8 replies to this topic

[kim_sc]

Computer runs slow. I get an error when I try to update windows xp to sp2 (cyclic redundancy error). Am I infected with something? Thanks...

Logfile of HijackThis v1.99.1
Scan saved at 5:25:39 PM, on 7/18/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\WgaTray.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\System32\shpc32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\WINDOWS\System32\igfxtray.exe
C:\Program Files\PeoplePC\ISP6300\Browser\Bartshel.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\AOL Companion\companion.exe
C:\PROGRA~1\PeoplePC\ISP6300\Browser\PPShared.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\Program Files\Membership Plus\Version 7\MPViewer.Exe
C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
c:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\America Online 9.0\waol.exe
C:\Program Files\America Online 9.0\shellmon.exe
C:\Program Files\America Online 9.0\aolwbspd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\hijackthis\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us9.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.peoplepc.com/search
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us9.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.peoplepc.com/websearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us9.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us9.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us9.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us9.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us9.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://home.peoplepc.com/search
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: PeoplePC ScamGuard - {7E3659A6-4BC5-4d93-B3FD-8B5ACC2FEDED} - C:\Program Files\PeoplePC\Toolbar\ScamGrd.dll
O2 - BHO: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpdtlk02.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: PeoplePal Toolbar - {A8FB8EB3-183B-4598-924D-86F0E5E37085} - C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HP Software Update] "c:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AutoTKit] C:\hp\bin\AUTOTKIT.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet /keeploaded /nodetect
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [SHPC32] shpc32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [Bart Station] C:\Program Files\PeoplePC\ISP6300\BIN\PPCOLink.exe -STATION
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\Hewlett-Packard\Digital Imaging\bin\backupnotify.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Membership Plus QuickView.lnk = C:\Program Files\Membership Plus\Version 7\MPViewer.Exe
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O17 - HKLM\System\CCS\Services\Tcpip\..\{A9BAB4CE-BAC3-48B9-B0F3-2DF3B5637258}: NameServer = 205.188.146.145
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[LoPhatPhuud]

Your log is clean.

A crc error usually means the file is corrupted. Delete the SP2 file and download again.

[kim_sc]

Thanks. Glad I'm not infected.
I first tried installing sp2 from windows update website like normal and got the crc error. So then I downloaded a copy of sp2 on a different computer and burned it to a cd. I deleted temp internet files and then I tried to install the update from the cd and got the same error. Is there something else I need to clear first?

[LoPhatPhuud]

It is possible that you have a bad sector on your hard drive that is causing the problem.

From the Desktop...

Start -> run -> cmd (press 'Enter')

In the command window:
chkdsk C:

When done, if any errors, you will need to run again in fix mode.

To do that, open a command window as before, then

chkdsk C: \f

You will need to reboot to start the fix.

[kim_sc]

I ran chkdsk and it found some errors. (FYI, I had to use forward slash to get it to work: chkdsk c: /f)

Then I was able to do the windows updates.

But there is still something wrong with the computer. For instance, I click on My Computer and it takes 2 or 3 minutes for it to come up.

Any suggestion on what to try next? Do you think the hard drive is about to crash?

[LoPhatPhuud]

Lets check for hidden stuff running .... And yes, the hard may be the cause but its too hard to tell at this point.


Please download SilentRunners from here:
http://www.silentrun...ent Runners.zip

Unzip it to the desktop and double-click on it.
Silent Runners will ask if you want to skip the supplementary search.
Please select 'No' to include them. The program will take longer to run, but wil lgive us more information.

If you get any kind of warning message about scripts, please choose to allow the script to run.

When the scan is finished, a message will pop up and a logfile will have been created on the desktop.
The logfile is named 'Startup Programs' by default and will be located where the program is.

Please post the entire contents of this logfile for me to see.

[kim_sc]

OK, here it is...

"Silent Runners.vbs", revision 46, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"BackupNotify" = "c:\Program Files\Hewlett-Packard\Digital Imaging\bin\backupnotify.exe" [null data]
"NVIEW" = "rundll32.exe nview.dll,nViewLoadHook" [MS]
"MoneyAgent" = ""C:\Program Files\Microsoft Money\System\mnyexpr.exe"" [MS]
"MSMSGS" = ""C:\Program Files\Messenger\msmsgs.exe" /background" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"hpsysdrv" = "c:\windows\system\hpsysdrv.exe" ["Hewlett-Packard Company"]
"HotKeysCmds" = "C:\WINDOWS\System32\hkcmd.exe" ["Intel Corporation"]
"CamMonitor" = "c:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe" [empty string]
"HP Software Update" = ""c:\Program Files\HP\HP Software Update\HPWuSchd.exe"" ["Hewlett-Packard"]
"HPHUPD05" = "c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe" ["Hewlett-Packard"]
"HPHmon05" = "C:\WINDOWS\System32\hphmon05.exe" ["Hewlett-Packard"]
"KBD" = "C:\HP\KBD\KBD.EXE" ["Hewlett-Packard Company"]
"StorageGuard" = ""C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r" ["Sonic Solutions"]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc."]
"AutoTKit" = "C:\hp\bin\AUTOTKIT.EXE" [null data]
"Recguard" = "C:\WINDOWS\SMINST\RECGUARD.EXE" [empty string]
"NvCplDaemon" = "RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup" [MS]
"nwiz" = "nwiz.exe /installquiet /keeploaded /nodetect" ["NVIDIA Corporation"]
"PS2" = "C:\WINDOWS\system32\ps2.exe" ["Hewlett-Packard Company"]
"SHPC32" = "shpc32.exe" ["Lexmark International"]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]
"mmtask" = "C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe" ["TODO: <Company name>"]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation"]
"Lexmark X1100 Series" = ""C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"" ["Lexmark International, Inc."]
"AlcxMonitor" = "ALCXMNTR.EXE" ["Realtek Semiconductor Corp."]
"IgfxTray" = "C:\WINDOWS\System32\igfxtray.exe" ["Intel Corporation"]
"Bart Station" = "C:\Program Files\PeoplePC\ISP6300\BIN\PPCOLink.exe -STATION" ["PeoplePC"]
"Symantec NetDriver Monitor" = "C:\PROGRA~1\SYMNET~1\SNDMon.exe" ["Symantec Corporation"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "AcroIEHlprObj Class"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{243B17DE-77C7-46BF-B94B-0B5F309A0E64}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Money\System\mnyside.dll" [MS]
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" ["Safer Networking Limited"]
{7E3659A6-4BC5-4d93-B3FD-8B5ACC2FEDED}\(Default) = "PeoplePC ScamGuard"
-> {HKLM...CLSID} = "PPCScamBHO Class"
\InProcServer32\(Default) = "C:\Program Files\PeoplePC\Toolbar\ScamGrd.dll" ["EarthLink, Inc."]
{A8FB8EB3-183B-4598-924D-86F0E5E37085}\(Default) = (no title provided)
-> {HKLM...CLSID} = "PeoplePal Toolbar"
\InProcServer32\(Default) = "C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll" ["PeoplePC"]
{BDF3E430-B101-42AD-A544-FADC6B084872}\(Default) = "NAV Helper"
-> {HKLM...CLSID} = "CNavExtBho Class"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{19CC43A1-6925-4B48-B292-830291F393A6}" = "HPNSView"
-> {HKLM...CLSID} = "My Kahuna"
\InProcServer32\(Default) = "c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpdns_01.dll" [empty string]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {HKLM...CLSID} = "RealOne Player Context Menu Class"
\InProcServer32\(Default) = "C:\Program Files\Real\RealOne Player\rpshellext.dll" ["RealNetworks"]
"{7F67036B-66F1-411A-AD85-759FB9C5B0DB}" = "SampleView"
-> {HKLM...CLSID} = "SampleView"
\InProcServer32\(Default) = "C:\WINDOWS\System32\ShellvRTF.dll" ["XSS"]
"{1CDB2949-8F65-4355-8456-263E7C208A5D}" = "Desktop Explorer"
-> {HKLM...CLSID} = "Desktop Explorer"
\InProcServer32\(Default) = "C:\WINDOWS\System32\nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A47}" = "Desktop Explorer Menu"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\WINDOWS\System32\nvshell.dll" ["NVIDIA Corporation"]
"{CCFE56EE-C7DE-44EE-A160-4553A5A912C9}" = "OmniPass Shell Extension"
-> {HKLM...CLSID} = "OmniPass Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Softex\OmniPass\opshelle.dll" ["Softex Incorporated"]
"{955B7B84-5308-419c-8ED8-0B9CA3C56985}" = "America Online"
-> {HKLM...CLSID} = "America Online"
\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\aolshare\shell\us\shellext.dll" ["America Online, Inc."]
"{21569614-B795-46b1-85F4-E737A8DC09AD}" = "Shell Search Band"
-> {HKLM...CLSID} = "Shell Search Band"
\InProcServer32\(Default) = "C:\WINDOWS\system32\browseui.dll" [MS]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! igfxcui\DLLName = "igfxsrvc.dll" ["Intel Corporation"]
INFECTION WARNING! OPXPGina\DLLName = "C:\Program Files\Softex\OmniPass\opxpgina.dll" [null data]
INFECTION WARNING! WgaLogon\DLLName = "WgaLogon.dll" [MS]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
OPShellE\(Default) = "{CCFE56EE-C7DE-44EE-A160-4553A5A912C9}"
-> {HKLM...CLSID} = "OmniPass Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Softex\OmniPass\opshelle.dll" ["Softex Incorporated"]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {HKLM...CLSID} = "IEContextMenu Class"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
OPShellE\(Default) = "{CCFE56EE-C7DE-44EE-A160-4553A5A912C9}"
-> {HKLM...CLSID} = "OmniPass Shell Extension"
\InProcServer32\(Default) = "C:\Program Files\Softex\OmniPass\opshelle.dll" ["Softex Incorporated"]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {HKLM...CLSID} = "IEContextMenu Class"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\ssmarque.scr" [MS]


DESKTOP.INI DLL launch in local fixed drive directories:
--------------------------------------------------------

D:\cmdcons\DESKTOP.INI
[.ShellClassInfo]
CLSID={7f67036b-66f1-411a-ad85-759fb9c5b0db}
-> {HKLM...CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\ShellvRTF.dll" ["XSS"]

D:\MiniNT\DESKTOP.INI
[.ShellClassInfo]
CLSID={7f67036b-66f1-411a-ad85-759fb9c5b0db}
-> {HKLM...CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\ShellvRTF.dll" ["XSS"]

D:\PRELOAD\DESKTOP.INI
[.ShellClassInfo]
CLSID={7f67036b-66f1-411a-ad85-759fb9c5b0db}
-> {HKLM...CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\ShellvRTF.dll" ["XSS"]

D:\I386\DESKTOP.INI
[.ShellClassInfo]
CLSID={7f67036b-66f1-411a-ad85-759fb9c5b0db}
-> {HKLM...CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\ShellvRTF.dll" ["XSS"]

D:\TOOLS\DESKTOP.INI
[.ShellClassInfo]
CLSID={7f67036b-66f1-411a-ad85-759fb9c5b0db}
-> {HKLM...CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\ShellvRTF.dll" ["XSS"]

D:\hp\DESKTOP.INI
[.ShellClassInfo]
CLSID={7f67036b-66f1-411a-ad85-759fb9c5b0db}
-> {HKLM...CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\ShellvRTF.dll" ["XSS"]


Startup items in "Owner" & "All Users" startup folders:
-------------------------------------------------------

C:\Documents and Settings\Owner\Start Menu\Programs\Startup
"Membership Plus QuickView" -> shortcut to: "C:\Program Files\Membership Plus\Version 7\MPViewer.Exe" [null data]
"spamsubtract" -> shortcut to: "C:\Program Files\interMute\SpamSubtract\SpamSubtract.exe -q" ["interMute, Inc."]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"America Online 9.0 Tray Icon" -> shortcut to: "C:\Program Files\America Online 9.0\aoltray.exe -check" ["America Online, Inc."]
"AOL Companion" -> shortcut to: "C:\Program Files\AOL Companion\companion.exe /s" [null data]
"HP Digital Imaging Monitor" -> shortcut to: "C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe" ["Hewlett-Packard Co."]
"Quicken Scheduled Updates" -> shortcut to: "C:\Program Files\Quicken\bagent.exe" ["Intuit Inc."]
"Updates from HP" -> shortcut to: "C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe -startup" [null data]


Enabled Scheduled Tasks:
------------------------

"Norton AntiVirus - Scan my computer" -> launches: "C:\PROGRA~1\NORTON~1\Navw32.exe /task:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"" ["Symantec Corporation"]
"Symantec NetDetect" -> launches: "C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE" ["Symantec Corporation"]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
SpSubLSP.dll ["interMute, Inc."], 01 - 05, 11
%SystemRoot%\system32\mswsock.dll [MS], 06 - 08, 12 - 21
%SystemRoot%\system32\rsvpsp.dll [MS], 09 - 10


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser\
"{B2847E28-5D7D-4DEB-8B67-05D28BCF79F5}"
-> {HKLM...CLSID} = "HP View"
\InProcServer32\(Default) = "c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpdtlk02.dll" ["Hewlett-Packard Company"]
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}"
-> {HKLM...CLSID} = "Norton AntiVirus"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{B2847E28-5D7D-4DEB-8B67-05D28BCF79F5}"
-> {HKLM...CLSID} = "HP View"
\InProcServer32\(Default) = "c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpdtlk02.dll" ["Hewlett-Packard Company"]
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}"
-> {HKLM...CLSID} = "Norton AntiVirus"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
"{A8FB8EB3-183B-4598-924D-86F0E5E37085}"
-> {HKLM...CLSID} = "PeoplePal Toolbar"
\InProcServer32\(Default) = "C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll" ["PeoplePC"]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{B2847E28-5D7D-4DEB-8B67-05D28BCF79F5}" = (no title provided)
-> {HKLM...CLSID} = "HP View"
\InProcServer32\(Default) = "c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpdtlk02.dll" ["Hewlett-Packard Company"]
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus"
-> {HKLM...CLSID} = "Norton AntiVirus"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
"{A8FB8EB3-183B-4598-924D-86F0E5E37085}" = (no title provided)
-> {HKLM...CLSID} = "PeoplePal Toolbar"
\InProcServer32\(Default) = "C:\Program Files\PeoplePC\Toolbar\PPCToolbar.dll" ["PeoplePC"]

Explorer Bars

HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{8F4902B6-6C04-4ADE-8052-AA58578A21BD}\(Default) = (no title provided)
-> {HKLM...CLSID} = "hp view"
\InProcServer32\(Default) = "C:\WINDOWS\System32\Shdocvw.dll" [MS]

Dormant Explorer Bars in "View, Explorer Bar" menu

HKLM\Software\Classes\CLSID\{B2847E28-5D7D-4DEB-8B67-05D28BCF79F5}\(Default) = "HP View"
Implemented Categories\{00021494-0000-0000-C000-000000000046}\ [horizontal bar]
InProcServer32\(Default) = "c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpdtlk02.dll" ["Hewlett-Packard Company"]

HKLM\Software\Classes\CLSID\{D6A116E7-5906-42E4-87F6-E7E15936415E}\(Default) = "MoneySide"
Implemented Categories\{00021493-0000-0000-C000-000000000046}\ [vertical bar]
InProcServer32\(Default) = "C:\Program Files\Microsoft Money\System\mnyside.dll" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"
-> {HKLM...CLSID} = "Web Browser Applet Control"
\InProcServer32\(Default) = "C:\WINDOWS\System32\msjava.dll" [MS]

{E023F504-0C5A-4750-A1E7-A9046DEA8A21}\
"ButtonText" = "MoneySide"
"CLSIDExtension" = "{DD6687B5-CB43-4211-BFC9-2942CCBDCB3E}"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Money\System\mnyside.dll" [MS]

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Miscellaneous IE Hijack Points
------------------------------

C:\WINDOWS\INF\IERESET.INF (used to "Reset Web Settings")

Added lines (compared with English-language version):
[Strings]: START_PAGE_URL=http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome

Missing lines (compared with English-language version):
[Strings]: 1 line


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

AOL Connectivity Service, AOL ACS, "C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe" ["America Online, Inc."]
LexBce Server, LexBceS, "C:\WINDOWS\system32\LEXBCES.EXE" ["Lexmark International, Inc."]
Norton AntiVirus Auto Protect Service, navapsvc, ""C:\Program Files\Norton AntiVirus\navapsvc.exe"" ["Symantec Corporation"]
SAVScan, SAVScan, "C:\Program Files\Norton AntiVirus\SAVScan.exe" ["Symantec Corporation"]
Softex OmniPass Service, omniserv, "C:\Program Files\Softex\OmniPass\Omniserv.exe" [null data]
Symantec Core LC, Symantec Core LC, "C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation"]
WAN Miniport (ATW) Service, WANMiniportService, ""C:\WINDOWS\wanmpsvc.exe"" ["America Online, Inc."]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monitors\
Lexmark Network Port\Driver = "LEXLMPM.DLL" ["Lexmark International, Inc."]
Microsoft Shared Fax Monitor\Driver = "FXSMON.DLL" [MS]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 104 seconds.
+ The search for all Registry CLSIDs containing dormant Explorer Bars
took 25 seconds.
---------- (total run time: 194 seconds)

[LoPhatPhuud]

Your computer is clean.

Next step is to clean the temp files and folders. And finally defrag the disk

Download CCleaner from the link at the upper right of this page: http://www.ccleaner.com. If you don't want the Yahoo toolbar, be sure to UNcheck that option when installing the software or update.

Instructions for using CCleaner:

1. Launch CCleaner and under Options > Advanced > UNcheck "Only delete files in Windows Temp folder older than 48 hours".
2. A pop up box will appear advising this process will permanently delete files from your system.
3. To protect logon cookies that you wish to retain, under Options > Cookies. Select and using the arrow move those cookies to the "Cookies to keep" column.
4. Then select the items you wish to clean up.
1. In the Windows Tab:
* Clean all entries in the "Internet Explorer" section.
* Clean all the entries in the "Windows Explorer" section.
* Clean all entries in the "System" section.
* Clean all entries in the "Advanced" section.
* Clean any others that you choose.
2. In the Applications Tab:
* Clean all in the Firefox/Mozilla section if you use it.
* Clean all in the Opera section if you use it.
* Clean Sun Java in the Internet Section.
* Please UNcheck "Utilities" (i.e., Ad-Aware, ewido and other security program logs.)
5. Click the "Run Cleaner" button and it will scan and clean your system.
6. Click exit.
7. Shutdown/restart the computer.

[kim_sc]

It must have been the hard drive after all. It has crashed and won't boot into windows. So I'm going to install a new hard drive. Thanks for all of your help.