luck getting computer into safe mode, so I ran it in regular mode, with IE closed. here is the ewido scan results: --------------------------------------------------------- ewido anti-malware - Scan report --------------------------------------------------------- + Created on: 11:01:36 PM, 12/23/2005 + Report-Checksum: A2E5D65A + Scan result: HKLM\SOFTWARE\Classes\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} -> Spyware.MiniBug : Cleaned with backup HKLM\SOFTWARE\Classes\Interface\{0F2A4ADC-DABF-4980-8DB4-19F67D7B1F95} -> Spyware.ClearSearch : Cleaned with backup HKLM\SOFTWARE\Classes\Interface\{AA4939C3-DECA-4A48-A454-97CD587C0EF5} -> Spyware.ISTBar : Cleaned with backup HKLM\SOFTWARE\Classes\Interface\{EEE4A2E5-9F56-432F-A6ED-F6F625B551E0} -> Dialer.Generic : Cleaned with backup HKLM\SOFTWARE\Dsi -> Spyware.Delfin : Cleaned with backup HKLM\SOFTWARE\Microsoft\Internet Explorer\Main\ins -> Spyware.WebRebates : Cleaned with backup HKLM\SOFTWARE\ToolBar -> Spyware.WebSearch : Cleaned with backup HKU\S-1-5-21-112418592-3028830273-206835668-1007\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000010-6F7D-442C-93E3-4A4827C2E4C8} -> Spyware.InternetOptimizer : Cleaned with backup HKU\S-1-5-21-112418592-3028830273-206835668-1007\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} -> Spyware.WinFavorites : Cleaned with backup HKU\S-1-5-21-112418592-3028830273-206835668-1007\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8F4E5661-F99E-4B3E-8D85-0EA71C0748E4} -> Spyware.MoneyTree : Cleaned with backup HKU\S-1-5-21-112418592-3028830273-206835668-1007\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{99410CDE-6F16-42CE-9D49-3807F78F0287} -> Spyware.Zango : Cleaned with backup HKU\S-1-5-21-112418592-3028830273-206835668-1007\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F4E04583-354E-4076-BE7D-ED6A80FD66DA} -> Spyware.BargainBuddy : Cleaned with backup HKU\S-1-5-21-112418592-3028830273-206835668-1007\Software\ToolBar -> Spyware.WebSearch : Cleaned with backup C:\Documents and Settings\Sam\Local Settings\Application Data\Wildtangent\Cdacache\00\00\0F.dat/files\wtvh.dll -> Spyware.WildTangent : Cleaned with backup C:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Spyware.Wheaterbug : Cleaned with backup C:\Program Files\backups\backup-20051216-163636-611.dll -> Spyware.180Solutions : Cleaned with backup C:\Program Files\backups\backup-20051216-163638-413.dll -> Spyware.180Solutions : Cleaned with backup C:\Program Files\Screensavers.com\Installer\bin\ScreensaversInst.dll -> Spyware.Comet : Cleaned with backup C:\setup304.exe -> Downloader.Agent.ac : Cleaned with backup C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP582\A0057633.exe -> Spyware.180Solutions : Cleaned with backup C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP582\A0057635.exe -> Spyware.WinShow : Cleaned with backup C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP582\A0057636.dll -> Spyware.HotSearchBar : Cleaned with backup C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP583\A0057643.dll -> Spyware.180Solutions : Cleaned with backup C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP583\snapshot\MFEX-21.DAT -> Spyware.180Solutions : Cleaned with backup C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP589\A0058831.dll -> Spyware.Comet : Cleaned with backup C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP589\A0058998.dll -> Spyware.180Solutions : Cleaned with backup C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP589\A0059004.dll -> Spyware.180Solutions : Cleaned with backup C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP590\A0059047.dll -> Spyware.Comet : Cleaned with backup C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP590\A0059207.dll -> Spyware.180Solutions : Cleaned with backup C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP590\A0059213.dll -> Spyware.180Solutions : Cleaned with backup C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP591\A0062383.dll -> Spyware.Comet : Cleaned with backup C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP591\A0062539.dll -> Spyware.180Solutions : Cleaned with backup C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP591\A0062545.dll -> Spyware.180Solutions : Cleaned with backup C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP592\A0062653.dll -> Spyware.Comet : Cleaned with backup C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP592\A0062809.dll -> Spyware.180Solutions : Cleaned with backup C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP592\A0062815.dll -> Spyware.180Solutions : Cleaned with backup C:\WINDOWS\SYSTEM32\mscjjn.dll -> Spyware.180Solutions : Cleaned with backup C:\WINDOWS\SYSTEM32\msiaih.dll -> Spyware.Ipend : Cleaned with backup C:\WINDOWS\SYSTEM32\mskplb.dll -> Spyware.Ipend : Cleaned with backup C:\WINDOWS\wt\wtvh.dll -> Spyware.WildTangent : Cleaned with backup ::Report End |
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Dec 24 2005, 05:19 AM
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#8
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![]() Master of Disaster Recovery Group: General Admin Posts: 15208 Joined: 24-March 03 From: Albuquerque, NM Member No.: 2879 |
OK, please run HiJackThis again and post a new log in this thread.
-------------------- Happiness ain't a thing in itself--it's only a contrast with something that ain't pleasant. Mark Twain |
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Dec 24 2005, 05:51 AM
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#9
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Adv. Member Group: Active Members Posts: 75 Joined: 6-December 04 Member No.: 12067 |
Thanks for replying so quickly. I just got a 'winfixer' pop-up so not sure everything is clean. Here's the log you requested:
Logfile of HijackThis v1.99.1 Scan saved at 11:48:37 PM, on 12/23/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\system32\LEXPPS.EXE C:\WINDOWS\Explorer.EXE C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE C:\Program Files\AIM\aim.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\Program Files\Dell Support\DSAgnt.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\ewido anti-malware\ewidoctrl.exe C:\Program Files\ewido anti-malware\ewidoguard.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\AOL\1124502653\ee\AOLHostManager.exe C:\WINDOWS\wanmpsvc.exe C:\Program Files\Common Files\AOL\1124502653\ee\AOLServiceHost.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\Program Files\Common Files\AOL\1124502653\ee\AOLServiceHost.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/ O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe" O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [\\OFFICE\EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P39 "\\OFFICE\EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300" O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe |
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Dec 24 2005, 06:33 AM
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#10
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![]() Master of Disaster Recovery Group: General Admin Posts: 15208 Joined: 24-March 03 From: Albuquerque, NM Member No.: 2879 |
Before we go any further, we need to resolve the Safe Mode issue. If we cannot fix the problem, then trying to remove the more difficult infections is like putting a bandaid on a severed artery.
See if you can reboot in Safe Mode with Command Prompt or Safe Mode with Networking and let me know. I am checking MS to see if I can find any more information. Final stop is to do restore installation. -------------------- Happiness ain't a thing in itself--it's only a contrast with something that ain't pleasant. Mark Twain |
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Dec 24 2005, 05:53 PM
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#11
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Adv. Member Group: Active Members Posts: 75 Joined: 6-December 04 Member No.: 12067 |
I managed to get into safe mode with networking! What is the next step?
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Dec 24 2005, 09:46 PM
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#12
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![]() Master of Disaster Recovery Group: General Admin Posts: 15208 Joined: 24-March 03 From: Albuquerque, NM Member No.: 2879 |
Please print these instructions out for use in Safe Mode.
Please download VundoFix.exe to your desktop.
QUOTE Please type in the second filepath as instructed by the forum staff then press enter:
This will be the vundo filename spelt backwards. for example if the vundo dll was vundo.dll you would have the user enter odnuv.*
Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows: Click "Options..." Move the arrow down to "Custom CleanUp!" Put a check next to the following (Make sure nothing else is checked!):
Press the CleanUp! button to start the program. It may ask you to reboot at the end, click NO. Then, please run this online virus scan: ActiveScan Copy the results of the ActiveScan and paste them here along with a new HiJackThis log and the vundofix.txt file from the vundofix folder into this topi -------------------- Happiness ain't a thing in itself--it's only a contrast with something that ain't pleasant. Mark Twain |
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Dec 25 2005, 05:42 PM
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#13
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Adv. Member Group: Active Members Posts: 75 Joined: 6-December 04 Member No.: 12067 |
Greetings of the Season!
Here are the results after running VundoFix in Safe Mode: ActiveScan results: Incident Status Location Adware:adware/delfinmedia Not disinfected C:\PROGRAM FILES\COMMON FILES\remove_tools.html Adware:adware/browseraid Not disinfected C:\WINDOWS\SYSTEM32\inetp60.dll Spyware:spyware/whazit Not disinfected C:\WINDOWS\SYSTEM32\kyf.dat Adware:adware/keenvalue Not disinfected C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.bho Adware:adware/tvmedia Not disinfected C:\Documents and Settings\Sam\Application Data\tvmcwrd.dll Adware:adware/ipinsight Not disinfected C:\WINDOWS\INF\conscorr.inf Adware:adware/twain-tech Not disinfected C:\WINDOWS\INF\multimpp.inf Adware:adware/ncase Not disinfected C:\WINDOWS\180ax.log Adware:adware/effectivebrandtoolbarNot disinfected C:\WINDOWS\games.exe Adware:adware/topconvert Not disinfected C:\PROGRAM FILES\TopConverting Adware:adware/wupd Not disinfected C:\PROGRAM FILES\Windows SyncroAd Adware:adware/sidesearch Not disinfected C:\Documents and Settings\Sam\Application Data\Lycos Adware:adware/sqwire Not disinfected Windows Registry Virus:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Sam\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-24659d1d-748615b1.zip[A.class] Virus:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Sam\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-24659d1d-748615b1.zip[BlackBox.class] Virus:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Sam\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-3e7298f0-796badb3.zip[A.class] Virus:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Sam\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-3e7298f0-796badb3.zip[BlackBox.class] Virus:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Sam\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\classload.jar-11faa9ed-6cd4c48c.zip[GetAccess.class] Virus:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Sam\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\classload.jar-11faa9ed-6cd4c48c.zip[InsecureClassLoader.class] Virus:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Sam\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\classload.jar-11faa9ed-6cd4c48c.zip[Dummy.class] Virus:Exploit/ByteVerify Not disinfected C:\Documents and Settings\Sam\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\classload.jar-11faa9ed-6cd4c48c.zip[Installer.class] Adware:Adware/Comet Not disinfected C:\Documents and Settings\Sam\My Documents\sinstaller.exe Adware:Adware/DelFinMedia Not disinfected C:\Program Files\Common Files\remove_tools.html Adware:Adware/Ucmore Not disinfected C:\WINDOWS\games.exe[IUCMORE.DLL] Adware:Adware/IPInsight Not disinfected C:\WINDOWS\INF\conscorr.inf Adware:Adware/MultiMPP Not disinfected C:\WINDOWS\INF\multimpp.inf Virus:Trj/Qhost.Y Not disinfected C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts Adware:Adware/BrowserAid Not disinfected C:\WINDOWS\SYSTEM32\inetp60.dll Adware:Adware/eZula Not disinfected C:\WINDOWS\SYSTEM32\msefoi.dll Virus:W32/Sdbot.ftp Not disinfected C:\WINDOWS\SYSTEM32\O Virus:Trojan Horse Not disinfected C:\WINDOWS\SYSTEM32\O.BAT Logfile of HijackThis v1.99.1 Scan saved at 11:40:21 AM, on 12/25/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\system32\LEXBCES.EXE C:\WINDOWS\system32\LEXPPS.EXE C:\WINDOWS\system32\spoolsv.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE C:\Program Files\AIM\aim.exe C:\Program Files\Dell Support\DSAgnt.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\Program Files\ewido anti-malware\ewidoctrl.exe C:\Program Files\ewido anti-malware\ewidoguard.exe C:\Program Files\SpywareGuard\sgmain.exe C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\wanmpsvc.exe C:\Program Files\Common Files\AOL\1124502653\ee\AOLHostManager.exe C:\Program Files\Common Files\AOL\1124502653\ee\AOLServiceHost.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\Program Files\Common Files\AOL\1124502653\ee\AOLServiceHost.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\hijackthis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/ O2 - BHO: (no name) - Software - (no file) O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe" O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [\\OFFICE\EPSON Stylus Photo R300 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I2F1.EXE /P39 "\\OFFICE\EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300" O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe VundoFix V2.15 by Atri -------------------------------------------------------------------------------------- Listing files contained in the vundofix folder. -------------------------------------------------------------------------------------- killvundo.bat process.exe ReadMe.txt vundo.reg vundofix.txt -------------------------------------------------------------------------------------- Filepaths entered -------------------------------------------------------------------------------------- The filepath entered was C:\WINDOWS\system32\gebcc.dll The second filepath entered was C:\WINDOWS\system32\ccbeg* -------------------------------------------------------------------------------------- Log from Process -------------------------------------------------------------------------------------- Killing PID 500 'smss.exe' Error 0x6 : The handle is invalid. Killing PID 1408 'explorer.exe' Killing PID 1408 'explorer.exe' Killing PID 576 'winlogon.exe' Error 0x6 : The handle is invalid. -------------------------------------------------------------------------------------- Could not delete C:\WINDOWS\system32\gebcc.dll. C:\WINDOWS\system32\ccbeg* Deleted sucessfully. Fixing Registry -------------------------------------------------------------------------------------- This post has been edited by Delboy56: Dec 26 2005, 05:58 AM |
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Dec 25 2005, 06:49 PM
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#14
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Adv. Member Group: Active Members Posts: 75 Joined: 6-December 04 Member No.: 12067 |
(message edited in error, and deleted)
This post has been edited by Delboy56: Dec 26 2005, 05:57 AM |
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Dec 25 2005, 09:45 PM
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#15
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![]() Master of Disaster Recovery Group: General Admin Posts: 15208 Joined: 24-March 03 From: Albuquerque, NM Member No.: 2879 |
Thati s looking much better! Just a few more things to do.
First: 1.Download the Hoster from here: www.funkytoad.com/download/hoster.zip 2. Install the program and run it. 3. Press 'Restore Original Hosts' and press 'OK' 4. Exit Program. Note: This program also has a Hosts file backup facility that may want to use if you have added custom entries to the Hosts file. Second: Run AVG and do a full system scan, letting it remove all it finds. Last: Run HiJackThis again and post a new log in this thread. -------------------- Happiness ain't a thing in itself--it's only a contrast with something that ain't pleasant. Mark Twain |
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