I've noticed that several people have had this issue recently. I tried using the Vundofix program, and ran it overnight, but I noticed in the morning that the computer rebooted. The virus is still there. I also tried to boot up in safe mode. I tap F8, then highlight safe mode and then hit enter when it highlights XP as my operating system. I click on administrator when it asks who to logg on as, and then click Yes when it asks if I want to continue in safe mode (or something to that effect). Then, the computer freezes with "SafeMode" in each corner and black screen in the background. I did just notice a message about having more than 1 spyware removal program open so that may be an issue. Anyway, here's my HijackThis logg. Help would be GREATLY appreciated...thanks!!
Logfile of HijackThis v1.99.1
Scan saved at 3:24:18 PM, on 6/2/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\Media Experience\PCMService.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common
Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\MUSICMATCH\MUSICMATCH
Jukebox\mm_tray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\avp.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\palmOne\Hotsync.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Ivy B\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet
Explorer\Main,Default_Page_URL = http://www.dell.com
R0 - HKCU\Software\Microsoft\Internet
Explorer\Main,Start Page =
https://login.yahoo.com/config/login_verify2?&.src=ym
R0 - HKLM\Software\Microsoft\Internet
Explorer\Main,Start Page = http://www.dell.com
R3 - URLSearchHook: Yahoo! Toolbar -
{EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program
Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Yahoo! Toolbar -
{EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program
Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: Protection Bar -
{31615D5C-5126-448A-818A-A7CDFEE85A9B} - C:\PROGRAM
FILES\SECURITY TOOLS\IESBPL.DLL
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE
C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [dla]
C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program
Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [DVDSentry]
C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program
Files\Dell\Media Experience\PCMService.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [VSOCheckTask]
"c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [MCAgentExe]
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe]
C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [VirusScan Online]
c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program
Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common
Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [MMTray] C:\Program
Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program
Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [swldpodc]
C:\WINDOWS\System32\swldpodc.exe
O4 - HKLM\..\Run: [System]
C:\WINDOWS\System32\kernels32.exe
O4 - HKLM\..\Run: [avp] C:\WINDOWS\avp.exe
O4 - HKLM\..\Run: [spoolsvv]
C:\WINDOWS\System32\spoolsvv.exe
O4 - HKLM\..\Run: [RunOnce2Upd]
"C:\WINDOWS\System32\KB_963493.exe"
O4 - HKLM\..\Run: [AVG7_CC]
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [Genuine] rundll32.exe
"C:\WINDOWS\system32\ljjprvuc.dll",realset
O4 - HKCU\..\Run: [MSMSGS] "C:\Program
Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swldpodc]
C:\WINDOWS\System32\swldpodc.exe
O4 - HKCU\..\Run: [Windows update loader]
C:\Windows\xpupdate.exe
O4 - HKCU\..\Run: [Service Pack 1]
C:\WINDOWS\System32\vexg6ame4.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program
Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: palmOne Registration.lnk = C:\Program
Files\palmOne\register.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk =
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Adobe Reader Synchronizer.lnk =
C:\Program Files\Adobe\Reader
8.0\Reader\AdobeCollabSync.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: HOTSYNCSHORTCUTNAME.lnk =
C:\Program Files\palmOne\Hotsync.exe
O9 - Extra button: (no name) -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\WINDOWS\System32\msjava.dll (file missing)
O9 - Extra button: Real.com -
{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide -
{E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program
Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O16 - DPF: {321FB770-1FBE-4BFE-BDC1-6F622D4FA499} -
https://pbells.broadjump.com/wizlet/iw60/st...aller_4-0-0.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3}
(MUWebControl Class) -
http://www.update.microsoft.com/microsoftu...b?1180440798812
O16 - DPF: {EA7F451B-94DD-4009-A8BF-8F977B0B2696} -
http://pbells.broadjump.com/wizlet/Standar...aller_4-2-0.cab
O17 -
HKLM\System\CCS\Services\Tcpip\..\{48390DF6-9B31-4364-ABA0-CD15CB84609D}:
NameServer = 85.255.114.71,85.255.112.197
O17 - HKLM\System\CS1\Services\Tcpip\Parameters:
NameServer = 85.255.114.71 85.255.112.197
O17 -
HKLM\System\CS1\Services\Tcpip\..\{48390DF6-9B31-4364-ABA0-CD15CB84609D}:
NameServer = 85.255.114.71,85.255.112.197
O17 - HKLM\System\CS2\Services\Tcpip\Parameters:
NameServer = 85.255.114.71 85.255.112.197
O17 -
HKLM\System\CS2\Services\Tcpip\..\{48390DF6-9B31-4364-ABA0-CD15CB84609D}:
NameServer = 85.255.114.71,85.255.112.197
O17 - HKLM\System\CS3\Services\Tcpip\Parameters:
NameServer = 85.255.114.71 85.255.112.197
O17 -
HKLM\System\CS3\Services\Tcpip\..\{48390DF6-9B31-4364-ABA0-CD15CB84609D}:
NameServer = 85.255.114.71,85.255.112.197
O17 - HKLM\System\CCS\Services\Tcpip\Parameters:
NameServer = 85.255.114.71 85.255.112.197
O21 - SSODL: DCOM Server 25319 -
{2C1CD3D7-86AC-4068-93BC-A02304B25319} -
C:\WINDOWS\SYSTEM32\ECMAMA.DLL (file missing)
O23 - Service: AOL Connectivity Service (AOL ACS) -
America Online, Inc. -
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) -
GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) -
GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT,
s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT)
- Macrovision Corporation - C:\Program Files\Common
Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program
Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark
International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee.com McShield (McShield) -
Unknown owner -
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager
(mcupdmgr.exe) - Networks Associates Technology, Inc -
C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime
Engine (MCVSRte) - Networks Associates Technology, Inc
- c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService (NetSvc) -
Intel® Corporation - C:\Program
Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) -
NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: WAN Miniport (ATW) Service
(WANMiniportService) - America Online, Inc. -
C:\WINDOWS\wanmpsvc.exe
O23 - Service: Windows Management Service - Unknown
owner - C:\WINDOWS\System32\dmpbx.exe (file missing)