I also suggest you follow instructions posted by Lo Phat..but when you do run PC Pitstop again..it is a good idea to read all their FAQ's.
Here is one of them. :thumb:
PC Pitstop Security Settings FAQhttp://www.pcpitstop.com/faq/security.aspDo I need to disable my firewall?PC Pitstop can usually test a PC that has a software firewall enabled, such as ZoneAlarm, Kerio, or Norton Internet Security. If you have changed the firewall from its default settings and made it more restrictive, however, some parts of the PC Pitstop tests may fail. In particular, many firewalls will try to block the Internet upload speed test which uses FTP, and stop the testing process when they do so. You can tell PC Pitstop to skip this test on the debug page or temporarily disable your firewall.
In addition, Norton may flag the upload test as an instance of the Sockets de Trois trojan, this is not correct. Norton may also falsely indicate that our pages are attempting to send personal data to the site. This occurs when you enter personal data into its watch list such as part of your social security number, and these numbers randomly occur in the data we send to our site. In most cases, PC Pitstop will have no trouble testing through a hardware firewall. The Internet upload test sometimes will not run if your firewall is very restrictive, and it can be skipped through the debug page.
If you are having trouble testing, we recommend that you disable or uninstall any utilities such as ad blockers or popup killers that might interfere with the scripting on the pages.