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Full Version: trojan horse Generic9 and trojan horse PSW Generic5
Gladiator Security Forum > Malware Help Forum > HELP! Think you are Infected?
henry
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12.29.25, on 18/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
D:\proggrammi\ad aware spyware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
D:\proggrammi\BTNtService.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\Programmi\File comuni\LightScribe\LSSrvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlservr.exe
C:\Programmi\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Acer\Acer Arcade\PCMService.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\LAUNCH~1\LManager.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\Windows Defender\MSASCui.exe
C:\Programmi\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Programmi\ATI Technologies\ATI.ACE\cli.exe
C:\Programmi\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\wuauclt.exe
D:\proggrammi\Pc Tools Software\PC Tools AntiVirus\PCTAVSvc.exe
D:\proggrammi\Pc Tools Software\PC Tools AntiVirus\PCTAV.exe
C:\Programmi\Internet Explorer\iexplore.exe
C:\Programmi\File comuni\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\HijackThis.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgvv.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.libero.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Programmi\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [AzMixerSel] C:\Programmi\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe"
O4 - HKLM\..\Run: [ntiMUI] C:\Programmi\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Boot] C:\Acer\Empowering Technology\ePower\Boot.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [HybridTM_A] C:\Programmi\HybridTM_IR(A)\RC620_A.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [Pinnacle WebUpdater] "C:\Programmi\Pinnacle\Shared Files\Programs\WebUpdater\WebUpdater.exe" -s -f=UpdateVersion.xml -url=http://cdn.pinnaclesys.com/SupportFiles
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Windows Defender] "C:\Programmi\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\iTunesHelper.exe"
O4 - HKLM\..\Run: [devenv] C:\WINDOWS\system\smvss.exe /w
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [PCTAVApp] "D:\proggrammi\Pc Tools Software\PC Tools AntiVirus\PCTAV.exe" /MONITORSCAN
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmi\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.com/n035p/EN/install/gtdownlr.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...wlscbase370.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - D:\proggrammi\ad aware spyware\aawservice.exe
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - D:\proggrammi\BTNtService.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Servizio iPod (iPod Service) - Unknown owner - C:\Programmi\iPod\bin\iPodService.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Programmi\File comuni\LightScribe\LSSrvc.exe
O23 - Service: PC Tools AntiVirus Engine (PCTAVSvc) - PC Tools Research Pty Ltd - D:\proggrammi\Pc Tools Software\PC Tools AntiVirus\PCTAVSvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Programmi\CyberLink\Shared Files\RichVideo.exe

--
End of file - 9320 bytes
henry
I got these trojans and am not sure how to get rid of it. I ran AVG, I have run Hijack and Silent Runners.
this is the report Please, he
lp me :-(

"Silent Runners.vbs", revision 55, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\Software\Microsoft\Windows\CurrentVersion\Run\ {++}
"CTFMON.EXE" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
"MsnMsgr" = ""C:\Programmi\Windows Live\Messenger\MsnMsgr.Exe" /background" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"LaunchApp" = (empty string) [file not found]
"ATICCC" = ""C:\Programmi\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay" [null data]
"AzMixerSel" = "C:\Programmi\Realtek\InstallShield\AzMixerSel.exe" ["Realtek Semiconductor Corp."]
"PCMService" = ""C:\Program Files\Acer\Acer Arcade\PCMService.exe"" ["CyberLink Corp."]
"ntiMUI" = "C:\Programmi\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe" [null data]
"(Default)" = (empty string) [file not found]
"Acer ePresentation HPD" = "C:\Acer\Empowering Technology\ePresentation\ePresentation.exe" [null data]
"IMJPMIG8.1" = ""C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32" [MS]
"MSPY2002" = "C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC" [null data]
"PHIME2002ASync" = "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC" [MS]
"PHIME2002A" = "C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName" [MS]
"ePower_DMC" = "C:\Acer\Empowering Technology\ePower\ePower_DMC.exe" [null data]
"Boot" = "C:\Acer\Empowering Technology\ePower\Boot.exe" [null data]
"RTHDCPL" = "RTHDCPL.EXE" ["Realtek Semiconductor Corp."]
"SkyTel" = "SkyTel.EXE" ["Realtek Semiconductor Corp."]
"Alcmtr" = "ALCMTR.EXE" ["Realtek Semiconductor Corp."]
"SynTPEnh" = "C:\Programmi\Synaptics\SynTP\SynTPEnh.exe" ["Synaptics, Inc."]
"LManager" = "C:\PROGRA~1\LAUNCH~1\LManager.exe" ["Dritek System Inc."]
"eRecoveryService" = "C:\Acer\Empowering Technology\eRecovery\eRAgent.exe" ["Acer Inc."]
"AVG7_CC" = "C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP" ["GRISOFT, s.r.o."]
"HybridTM_A" = "C:\Programmi\HybridTM_IR(A)\RC620_A.exe" [file not found]
"PinnacleDriverCheck" = "C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg" [empty string]
"Pinnacle WebUpdater" = ""C:\Programmi\Pinnacle\Shared Files\Programs\WebUpdater\WebUpdater.exe" -s -f=UpdateVersion.xml -url=http://cdn.pinnaclesys.com/SupportFiles" [file not found]
"TkBellExe" = ""C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc."]
"Windows Defender" = ""C:\Programmi\Windows Defender\MSASCui.exe" -hide" [MS]
"QuickTime Task" = ""C:\Programmi\QuickTime\qttask.exe" -atboottime" ["Apple Inc."]
"iTunesHelper" = ""D:\iTunesHelper.exe"" [file not found]
"devenv" = "C:\WINDOWS\system\smvss.exe /w" [null data]
"Adobe Reader Speed Launcher" = ""C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe"" ["Adobe Systems Incorporated"]
"PCTAVApp" = ""D:\proggrammi\Pc Tools Software\PC Tools AntiVirus\PCTAV.exe" /MONITORSCAN" ["PC Tools Research Pty Ltd"]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Adobe PDF Reader Link Helper"
\InProcServer32\(Default) = "C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll" ["Adobe Systems Incorporated"]
{9030D464-4C02-4ABF-8ECC-5164760863C6}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Guida per l'accesso a Windows Live"
\InProcServer32\(Default) = "C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll" [MS]
{AA58ED58-01DD-4d91-8333-CF10577473F7}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Google Toolbar Helper"
\InProcServer32\(Default) = "c:\programmi\google\googletoolbar1.dll" ["Google Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Estensione panoramica video del Pannello di controllo"
-> {HKLM...CLSID} = "Estensione panoramica video del Pannello di controllo"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "Estensione di icona di HyperTerminal"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\system32\hticons.dll" ["Hilgraeve, Inc."]
"{5E2121EE-0300-11D4-8D3B-444553540000}" = "Catalyst Context Menu extension"
-> {HKLM...CLSID} = "SimpleShlExt Class"
\InProcServer32\(Default) = "C:\Programmi\ATI Technologies\ATI.ACE\atiacmxx.dll" [empty string]
"{2b45bd21-71f8-4c8c-a87a-7eeb25a1a3e0}" = "EPM-PO Shell Extension"
-> {HKLM...CLSID} = "EPM-PO Shell Extensions"
\InProcServer32\(Default) = "epm-po.dll" ["Acer Labs USA"]
"{2F603045-309F-11CF-9774-0020AFD0CFF6}" = "Synaptics Control Panel"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Programmi\Synaptics\SynTP\SynTPCpl.dll" ["Synaptics, Inc."]
"{FC9FB64A-1EB2-4CCF-AF5E-1A497A9B5C2D}" = "Messenger Sharing Folders"
-> {HKLM...CLSID} = "Cartelle condivise"
\InProcServer32\(Default) = "C:\Programmi\Windows Live\Messenger\fsshext.8.5.1302.1018.dll" [MS]
"{B41DB860-8EE4-11D2-9906-E49FADC173CA}" = "WinRAR shell extension"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Programmi\WinRAR\rarext.dll" [null data]
"{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Shell Extension"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Programmi\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{9F97547E-460A-42C5-AE0C-81C61FFAEBC3}" = "AVG7 Find Extension"
-> {HKLM...CLSID} = "AVG7 Find Extension Class"
\InProcServer32\(Default) = "C:\Programmi\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {HKLM...CLSID} = "iTunes"
\InProcServer32\(Default) = "D:\iTunesMiniPlayer.dll" [file not found]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Programmi\Microsoft Office\Office10\msohev.dll" [MS]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {HKLM...CLSID} = "RealOne Player Context Menu Class"
\InProcServer32\(Default) = "C:\Programmi\Real\RealPlayer\rpshell.dll" ["RealNetworks, Inc."]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
<<!>> "{091EB208-39DD-417D-A5DD-7E2C2D8FB9CB}" = "ShellExecuteHook antimalware di Microsoft"
-> {HKLM...CLSID} = "ShellExecuteHook antimalware di Microsoft"
\InProcServer32\(Default) = "C:\PROGRA~1\WINDOW~4\MpShHook.dll" [MS]

HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\
<<!>> "BootExecute" = "autocheck autochk *"|"lsdelete" [null data]

HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
<<!>> AtiExtEvent\DLLName = "Ati2evxx.dll" ["ATI Technologies Inc."]

HKLM\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\
{F9DB5320-233E-11D1-9F84-707F02C10627}\(Default) = "PDF Column Info"
-> {HKLM...CLSID} = "PDF Shell Extension"
\InProcServer32\(Default) = "C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\PDFShell.dll" ["Adobe Systems, Inc."]

HKLM\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Programmi\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
PCTAVShellExtension\(Default) = "{AEEAEC2D-7EE9-4C66-937C-80BF8B03FD54}"
-> {HKLM...CLSID} = "PCTAVShlExt Class"
\InProcServer32\(Default) = "D:\proggrammi\Pc Tools Software\PC Tools AntiVirus\PCTAVShellExtension.dll" ["PC Tools Research Pty Ltd"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Programmi\WinRAR\rarext.dll" [null data]

HKLM\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\
PCTAVShellExtension\(Default) = "{AEEAEC2D-7EE9-4C66-937C-80BF8B03FD54}"
-> {HKLM...CLSID} = "PCTAVShlExt Class"
\InProcServer32\(Default) = "D:\proggrammi\Pc Tools Software\PC Tools AntiVirus\PCTAVShellExtension.dll" ["PC Tools Research Pty Ltd"]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Programmi\WinRAR\rarext.dll" [null data]

HKLM\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\
AVG7 Shell Extension\(Default) = "{9F97547E-4609-42C5-AE0C-81C61FFAEBC3}"
-> {HKLM...CLSID} = "AVG7 Shell Extension Class"
\InProcServer32\(Default) = "C:\Programmi\Grisoft\AVG Free\avgse.dll" ["GRISOFT, s.r.o."]
WinRAR\(Default) = "{B41DB860-8EE4-11D2-9906-E49FADC173CA}"
-> {HKLM...CLSID} = "WinRAR"
\InProcServer32\(Default) = "C:\Programmi\WinRAR\rarext.dll" [null data]


Group Policies {policy setting}:
--------------------------------

Note: detected settings may not have any effect.

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\

"shutdownwithoutlogon" = (REG_DWORD) dword:0x00000001
{Shutdown: Allow system to be shut down without having to log on}

"undockwithoutlogon" = (REG_DWORD) dword:0x00000001
{Devices: Allow undock without having to log on}


Active Desktop and Wallpaper:
-----------------------------

Active Desktop may be disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

Displayed if Active Desktop enabled and wallpaper not set by Group Policy:
HKCU\Software\Microsoft\Internet Explorer\Desktop\General\
"Wallpaper" = "C:\WINDOWS\system32\config\systemprofile\Impostazioni locali\Dati applicazioni\Microsoft\Wallpaper1.bmp"

Displayed if Active Desktop disabled and wallpaper not set by Group Policy:
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Mike\Impostazioni locali\Dati applicazioni\Microsoft\Wallpaper1.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\system32\ssbezier.scr" [MS]


Startup items in "Mike" & "All Users" startup folders:
------------------------------------------------------

C:\Documents and Settings\All Users\Menu Avvio\Programmi\Esecuzione automatica
"Acer Empowering Technology" -> shortcut to: "C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe" [null data]
"Microsoft Office" -> shortcut to: "C:\Programmi\Microsoft Office\Office10\OSA.EXE -b -l" [MS]


Enabled Scheduled Tasks:
------------------------

"AppleSoftwareUpdate" -> launches: "C:\Programmi\Apple Software Update\SoftwareUpdate.exe -Task" ["Apple Computer, Inc."]
"MP Scheduled Scan" -> launches: "C:\Programmi\Windows Defender\MpCmdRun.exe Scan -RestrictPrivileges" [MS]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\SYSTEM\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
C:\Programmi\File comuni\PC Tools\Lsp\PCTLsp.dll ["PC Tools Research Pty Ltd."], 01 - 03, 26
%SystemRoot%\system32\mswsock.dll [MS], 04 - 07, 10 - 25
%SystemRoot%\system32\rsvpsp.dll [MS], 08 - 09


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"
-> {HKLM...CLSID} = "&Google"
\InProcServer32\(Default) = "c:\programmi\google\googletoolbar1.dll" ["Google Inc."]

HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" = (no title provided)
-> {HKLM...CLSID} = "&Google"
\InProcServer32\(Default) = "c:\programmi\google\googletoolbar1.dll" ["Google Inc."]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\
{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Programmi\Messenger\msmsgs.exe" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Ad-Aware 2007 Service, aawservice, ""D:\proggrammi\ad aware spyware\aawservice.exe"" ["Lavasoft"]
Ati HotKey Poller, Ati HotKey Poller, "C:\WINDOWS\system32\Ati2evxx.exe" ["ATI Technologies Inc."]
AVG E-mail Scanner, AVGEMS, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe" ["GRISOFT, s.r.o."]
AVG7 Alert Manager Server, Avg7Alrt, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe" ["GRISOFT, s.r.o."]
AVG7 Update Service, Avg7UpdSvc, "C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe" ["GRISOFT, s.r.o."]
BlueSoleil Hid Service, BlueSoleil Hid Service, "D:\proggrammi\BTNtService.exe" [null data]
CyberLink Background Capture Service (CBCS), CLCapSvc, ""C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe"" [empty string]
CyberLink Media Library Service, CyberLink Media Library Service, ""C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe"" ["Cyberlink"]
Cyberlink RichVideo Service(CRVS), RichVideo, ""C:\Programmi\CyberLink\Shared Files\RichVideo.exe"" [empty string]
CyberLink Task Scheduler (CTS), CLSched, ""C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe"" [empty string]
LightScribeService Direct Disc Labeling Service, LightScribeService, ""C:\Programmi\File comuni\LightScribe\LSSrvc.exe"" ["Hewlett-Packard Company"]
Memory Check Service, AcerMemUsageCheckService, "C:\Acer\Empowering Technology\ePerformance\MemCheck.exe" [null data]
MSSQL$PINNACLESYS, MSSQL$PINNACLESYS, ""C:\Programmi\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlservr.exe" -sPINNACLESYS" [MS]
PC Tools AntiVirus Engine, PCTAVSvc, ""D:\proggrammi\Pc Tools Software\PC Tools AntiVirus\PCTAVSvc.exe"" ["PC Tools Research Pty Ltd"]
Scheda WMI Performance, WmiApSrv, "C:\WINDOWS\system32\wbem\wmiapsrv.exe" [MS]
Windows Defender, WinDefend, ""C:\Programmi\Windows Defender\MsMpEng.exe"" [MS]


Print Monitors:
---------------

HKLM\SYSTEM\CurrentControlSet\Control\Print\Monitors\
Canon BJ Language Monitor MP170\Driver = "CNMLM7J.DLL" ["CANON INC."]
Microsoft Shared Fax Monitor\Driver = "FXSMON.DLL" [MS]


---------- (launch time: 2008-02-18 12:44:15)
<<!>>: Suspicious data at a malware launch point.

+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points, use the -supp parameter or answer "No" at the
first message box and "Yes" at the second message box.
---------- (total run time: 128 seconds, including 12 seconds for message boxes)
LoPhatPhuud
Reboot in Safe Mode* and run HiJackThis. <-- IMPORTANT

Press the 'Scan' button and when done check the following items in HijackThis:
O4 - HKLM\..\Run: [devenv] C:\WINDOWS\system\smvss.exe /w

Close all windows except HijackThis and click Fix checked.


While still in Safe Mode*, delete the following: (you may need to show hidden files**)
(Files specified without a full path will be located in C:\Windows\ or C:\Windows\System32\)
C:\WINDOWS\system\smvss.exe

*How to Boot into Safe mode:
http://www.computerhope.com/issues/chsafe.htm

**Show Hidden and System files and folders: http://www.xtra.co.nz/help/0,,4155-1916458,00.html

Also, uncheck the boxes for hiding known file extensions and hiding protected operating system files. We want to see it all. When we finish here, it would be a good idea to rehide the protected operating system files but leave the rest to be shown.

Reboot in normal mode

Run HiJackThis again and post a new log in this thread. (Be sure that Word Wrap is turned off in Notepad)
henry
Thank You so much.
I did exactly what u suggested. this is the new Hijackthis report.....

hello.gif

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19.49.28, on 18/02/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
D:\proggrammi\ad aware spyware\aawservice.exe
D:\proggrammi\ad aware spyware\AAWTray.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
D:\proggrammi\BTNtService.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLService.exe
C:\Programmi\File comuni\LightScribe\LSSrvc.exe
C:\Programmi\Pinnacle\MediaServer\Microsoft SQL Server\MSSQL$PINNACLESYS\Binn\sqlservr.exe
D:\proggrammi\Pc Tools Software\PC Tools AntiVirus\PCTAVSvc.exe
C:\Programmi\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Programmi\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Acer\Acer Arcade\PCMService.exe
C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\LAUNCH~1\LManager.exe
C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\Programmi\Windows Defender\MSASCui.exe
C:\Programmi\QuickTime\qttask.exe
C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe
D:\proggrammi\Pc Tools Software\PC Tools AntiVirus\PCTAV.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Programmi\Windows Live\Messenger\MsnMsgr.Exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\Programmi\ATI Technologies\ATI.ACE\cli.exe
C:\Programmi\ATI Technologies\ATI.ACE\cli.exe
C:\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.libero.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ATICCC] "C:\Programmi\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [AzMixerSel] C:\Programmi\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Acer\Acer Arcade\PCMService.exe"
O4 - HKLM\..\Run: [ntiMUI] C:\Programmi\NewTech Infosystems\NTI CD & DVD-Maker 7\ntiMUI.exe
O4 - HKLM\..\Run: [Acer ePresentation HPD] C:\Acer\Empowering Technology\ePresentation\ePresentation.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [ePower_DMC] C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
O4 - HKLM\..\Run: [Boot] C:\Acer\Empowering Technology\ePower\Boot.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [SynTPEnh] C:\Programmi\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe
O4 - HKLM\..\Run: [eRecoveryService] C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [HybridTM_A] C:\Programmi\HybridTM_IR(A)\RC620_A.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [Pinnacle WebUpdater] "C:\Programmi\Pinnacle\Shared Files\Programs\WebUpdater\WebUpdater.exe" -s -f=UpdateVersion.xml -url=http://cdn.pinnaclesys.com/SupportFiles
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Windows Defender] "C:\Programmi\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [PCTAVApp] "D:\proggrammi\Pc Tools Software\PC Tools AntiVirus\PCTAV.exe" /MONITORSCAN
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmi\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Acer Empowering Technology.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Programmi\Microsoft Office\Office10\OSA.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {25365FF3-2746-4230-9DA7-163CCA318309} (Automatic Driver Installation Control) - http://inst.c-wss.com/n035p/EN/install/gtdownlr.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/...wlscbase370.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - D:\proggrammi\ad aware spyware\aawservice.exe
O23 - Service: Memory Check Service (AcerMemUsageCheckService) - Acer Inc. - C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: BlueSoleil Hid Service - Unknown owner - D:\proggrammi\BTNtService.exe
O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLCapSvc.exe
O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\Acer\Acer Arcade\Kernel\TV\CLSched.exe
O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\Acer\Acer Arcade\Kernel\CLML_NTService\CLMLServer.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Servizio iPod (iPod Service) - Unknown owner - C:\Programmi\iPod\bin\iPodService.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Programmi\File comuni\LightScribe\LSSrvc.exe
O23 - Service: PC Tools AntiVirus Engine (PCTAVSvc) - PC Tools Research Pty Ltd - D:\proggrammi\Pc Tools Software\PC Tools AntiVirus\PCTAVSvc.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Programmi\CyberLink\Shared Files\RichVideo.exe

--
End of file - 9248 bytes
LoPhatPhuud
Now, unless there are still issues not reflected in your log(s), your system is clean and we are finished. Here are some simple steps you can take to reduce the chance of infection in the future. These are only suggestions, and not meant to be comprehensive, or mandatory. Take what you want, leave the rest.

1. Visit Windows Update:
Make sure that you have all the Critical Updates recommended for your operating system, Internet Explorer, and any Office Programs you have installed. Be sure to select the Microsoft Update option from the Windows Update Control Panel.

2. Check your Java Runtime version. (Current=1.6, aka Version 6 Update 3)
You can check the current version of the Java Runtime Modules installed by opening the Java Control Panel and selecting 'About' from the 'General' tab.
The current version can be downloaded from Sun here: http://java.sun.com/javase/downloads/index.jsp Scroll down the page to 'Java Runtime Environment (JRE) 6 ' and press the 'Download' button. On the new web page, click the 'Accept License Agreement' button. Then select 'Windows Offline Installation, Multi-language' in the Windows Platform area just below the Accept button.

Note: Be sure to remove all prior versions using Add/Remove Programs before you install the new one. Remember to reboot after removal.

3. Adjust your security settings for ActiveX:
Select Internet Options from the Control Panels, or from Internet Explorer (Tools -> Internet Options -> Security tab)
Click on Select Internet Zone (this is usually the default)
Press 'default level', then OK
Now press "Custom Level."

In the ActiveX controls and plug-ins section set these options:
'Download signed ActiveX controls' - Prompt
'Download unsigned ActiveX controls' - Disable
'Initialize and script ActiveX controls not maked as safe'- Disable
All other ActiveX options accept the default

4. Download and install the following free programs
a. SpywareBlaster (ActiveX protection): http://www.javacoolsoftware.com/spywareblaster.html
b. HostsXpert (HOSTS file manager): http://www.funkytoad.com

5. Install Spyware Detection and Removal Programs:
You may also want to consider installing one (or more) of the following in addition to Windows Defender:
a.Spybot S&D: http://security.kolla.de/index.php?lang=en&page=download
b. AdAware 2007 http://www.lavasoft.de/
c. AVG AntiSpyware, Free Edition:
http://free.grisoft.com/doc/20/lng/us/tpl/v5
d. SuperAntiSpyWare, Free Edition:
http://www.snapfiles.com/get/SuperAntiSpyware.html

6. Turn on the option to Detect Phishes in your browser
Internet Explorer v7 and FireFox v2 include have excellent built-in antiphishing capabilities. Make sure you have this option turned on. If you are using Windows XP and are still using Internet Explorer 6, upgrade to Internet Explorer 7. The added security features make this upgrade mandatory for browsing today.

7. Reset System Restore
Please reset your System Restore. See Windows help for information.

8. Clean Temporary Files and Folders
Download and scan with [URL=http://www.ccleaner.com/downloadbuilds.asp]CCleaner[/URL
a. Starting with v1.27.260, CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbar-free Basic or Slim versions instead of the Standard Build.
b. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
c. Then select the items you wish to clean up.
In the Windows Tab:
• Clean all entries in the "Internet Explorer" section except Cookies.
• Clean all the entries in the "Windows Explorer" section.
• Clean all entries in the "System" section.
• Clean all entries in the "Advanced" section.
• Clean any others that you choose.


In the Applications Tab:
• Clean all except cookies in the Firefox/Mozilla section if you use it.
• Clean all in the Opera section if you use it.
• Clean Sun Java in the Internet Section.
• Clean any others that you choose.

d. Click the "Run Cleaner" button.
e. A pop up box will appear advising this process will permanently delete files from your system.
f. Click "OK" and it will scan and clean your system.
g. Click "exit" when done.
Run the disk cleanup utility called Cleanup! that you have already downloaded and installed
Check the custom settings to your liking under options, but be sure to delete temporary files and temporary internet files for all user profiles. Also, cleanout the prefetch folder and the recycle bin.
Then reboot into normal mode to let it clean out the remaining files.

9. Rogue/Suspect Anti-Spyware
Before using or purchasing any Spyware/Malware protection/removal program, always check the Rogue/Suspect Spyware List. It will save you a lot of grief, as well as money if you are thinking of purchasing. Here is the link: http://www.spywarewarrior.com/rogue_anti-spyware.htm

10. Anti-Spyware Programs Compared
Want to know just how effective your anti-spyware program is? Wonder how well any of the "rogue" programs listed above work? Check this link for an independent comparison of several anti-spyware programs: http://www.spywarewarrior.com/asw-test-guide.htm

11. Alternate Browser
Consider using an alternate browser as your default. I recommend and use Firefox as my primary browser. It is still necessary to keep Internet Explorer current and protected in order to use Windows Update.

If you use FireFox as your primary browser, then I recommend installing the NoScirpt extension:
http://www.noscript.net



For more information about Spyware, the tools available, and other informative material, including information on how you may have been infected in the first place, please check out this link: http://forum.gladiator-antivirus.com/index...?showtopic=9857

"It is your responsibility to read and adhere to the End User Licensing Agreement (EULA) of all software and services mentioned."

Good luck, and thanks for coming to our forums for help with your security and malware issues.
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