Norman raises false alarm on Windows PCs Options

[TheSentinel]

The H-Security Online reported 28th October about a false alert with Norman ASA when running an update on Windows 7. Affected is Norman's new Security Suite version 7.3. Norman has launched a fixed patch to cover that kernel32.dll-problem .

29 October 2009, 18:06
Norman raises false alarm on Windows PCs - Update

Norman ASA is warning its customers of a false alarm that's being raised by its Windows anti-virus software which results in the file kernel32.dll being detected as malware. The cause of the false positive appears to be a bad signature and the company has stopped sending out the signature in question and has taken its update server offline.

Norman is advising affected users not to restart their PCs and not to acknowledge the alert flagged up by the real time anti-virus scanner. Users are advised to simply ignore the alert and to continue working on their PCs as normal. The company is currently working on an updated signature and is aiming to bring the update server back online once this is ready. Users should then initiate the update manually. Until that happens, users can get around the problem by creating an entry for kernel32.dll in the anti-virus software's exclusion list.

Details:
http://www.h-online.com/security/news/item...ate-845762.html