 Not sure where to begin! |
Forum Rules
Greetings,
Before you post in this forum,please read and follow the instructions in this post: Guidelines for Posting in This Forum
Failure to follow these instructions will only result in delays of the cleaning and removal process.
If you ran other AntiVirus and/or AntiSpyware programs and have the logs available, please post them as well.
Our goal is to help you clean your PC and restore it to pre-infection condition wherever possible.
Thank You
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 Jan 22 2006, 09:46 PM
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#1
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New Member  Group: Member Posts: 7 Joined: 22-January 06 Member No.: 17526  |
It seems I may have more than just a "little" problem...
Initially, I was going to ask for help as I think I might have an undetected problem as my cable internet connection is closer to a 1955 dial up speed & action. However, after attempting for over 2 hours to download several spyware, virus scan, etc. programs, I am unable to that. Even one from Microsoft - they cannot even verify I'm running a windows operating system! I really need to find out what is wrong! Can anyone help me... Please! Thanks Arlene |
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Jan 23 2006, 01:09 AM
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#2
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Most Respected SuperExpert Group: Member Posts: 4576 Joined: 9-June 04 Member No.: 8164 |
See if you can get hijackthis. It's a small download.
Post a hijackthis log please. Download and then extract Hijackthis.exe to a new folder. Do not run it from the zip the desktop or a temp folder. Here's a link: http://www.merijn.org/files/hijackthis.zip Do not remove anything using HijackThis. Save the log and then copy and paste the contents into your next reply here in this same topic. It lists many types of entries. Some are good, and others need to be removed. We will help you sort it out. |
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Jan 24 2006, 01:12 AM
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#3
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New Member Group: Member Posts: 7 Joined: 22-January 06 Member No.: 17526 |
First - thank you so much for responding!
Second - No can do -I keep getting the Website is "unavailable" try again later. I'm in big trouble aren't I !! |
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Jan 24 2006, 02:00 AM
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#4
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Most Respected SuperExpert Group: Member Posts: 4576 Joined: 9-June 04 Member No.: 8164 |
Right click on the link I gave and and click Save Target As
See if that gets you the download. |
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Jan 24 2006, 02:39 AM
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#5
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New Member Group: Member Posts: 7 Joined: 22-January 06 Member No.: 17526 |
No luck -still get the Server not available/cannot be found message.
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Jan 24 2006, 02:57 AM
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#6
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Most Respected SuperExpert Group: Member Posts: 4576 Joined: 9-June 04 Member No.: 8164 |
I hope this works. Let's give it a shot.
I have attached Hijackthis.zip Download the attachment. Save and then extract the contents to a folder of its own. Run hijackthis.exe and scan. Post the log. |
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Jan 24 2006, 03:00 AM
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#7
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Most Respected SuperExpert Group: Member Posts: 4576 Joined: 9-June 04 Member No.: 8164 |
I hope this works. Let's give it a shot.
I have attached Hijackthis.zip Download the attachment. Save and then extract the contents to a folder of its own. Run hijackthis.exe and scan. Post the log. EDIT: Attachment removed. No longer needed. This post has been edited by Mosaic1: Jan 25 2006, 06:00 AM |
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Jan 25 2006, 01:27 AM
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#8
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New Member Group: Member Posts: 7 Joined: 22-January 06 Member No.: 17526 |
Tried to save and open from your attachment, would not work. Saved it to a disc at work and the file would not open when I got it to my home PC.
Formatted the disc from here and tried saving from attachment and kept getting a format error on the disc (new disc?). I'm still at a loss as to what to do now. Also seems like I'm getting slower & slower! Thanks for your patience. |
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Jan 25 2006, 05:59 AM
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#9
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Most Respected SuperExpert Group: Member Posts: 4576 Joined: 9-June 04 Member No.: 8164 |
What is your windows version? 98 or 2K XP?
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Jan 25 2006, 02:31 PM
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#10
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New Member Group: Member Posts: 7 Joined: 22-January 06 Member No.: 17526 |
Morning!
Using Windows 98 |
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Jan 26 2006, 05:30 PM
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#11
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Most Respected SuperExpert Group: Member Posts: 4576 Joined: 9-June 04 Member No.: 8164 |
I am not hopeful, but let's try Start Dreck to get a report.
Go here and download StartDreck http://www.niksoft.at/download/startdreck.htm Unzip and run StartDrek.exe: Click save. Name the log. Open the log you just saved. Run it in Notepad. Copy and paste the contents of the log in your next reply here. |
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Jan 27 2006, 01:25 AM
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#12
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New Member Group: Member Posts: 7 Joined: 22-January 06 Member No.: 17526 |
I'm doomed!
Still getting the "not able to find the server" message. Is there any hope without going the horrible route of a reformat? Crossing my fingers that there is! I have faith in you! Thanks, Arlene |
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Jan 27 2006, 01:30 AM
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#13
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Most Respected SuperExpert Group: Member Posts: 4576 Joined: 9-June 04 Member No.: 8164 |
When you got that file I attached it was a zip. Do you have an unzipping program? A lot of people running windows98 don't have one.
Was it that it wouldn't unzip? Or was it that after being unzipped that hijackthis.exe wouldn't run for you? |
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Jan 27 2006, 02:38 AM
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#14
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New Member Group: Member Posts: 7 Joined: 22-January 06 Member No.: 17526 |
I do have Winzip and have used it for years - It wasn't that - I couldn't even get it to "save target as" - would start, then I would get the "server not found" error message and it would quit the download. Tried to download, still got the same error message, so I couldn't even open it.
The only successful download I've had was one from Microsoft in a regular update. |
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Jan 27 2006, 02:42 AM
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#15
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Most Respected SuperExpert Group: Member Posts: 4576 Joined: 9-June 04 Member No.: 8164 |
Did you try this in Safe mode? I would.
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| Lo-Fi Version | Time is now: 21st November 2009 - 08:29 PM |
