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Gladiator Security Forum > Malware Help Forum > HELP! Think you are Infected?
eedman2000
Hi there,

Had a scan but can't find this exact error anywhere in Google, so I thought I'd post the entire thing for possible benefit of others.

When trying to open Spyware Doctor, I get:

Error while creating log: Access violation at address 0288ED3A in module chilkatxml.dll. Write of address 0055E338

I've run adaware and spybot and they picked up nothing. Is something maliciou trying to prevent me from running spyware doctor?

I used the program to do a sweep every now and then, but I was so fed up with it hogging all my memory that I used it less than I should. Any help would be very much appreciated.

My hijack this info is:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Programme\Intel\Wireless\Bin\EvtEng.exe
C:\Programme\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programme\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\Programme\IVT Corporation\BlueSoleil\BTNtService.exe
C:\Programme\T-Mobile\HotSpot_VPN_Client\cvpnd.exe
C:\Programme\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Programme\Intel\Wireless\Bin\RegSrvc.exe
C:\Programme\Spyware Doctor\sdhelp.exe
C:\WINDOWS\system32\svchost.exe
C:\Programme\Sony\VAIO Event Service\VESMgr.exe
C:\Programme\Gemeinsame Dateien\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Programme\Gemeinsame Dateien\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Programme\Gemeinsame Dateien\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\WINDOWS\Explorer.EXE
C:\Programme\Apoint\Apoint.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Programme\Apoint\Apntex.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Programme\Skype\Phone\Skype.exe
C:\Programme\Secway\SimpLite-MSN 2.2\SimpLite-MSN.exe
C:\Programme\3M\PSNLite\PsnLite.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\Programme\MSN Messenger\msnmsgr.exe
C:\Programme\Winamp\winamp.exe
C:\Programme\Mozilla Firefox\firefox.exe
C:\Programme\Mozilla Thunderbird\thunderbird.exe
C:\Programme\BitLord\BitLord.exe
C:\DOKUME~1\Ed\LOKALE~1\Temp\Rar$EX01.625\HijackThis.exe
C:\Programme\Spyware Doctor\swdoctor.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://search.aon.at
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.chelseafc.com/page/NewsText/0,,10268,00.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.com/de/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Canon Easy Web Print Helper - {68F9551E-0411-48E4-9AAF-4BC42A6A46BE} - C:\Programme\Canon\Easy-WebPrint\EWPBrowseLoader.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programme\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: CBHOBJObj Object - {8A406068-D45C-40B9-A096-38AC717FB608} - C:\WINDOWS\BHOBJ.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Programme\Canon\Easy-WebPrint\Toolband.dll
O4 - HKLM\..\Run: [Apoint] C:\Programme\Apoint\Apoint.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [CmUsbSound] RunDll32 cmcnfgu.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [Easy-PrintToolBox] C:\Programme\Canon\Easy-PrintToolBox\BJPSMAIN.EXE /logon
O4 - HKLM\..\Run: [YeppStudioAgent] C:\Programme\Samsung\SamsungMediaStudio4.1\SamsungMediaStudioAgent.exe
O4 - HKCU\..\Run: [Skype] "C:\Programme\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [Simp] C:\Programme\Secway\SimpLite-MSN 2.2\SimpLite-MSN.exe
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Programme\3M\PSNLite\PsnLite.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Easy-WebPrint - Drucken - res://C:\Programme\Canon\Easy-WebPrint\Toolband.dll/RC_Print.html
O8 - Extra context menu item: Easy-WebPrint - Schnelldruck - res://C:\Programme\Canon\Easy-WebPrint\Toolband.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint - Vorschau - res://C:\Programme\Canon\Easy-WebPrint\Toolband.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint - Zu Druckliste hinzufügen - res://C:\Programme\Canon\Easy-WebPrint\Toolband.dll/RC_AddToList.html
O8 - Extra context menu item: Nach Microsoft &Excel exportieren - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\ypager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programme\Messenger\msmsgs.exe
O9 - Extra button: SmartWhois - {FD9DE2B4-C926-4460-81C4-FC58C6F1062E} - C:\Programme\SmartWhois\swmsie.exe
O9 - Extra button: (no name) - {FF983118-58C7-4AD4-B5A7-691C39CB7B42} - C:\Programme\SmartWhois\swmsie.exe
O9 - Extra 'Tools' menuitem: SmartWhois - {FF983118-58C7-4AD4-B5A7-691C39CB7B42} - C:\Programme\SmartWhois\swmsie.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.com/de/
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O18 - Filter: text/html - (no CLSID) - (no file)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: VESWinlogon - C:\WINDOWS\SYSTEM32\VESWinlogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe Active File Monitor V4 (AdobeActiveFileMonitor4.0) - Unknown owner - C:\Programme\Adobe\Photoshop Elements 4.0\PhotoshopElementsFileAgent.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - C:\Programme\IVT Corporation\BlueSoleil\BTNtService.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Programme\T-Mobile\HotSpot_VPN_Client\cvpnd.exe
O23 - Service: EvtEng - Intel Corporation - C:\Programme\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: hpdj - Unknown owner - C:\DOKUME~1\Ed\LOKALE~1\Temp\hpdj.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programme\Gemeinsame Dateien\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Programme\Sony\Image Converter 2\IcVzMon.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Programme\Gemeinsame Dateien\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Programme\Gemeinsame Dateien\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Programme\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Programme\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Programme\Spyware Doctor\sdhelp.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programme\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Programme\Gemeinsame Dateien\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Programme\Gemeinsame Dateien\Sony Shared\AVLib\SSScsiSV.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Programme\Gemeinsame Dateien\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Programme\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Programme\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Unknown owner - C:\Programme\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-IntegratedServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\IntegratedServer\HTTP (file missing)
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Programme\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Unknown owner - C:\Programme\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe" /Service=VAIOMediaPlatform-Mobile-Gateway /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Addons\Packages\Mobile\Gateway" /DisplayName="VAIO Media Gateway Server (file missing)
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Programme\Gemeinsame Dateien\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Programme\Gemeinsame Dateien\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Programme\Gemeinsame Dateien\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

Thanks guys for providing such a great forum.

Ed
LoPhatPhuud
Your problem is with Spyware Doctor and not malware/spyware. Check Spyware Doctor support for help with this issue.
Hunter
Check here for their forum

http://www.pctools.com/forum/index.php

and make sure your chilkatxml.dll is version 4.1.0.2 Chilkat Xml ActiveX Control

It Loads/saves XML files to an in-memory document object model (DOM).

If you have not used it in a while..this is the way to uninstall it..

http://www.pctools.com/spyware-doctor/support/faq/1085/
eedman2000
Hi guys,
Thanks for that. Didn't think of the old uninstall / reinstall trick. Works fine now.

Ed
LoPhatPhuud
There is one item that needs fixing...


Run HiJackThis and press the Scan' button

When the scan is finished:
Check the following items in HijackThis.
O2 - BHO: CBHOBJObj Object - {8A406068-D45C-40B9-A096-38AC717FB608} - C:\WINDOWS\BHOBJ.dll

Close all windows except HijackThis and click Fix checked.

Reboot in normal mode

Run HiJackThis again and post a new log in this thread.
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