Help - Search - Members - Calendar
Full Version: trojans on my cpu
Gladiator Security Forum > Malware Help Forum > HELP! Think you are Infected?
Amber
I don't know if the Hijack this log caught it, but when I was scanning with bitdefender it found several trojans that it could not fix. They are the:
Trojan.Exploit.ByteVerify.L
trojan.banker.VB.AG
Java.Trojan.Exploit.Bytverify
Trojan.Downloader.Js.Inor.A

I don't know what to do now, but I want them off. Here is my Hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 10:35:59 PM, on 3/6/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
c:\toshiba\ivp\swupdate\swupdtmr.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\EzButton\CplBTQ00.EXE
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MEDIC\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn1\YTBSDK.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.toshiba.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Road Runner High Speed Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local.,;localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: jgaw40ky - {05A3034D-D707-25C9-4C1F-E70CB9B7604E} - C:\WINDOWS\System32\jgaw40ky.dll (file missing)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: (no name) - {B62B9B44-93D4-4159-A54E-AACF7ACFDB43} - C:\WINDOWS\AppPatch\natimws.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Pinger] C:\TOSHIBA\IVP\ISM\pinger.exe /run
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [CplBTQ00] C:\Program Files\EzButton\CplBTQ00.EXE
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MEDIC] "C:\Program Files\MEDIC\bin\sprtcmd.exe" /P MEDIC
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.att.net
O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - http://help.rr.com/Foundrysdccommon/download/tgctlar.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.activation.rr.com/install/downloads/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst_current.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1124853977640
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://chat1.j2.com/Media/Visitorchat/TLIEFlash.CAB
O18 - Protocol: bw+0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Swupdtmr - Unknown owner - c:\toshiba\ivp\swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: System Procedure Client (WksPatch) - Unknown owner - C:\WINDOWS\System32\drivers\svchost.exe (file missing)


Now somebody help me please? ahah.gif
Bobbi Flekman
Hi Amber,

QUOTE
I don't know if the Hijack this log caught it, but when I was scanning with bitdefender it found several trojans that it could not fix. They are the:
Trojan.Exploit.ByteVerify.L
trojan.banker.VB.AG
Java.Trojan.Exploit.Bytverify
Trojan.Downloader.Js.Inor.A
Did it say where?

Please download ATF Cleaner to your desktop.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version of Java components and upgrade the application. Beware it is NOT supported for use in 9x or ME and probably will not install in those systems

Ugrading Java:
  • Download the latest version of Java Runtime Environment (JRE) 6.
  • Scroll down to where it says "The J2SE Runtime Environment (JRE) allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.

Before we are going to deal with the entries of the log I would like to see what we can get rid of in the normal way.

Please create a list of programs that can be removed using Add/Remove Programs
Start HiJackThis. Click "Config"->"Misc Tools"->"Open Uninstall Manager" ->"Save List".
Save the log to a convenient location, and copy it into this thread.
Amber
I did everything you told me to. This is the list of programs that can be removed using Ass/Remove programs:
Adobe Acrobat 5.0
Adobe Flash Player 9 ActiveX
Adobe Illustrator CS
Adobe Photoshop CS
Adobe Reader 7.0.5 Language Support
Adobe Reader 7.0.9
Adobe SVG Viewer 3.0
ALPS Touch Pad Driver
Apple Software Update
ArcSoft Software Suite
Atheros Client Utility
AudibleManager
AV Music Morpher Gold
AVG Free Edition
BitTornado 0.3.7
CCHelp
CCScore
CD/DVD Drive Acoustic Silencer
Combined Community Codec Pack 2006-12-15
Creative MediaSource
Creative System Information
Creative Zen Nano Plus
Drag'n Drop CD+DVD
DVD-RAM Driver
Easy Button
GdiplusUpgrade
GSpot Codec Information Appliance
HighMAT Extension to Microsoft Windows XP CD Writing Wizard
HijackThis 1.99.1
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows XP (KB896344)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
HP Image Zone 4.2
HP PSC & OfficeJet 4.2
HP Software Update
HP Unload DLL Patch
InterVideo WinDVD 4
InterVideo WinDVD Creator 2
iPod for Windows 2006-03-23
iTunes
Java™ SE Runtime Environment 6
KSU
Learn2 Player (Uninstall Only)
LimeWire
LimeWire 4.12.6
LiveUpdate 3.0 (Symantec Corporation)
Logitech Desktop Messenger
Logitech QuickCam
Logitech® Camera Driver
Macromedia Shockwave Player
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Hotfix (KB886903)
Microsoft .NET Framework 2.0
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Data Access Components KB870669
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 SR-1 Professional
Microsoft Office OneNote 2003
Microsoft Office Visio Professional 2003
Microsoft Windows Journal Viewer
mIRC
MSXML 4.0 SP2 (KB927978)
Norton Spyware Scan provided by Yahoo!
Notebook Maximizer
NVIDIA Windows 2000/XP Display Drivers
overland
Paint Shop Pro 7 Anniversary Edition
Quicken 2004
QuickTime
RealPlayer
Realtek AC'97 Audio
Realtek Fast Ethernet Adapter Driver
Road Runner Medic 6.0.0.6
RoadRunner
Security Update for Microsoft .NET Framework 2.0 (KB917283)
Security Update for Microsoft .NET Framework 2.0 (KB922770)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901190)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
SmartFTP
SMSC IrCC Driver V5.1.2462.0 (WinXP)
SurfHere by Toshiba
Symantec KB-DocID:2003093015493306
TOSHIBA Access
TOSHIBA ConfigFree
TOSHIBA Console
TOSHIBA Fax Extension
TOSHIBA Hotkey Utility
TOSHIBA Power Management Utility
Toshiba Registration
TOSHIBA SD Memory Card Format
TOSHIBA Software Modem
TOSHIBA Software Upgrades
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
Toshiba Tbiosdrv Driver
TouchPad On/Off Utility
Ulead DVD MovieFactory 5 TBYB
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB900930)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB931836)
USB MassStorage CardReader
Video to audio 2.00
VobSub v2.23 (Remove Only)
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Media Connect
Windows Media Format Runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 10
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB887797
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WinRAR archiver
WinZip
Yahoo! Toolbar for Internet Explorer







Also, it did say where it found the viruses. Here it the scan report on what BitDefender Online found and couldn't fix (I did this before I followed the instructions here):

Scanned File
Status

C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\1154657343jtun_nav2k6en60803017.m25.full.zip=>VIRSCAN9.983
Infected with: Trojan.Banker.VB.AG

C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\1154657343jtun_nav2k6en60803017.m25.full.zip=>VIRSCAN9.983
Disinfection failed

C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\1154657343jtun_nav2k6en60803017.m25.full.zip=>VIRSCAN9.983
Deleted

C:\Documents and Settings\All Users\Application Data\Symantec\LiveUpdate\Downloads\1154657343jtun_nav2k6en60803017.m25.full.zip
Update failed

C:\Documents and Settings\Trayshawn\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-686cd5c0-2b607690.zip=>SandBoxEscape.class
Infected with: Trojan.Exploit.ByteVerify.L

C:\Documents and Settings\Trayshawn\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-686cd5c0-2b607690.zip=>SandBoxEscape.class
Disinfection failed

C:\Documents and Settings\Trayshawn\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-686cd5c0-2b607690.zip=>SandBoxEscape.class
Deleted

C:\Documents and Settings\Trayshawn\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-686cd5c0-2b607690.zip
Updated

C:\Documents and Settings\Trayshawn\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-686cd5c0-2b607690.zip=>SuperMSClassLoader.class
Infected with: Trojan.Exploit.ByteVerify.L

C:\Documents and Settings\Trayshawn\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-686cd5c0-2b607690.zip=>SuperMSClassLoader.class
Disinfection failed

C:\Documents and Settings\Trayshawn\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-686cd5c0-2b607690.zip=>SuperMSClassLoader.class
Deleted

C:\Documents and Settings\Trayshawn\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-686cd5c0-2b607690.zip
Updated

C:\Documents and Settings\Trayshawn\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-686cd5c0-2b607690.zip=>NewURLClassLoader.class
Infected with: Java.Trojan.Exploit.Bytverify

C:\Documents and Settings\Trayshawn\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-686cd5c0-2b607690.zip=>NewURLClassLoader.class
Disinfection failed

C:\Documents and Settings\Trayshawn\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-686cd5c0-2b607690.zip=>NewURLClassLoader.class
Deleted

C:\Documents and Settings\Trayshawn\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-686cd5c0-2b607690.zip
Updated

C:\Documents and Settings\Trayshawn\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-686cd5c0-2b607690.zip=>Installer.class
Infected with: Trojan.Exploit.ByteVerify.L

C:\Documents and Settings\Trayshawn\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-686cd5c0-2b607690.zip=>Installer.class
Disinfection failed

C:\Documents and Settings\Trayshawn\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-686cd5c0-2b607690.zip=>Installer.class
Deleted

C:\Documents and Settings\Trayshawn\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ie0601a.jar-686cd5c0-2b607690.zip
Updated

C:\Documents and Settings\Trayshawn\Local Settings\Temporary Internet Files\Content.IE5\SA14GYP3\count[1].htm
Infected with: Trojan.Downloader.Js.Inor.A

C:\Documents and Settings\Trayshawn\Local Settings\Temporary Internet Files\Content.IE5\SA14GYP3\count[1].htm
Disinfection failed

C:\Documents and Settings\Trayshawn\Local Settings\Temporary Internet Files\Content.IE5\SA14GYP3\count[1].htm
Deleted

C:\Documents and Settings\Trayshawn\Local Settings\Temporary Internet Files\Content.IE5\ZZQOMTB5\count[1].htm
Infected with: Trojan.Downloader.Js.Inor.A

C:\Documents and Settings\Trayshawn\Local Settings\Temporary Internet Files\Content.IE5\ZZQOMTB5\count[1].htm
Disinfection failed

C:\Documents and Settings\Trayshawn\Local Settings\Temporary Internet Files\Content.IE5\ZZQOMTB5\count[1].htm
Deleted


Thank You so much for all of your help so far. I really apreciate it.
Bobbi Flekman
Hi Amber,

You are using quite a lot of P2P programs. These aren't technically malware by itself, but install malware in order to run properly and it opens the door for every other nasty program you can think of. I strongly recommend that you remove it. Read this article for alternatives that will provide some of the same function without the garbage: http://www.spywareinfo.com/articles/p2p/ If you opt to remove it, first use "Add/Remove Program" to remove it and any reference to LimeWire.
This is another article: http://www.cexx.org/adware.htm

This is an open source version of LimeWire: FrostWire. Be aware that this does not mean that what you download is malware free.

The files mentioned were in the cache from Symantec update. Thoes are harmless. Anti virus vendors have the signatures from viruses in their updates, so it's logical another anti-virus vendor picks them up. The other two locations I had you clean with ATF. Plus the cache from Java where the ByteVerify was found should be gone thanks to the update of Java.

There was one entry in the uninstall log that puzzles me a bit so I would like you to download Rootkit Revealer, and extract it. Double click on Rootkit Revealer and press "Scan". After the scan press "File"->"Save..." and copy/paste the contents in a new post.

While Rootkit Revealer is running, please do not do anything else as this will give distracting information in the log it produces.
Amber
Sorry I took so long to reply! I've been so busy, and for some odd reason, although I saved the scan on my desktop, it doesn't show it on the desktop to open, although if I try and open it through roadkitrevealer it shows it as though its there. Anyway, I took a screen capture of it since there were only 10 found.
Bobbi Flekman
Hi Amber,

Rootkit Revealer looks good. Can you post a new log from Hijack This?
Amber
Logfile of HijackThis v1.99.1
Scan saved at 6:20:11 PM, on 3/11/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
c:\toshiba\ivp\swupdate\swupdtmr.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\EzButton\CplBTQ00.EXE
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MEDIC\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.toshiba.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Road Runner High Speed Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local.,;localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: jgaw40ky - {05A3034D-D707-25C9-4C1F-E70CB9B7604E} - C:\WINDOWS\System32\jgaw40ky.dll (file missing)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O2 - BHO: (no name) - {B62B9B44-93D4-4159-A54E-AACF7ACFDB43} - C:\WINDOWS\AppPatch\natimws.dll (file missing)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Pinger] C:\TOSHIBA\IVP\ISM\pinger.exe /run
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [CplBTQ00] C:\Program Files\EzButton\CplBTQ00.EXE
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MEDIC] "C:\Program Files\MEDIC\bin\sprtcmd.exe" /P MEDIC
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.att.net
O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - http://help.rr.com/Foundrysdccommon/download/tgctlar.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.activation.rr.com/install/downloads/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst_current.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1124853977640
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://chat1.j2.com/Media/Visitorchat/TLIEFlash.CAB
O18 - Protocol: bw+0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw+0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw-0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw00s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw10s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw20s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw30s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw40s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw50s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw60s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw70s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw80s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bw90s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwa0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwb0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwc0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwd0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwe0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwf0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: bwg0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwg0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwh0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwi0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwj0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwk0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwl0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwm0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwn0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwo0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwp0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwq0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwr0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bws0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwt0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwu0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwv0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bww0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwx0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwy0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: bwz0s - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O18 - Protocol: offline-8876480 - {EC18E78D-CBDF-46F9-852B-1C7D0A9FE691} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Swupdtmr - Unknown owner - c:\toshiba\ivp\swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: System Procedure Client (WksPatch) - Unknown owner - C:\WINDOWS\System32\drivers\svchost.exe (file missing)
Bobbi Flekman
Hi Amber,

Run HijackThis, click on "Scan" and check the boxes next to all these items.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com

O2 - BHO: jgaw40ky - {05A3034D-D707-25C9-4C1F-E70CB9B7604E} - C:\WINDOWS\System32\jgaw40ky.dll (file missing)
O2 - BHO: (no name) - {B62B9B44-93D4-4159-A54E-AACF7ACFDB43} - C:\WINDOWS\AppPatch\natimws.dll (file missing)

O23 - Service: System Procedure Client (WksPatch) - Unknown owner - C:\WINDOWS\System32\drivers\svchost.exe (file missing)


Then close all windows, and browsers, except HijackThis. Tell HijackThis to "Fix checked".

Restart your computer in Safe Mode. How do I Safe Boot my computer?

Show hidden files. How do I show hidden files?
At the end if the fix you can return the files to hidden status if you want.

Delete the following files in red (it could be that they are deleted already):

C:\WINDOWS\System32\jgaw40ky.dll
C:\WINDOWS\AppPatch\natimws.dll
C:\WINDOWS\System32\drivers\svchost.exe

Restart your computer and post a new log in this thread.
Amber
Logfile of HijackThis v1.99.1
Scan saved at 12:23:07 PM, on 3/31/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
c:\toshiba\ivp\swupdate\swupdtmr.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\TOSHIBA\IVP\ISM\pinger.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\EzButton\CplBTQ00.EXE
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MEDIC\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.toshiba.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Road Runner High Speed Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local.,;localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Pinger] C:\TOSHIBA\IVP\ISM\pinger.exe /run
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [CplBTQ00] C:\Program Files\EzButton\CplBTQ00.EXE
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MEDIC] "C:\Program Files\MEDIC\bin\sprtcmd.exe" /P MEDIC
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.att.net
O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - http://help.rr.com/Foundrysdccommon/download/tgctlar.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.activation.rr.com/install/downloads/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst_current.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1124853977640
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://chat1.j2.com/Media/Visitorchat/TLIEFlash.CAB
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Swupdtmr - Unknown owner - c:\toshiba\ivp\swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: System Procedure Client (WksPatch) - Unknown owner - C:\WINDOWS\System32\drivers\svchost.exe (file missing)
Bobbi Flekman
Hi Amber,

it looks like you missed one in the instructions.

Run HijackThis, click on "Scan" and check the boxes next to all these items.

O23 - Service: System Procedure Client (WksPatch) - Unknown owner - C:\WINDOWS\System32\drivers\svchost.exe (file missing)

Then close all windows, and browsers, except HijackThis. Tell HijackThis to "Fix checked".

Restart your computer in Safe Mode. How do I Safe Boot my computer?

Show hidden files. How do I show hidden files?
At the end if the fix you can return the files to hidden status if you want.

Delete the following files in red (it could be that they are deleted already):

C:\WINDOWS\System32\drivers\svchost.exe

Restart your computer and post a new log in this thread.
Amber
Logfile of HijackThis v1.99.1
Scan saved at 10:51:56 AM, on 4/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
c:\toshiba\ivp\swupdate\swupdtmr.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\TOSHIBA\IVP\ISM\pinger.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\EzButton\CplBTQ00.EXE
C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\MEDIC\bin\sprtcmd.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn1\YTBSDK.exe
C:\Program Files\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.toshiba.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Road Runner High Speed Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local.,;localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Pinger] C:\TOSHIBA\IVP\ISM\pinger.exe /run
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [CplBTQ00] C:\Program Files\EzButton\CplBTQ00.EXE
O4 - HKLM\..\Run: [CeEPOWER] C:\Program Files\TOSHIBA\Power Management\CePMTray.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MEDIC] "C:\Program Files\MEDIC\bin\sprtcmd.exe" /P MEDIC
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.att.net
O16 - DPF: {01111C00-3E00-11D2-8470-0060089874ED} (Support.com ActionRunner Class) - http://help.rr.com/Foundrysdccommon/download/tgctlar.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://www.activation.rr.com/install/downloads/tgctlcm.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst_current.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1124853977640
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://chat1.j2.com/Media/Visitorchat/TLIEFlash.CAB
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: CeEPwrSvc - COMPAL ELECTRONIC INC. - C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Swupdtmr - Unknown owner - c:\toshiba\ivp\swupdate\swupdtmr.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: System Procedure Client (WksPatch) - Unknown owner - C:\WINDOWS\System32\drivers\svchost.exe (file missing)


-


I see that this one:

O23 - Service: System Procedure Client (WksPatch) - Unknown owner - C:\WINDOWS\System32\drivers\svchost.exe (file missing)

Is still there, but I did check it and click fix checked items, and went through safe mode, and showed all of the hidden files, but this file that I am supposed to delete:

C:\WINDOWS\System32\drivers\svchost.exe

Is not there. I even did a search for it in the folder, to check if I just missed it, but it's not there for me to delete.
Bobbi Flekman
Hi Amber,

seeing as Rootkit Revealer didn't show something... Let's see if another one does.

Download GMER from http://www.gmer.net. Extract the program to your desktop and doubleclick to start it. Click on the "Rootkit" tab and make sure that "Show all" is unchecked and click on "Scan" to start the process. After it is done click on " Copy" and paste the contents in a new post.
Amber
GMER 1.0.12.12086 - http://www.gmer.net
Rootkit scan 2007-04-03 13:41:21
Windows 5.1.2600 Service Pack 2


---- User code sections - GMER 1.0.12 ----

.text C:\Program Files\Internet Explorer\iexplore.exe[1680] USER32.dll!DialogBoxParamW 77D5662C 5 Bytes JMP 7E1FF205 C:\WINDOWS\system32\IEFRAME.dll
.text C:\Program Files\Internet Explorer\iexplore.exe[1680] USER32.dll!DialogBoxIndirectParamW 77D62043 5 Bytes JMP 7E38FEBF C:\WINDOWS\system32\IEFRAME.dll
.text C:\Program Files\Internet Explorer\iexplore.exe[1680] USER32.dll!MessageBoxIndirectA 77D6A05A 5 Bytes JMP 7E38FE40 C:\WINDOWS\system32\IEFRAME.dll
.text C:\Program Files\Internet Explorer\iexplore.exe[1680] USER32.dll!DialogBoxParamA 77D6B11C 5 Bytes JMP 7E38FE84 C:\WINDOWS\system32\IEFRAME.dll
.text C:\Program Files\Internet Explorer\iexplore.exe[1680] USER32.dll!MessageBoxExW 77D80538 5 Bytes JMP 7E38FDCC C:\WINDOWS\system32\IEFRAME.dll
.text C:\Program Files\Internet Explorer\iexplore.exe[1680] USER32.dll!MessageBoxExA 77D8055C 5 Bytes JMP 7E38FE06 C:\WINDOWS\system32\IEFRAME.dll
.text C:\Program Files\Internet Explorer\iexplore.exe[1680] USER32.dll!DialogBoxIndirectParamA 77D86CAD 5 Bytes JMP 7E38FEFA C:\WINDOWS\system32\IEFRAME.dll
.text C:\Program Files\Internet Explorer\iexplore.exe[1680] USER32.dll!MessageBoxIndirectW 77D96093 5 Bytes JMP 7E2215DA C:\WINDOWS\system32\IEFRAME.dll

---- Files - GMER 1.0.12 ----

ADS C:\Documents and Settings\Trayshawn\Favorites\+:favicon
ADS C:\Documents and Settings\Trayshawn\Favorites\:favicon
ADS C:\Documents and Settings\Trayshawn\Favorites\:favicon
ADS C:\Documents and Settings\Trayshawn\Favorites\:favicon
ADS C:\Documents and Settings\Trayshawn\Favorites\:favicon

---- EOF - GMER 1.0.12 ----
Bobbi Flekman
Hi Amber,

That looks okay.

Let's try something else. Launch Notepad, and copy/paste the box below into a new text file. Save it as Fix.bat and save it on your Desktop.

CODE
SC STOP WksPatch > Output.txt
SC DELETE WksPatch >>Output.txt
notepad Output.txt


Locate Fix.bat on your Desktop and double-click on it. It will open Notepad with some text in it. Please post the text here.

Is the O23 line gone in the HijackThis log?
Amber
Text in -Notepad- After opening fix.bat:
-
[SC] ControlService FAILED 1062:

The service has not been started.


[SC] DeleteService SUCCESS
-

Yes the 023 line is gone in HiJackThis now.
Bobbi Flekman
Great! :)

Please restart your computer and post a new log from HijackThis. If the line is back that means someone is putting it back, and the question is who...
This is a "lo-fi" version of our main content. To view the full version with more information, formatting and images, please click here.
Invision Power Board © 2001-2010 Invision Power Services, Inc.