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Greetings,

Before you post in this forum,please read and follow the instructions in this post: Guidelines for Posting in This Forum

Failure to follow these instructions will only result in delays of the cleaning and removal process.

If you ran other AntiVirus and/or AntiSpyware programs and have the logs available, please post them as well.

Our goal is to help you clean your PC and restore it to pre-infection condition wherever possible.

Thank You

 
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> HELP ME PLS.., i think my computer's infected..
killua
post Dec 26 2005, 10:59 AM
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who can help me get rid of this file in my computer?EGDACCESS_1072.dll_dialer.InstantAccess....it keeps poppin out and i cant get it off my computer..my antivirus has identified it as a virus..help me plss..it will be greatly appreciated..thnks..hav a nice day...
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LoPhatPhuud
post Dec 27 2005, 07:33 AM
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FIrst:
Create a directory on your hardrive to save HijackThis.exe. A directory like c:\hijackthis. If you do not do this, you will not be able to use the backup/restore features.

Download HijackThis from:

HijackThis Download Site

Save this file into the directory you made previously and then run the program named hijackthis.exe. When the program opens click on the Config button, then click on the Misc Tools button, and click on the Check for update online button. When it completes checking/applying updates press the back button.

Now click on the Scan button and when it is finished click on the Save Log button. A Notepad window will open with the contents of this log. Click on Edit then click on Select all. Then click on Edit and then Click on Copy.

Create a reply to this post here and right click in message area and select paste to paste the log into the post.

Someone will reply to you after reading this post. DO NOT fix any entries unless you understand what you are doing.

To see a tutorial with screenshots on using HijackThis you can click on the link below:

How to use HijackThis to remove Browser Hijackers, Malware, & Spyware



Second:
Download 'Autoruns' from here:
http://www.sysinternals.com/Utilities/Autoruns.html

Unzip to a folder and the double click on autoruns.exe

Wait until the program has finished running (the status line will show 'Ready')
Under the 'Options' menu, make sure that 'Include Empty Sections' is checked.
Wait again until ready.

Be sure the 'Everything' tab is selected.
Select 'File -> Save' and save the output file.

Copy the contents of the Autoruns text file and post its contents in this thread.


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