QUOTE
Description of the Windows Installer CleanUp Utility
View products that this article applies to.
This article was previously published under Q290301
IMPORTANT WARNING
The Windows Installer CleanUp Utility is provided "as is" to help resolve installation problems for programs that use Microsoft Windows Installer. If you use this utility, you may have to reinstall other programs. Caution is advised.
SUMMARY
Microsoft has updated the Windows Installer CleanUp Utility. With the Windows Installer CleanUp Utility, you can remove a program's Windows Installer configuration information. You may want to remove the Windows Installer configuration information for your program if you experience installation (Setup) problems. For example, you may have to remove a program's Windows Installer configuration information if you have installation problems when you try to add (or remove) a component of your program that was not included when you first installed your program.
The Windows Installer CleanUp Utility does not:
Remove Windows Installer.
Remove files of any programs that are installed by Windows Installer, such as Microsoft Office 2003.
The Windows Installer CleanUp Utility does:
Provide a dialog box where you can select one or more programs that were installed by Windows Installer. You select the programs on the Installed Products list in the Windows Installer CleanUp dialog box. After you make this selection, the utility removes only the Windows Installer configuration information that is related to those programs.
Remove the files and registry settings that make up the Windows Installer configuration information for programs that you select.
If you use this utility to remove the Windows Installer configuration information for your program and you plan to reinstall the program, you should reinstall the program in the same folder where you originally installed it. This prevents duplication of files on your hard disk or disks.
MORE INFORMATION
This version of the Windows Installer CleanUp Utility works correctly in all 32-bit versions of Microsoft Windows. The 32-bit versions of Microsoft Windows are: :
Microsoft Windows Server 2003
Microsoft Windows XP
Microsoft Windows Millennium Edition
Microsoft Windows 2000
Microsoft Windows NT 4.0 with Service Pack 3 or later
Microsoft Windows 98
Microsoft Windows 95
The following file is available for download from the Microsoft Download Center:
Download the Windows Installer Cleanup Utility package now.
Contents of the Readme.txt File
README FOR WINDOWS INSTALLER CLEAN UP UTILITY
JANUARY, 2004
WHAT IS THE WINDOWS INSTALLER CLEAN UP UTILITY?
You can use the Windows Installer Clean Up Utility to remove Windows Installer
settings from your computer if a problem occurs. Although Windows Installer is
designed to be very robust, Windows Installer can become damaged if any of the
following issues occurs:
- Your computer's registry becomes corrupted.
- You or someone else inadvertently changes a registry setting that is
used by Windows Installer and that causes a problem.
- The installation of a program that uses Windows Installer (for
example, Microsoft Office 2000) is interrupted.
- There are multiple instances of Setup running at the same time, or
an instance of Setup is "blocked."
WHY IS THERE ONLY ONE VERSION?
There were two versions of the Windows Installer Clean Up Utility: Msicu.exe
(designed for use in Microsoft Windows 95 and Microsoft Windows 98), and
Msicuu.exe (designed for use in Microsoft Windows NT). This version of the Windows
Installer Clean Up Utility works correctly in all 32-bit versions of Microsoft
Windows.
WHAT IS MSIZAP.EXE?
The Windows Installer Clean Up Utility uses the Msizap.exe program file to
perform clean-up operations on the Windows Installer registry settings. Microsoft
does not recommend that you run Msizap.exe manually because Msizap.exe uses a
command-line interface. Msizap.exe does not provide the same ease of use or
level of protection as the Windows Installer Clean Up Utility.
HOW DO I INSTALL THE WINDOWS INSTALLER CLEAN UP UTILITY?
Run the Windows Installer Clean Up Utility when you download it. By default,
the Setup program installs the Windows Installer Clean Up Utility files in the
following folder on your hard disk:
C:\Program Files\Windows Installer Clean Up
You can install the utility in another location if you want to. All the files
that are used by the Windows Installer Clean Up Utility (Msicuu.exe, Msizap.exe,
and this Readme file) are copied into this folder. A shortcut for the Windows
Installer Clean Up Utility is created on the Programs menu under the Start menu.
If you try to install the Windows Installer Clean Up Utility from a floppy disk,
you may receive the following error messages:
Internal Error 2724. UNINSTALL 1,
Installation ended prematurely because of an error.
To prevent this problem, install the Windows Installer Clean Up Utility only
from your hard disk.
HOW DO I RUN THE WINDOWS INSTALLER CLEAN UP UTILITY?
To run the Windows Installer Clean Up Utility, use either of the following methods:
- Click Start, click Programs, and then click the shortcut for the
Windows Installer Clean Up Utility.
- In Microsoft System Information, click Windows Installer Clean Up on the
Tools menu.
When you do this, you receive a dialog box that displays the following message:
Continuing further will make permanent changes to your system. You may
need to reinstall some or all applications on your system that used the
Windows Installer technology to be installed. If you do not want to
proceed, please press the 'Exit' button now. Choosing 'Remove' will
make the permanent changes.
The dialog box also lists all the currently installed programs that are
registered with Windows Installer. Because the Windows Installer Clean Up
Utility also uses Windows Installer, the Windows Installer Clean Up Utility
is listed in this dialog box.
You can select multiple items in the list by holding down the SHIFT key
or the CTRL key while you select the items.
There are four buttons in the dialog box:
Button name Purpose
---------------------------------------------------------------------
Select All Selects all the programs in the list.
Clear All Clears the selection of all the programs in the list.
Remove Removes the Windows Installer registry settings that are
associated with the selected program or programs.
Exit Quits the Windows Installer Clean Up Utility.
If you click Remove, the Windows Installer Clean Up Utility displays the
following prompt:
Warning - All items selected will be removed from the Windows Installer
database. In order for the items to work properly, you must individually
re-install all items selected. Select OK to continue removing product,
Cancel to abort.
If you click OK, the Windows Installer Clean Up Utility removes all the Windows
Installer information that is associated with the selected programs, including
the entries for the programs in the Add/Remove Programs tool in Control Panel.
If you remove the settings for a program that is currently installed on your
computer, the program can no longer add or remove components or repair itself.
To prevent problems, Microsoft recommends that you reinstall your programs before
you use them.
WHAT IF I RECEIVE AN ERROR MESSAGE?
The Windows Installer Clean Up Utility is designed to inform you if there is a
problem. The following table lists the error messages that you may receive from
the Windows Installer Clean Up Utility and their causes.
Error message Cause
---------------------------------------------------------------------------
This utility requires that Msizap.exe Msizap.exe version 2 cannot be
version 2 or greater reside found in the same folder as
in the same folder. Msicuu.exe.
You must have Administrator To run Msicuu.exe, you must be
rights to run this utility. logged on with administrator rights.
This utility requires that the Windows Msicuu.exe uses the Windows
Installer be installed and properly Installer object model to identify
registered. the installed products. To correct
the problem, try reregistering
Msi.dll.
HOW DO I REMOVE THE WINDOWS INSTALLER CLEAN UP UTILITY?
When you install the Windows Installer Clean Up Utility, an entry for the utility
is created in the Add/Remove Programs tool in Control Panel. To remove the Windows
Installer Clean Up Utility, click the entry in the list of installed programs, and
then click Add/Remove.
The information in this article applies to:
Microsoft Office 2003, All Editions
Microsoft Office XP, All Editions
Microsoft Office 2000, All Editions
Microsoft Office Access 2003
Microsoft Access 2002
Microsoft Access 2000
Microsoft Office Excel 2003
Microsoft Excel 2002
Microsoft Excel 2000
Microsoft Office FrontPage 2003
Microsoft FrontPage 2002
Microsoft FrontPage 2000
Microsoft Office InfoPath 2003
Microsoft Office OneNote 2003
Microsoft Office Outlook 2003
Microsoft Outlook 2002
Microsoft Outlook 2000
Microsoft Office PowerPoint 2003
Microsoft PowerPoint 2002
Microsoft PowerPoint 2000
Microsoft Office Publisher 2003
Microsoft Publisher 2002
Microsoft Publisher 2000
Microsoft Office Visio Professional 2003
Microsoft Office Visio Standard 2003
Microsoft Visio 2002 Professional
Microsoft Visio 2002 Standard
Microsoft Visio 2000 Professional Edition
Microsoft Visio 2000 Standard Edition
Microsoft Office Word 2003
Microsoft Word 2002
Microsoft Word 2000
Microsoft Office Project Professional 2003
Microsoft Office Project Standard 2003
Microsoft Project 2002
Microsoft Project 2000
Last Reviewed: 3/12/2004 (4.1)
Keywords: kbfile kbhowto KB290301 kbAudEndUser kbAudITPRO
View products that this article applies to.
This article was previously published under Q290301
IMPORTANT WARNING
The Windows Installer CleanUp Utility is provided "as is" to help resolve installation problems for programs that use Microsoft Windows Installer. If you use this utility, you may have to reinstall other programs. Caution is advised.
SUMMARY
Microsoft has updated the Windows Installer CleanUp Utility. With the Windows Installer CleanUp Utility, you can remove a program's Windows Installer configuration information. You may want to remove the Windows Installer configuration information for your program if you experience installation (Setup) problems. For example, you may have to remove a program's Windows Installer configuration information if you have installation problems when you try to add (or remove) a component of your program that was not included when you first installed your program.
The Windows Installer CleanUp Utility does not:
Remove Windows Installer.
Remove files of any programs that are installed by Windows Installer, such as Microsoft Office 2003.
The Windows Installer CleanUp Utility does:
Provide a dialog box where you can select one or more programs that were installed by Windows Installer. You select the programs on the Installed Products list in the Windows Installer CleanUp dialog box. After you make this selection, the utility removes only the Windows Installer configuration information that is related to those programs.
Remove the files and registry settings that make up the Windows Installer configuration information for programs that you select.
If you use this utility to remove the Windows Installer configuration information for your program and you plan to reinstall the program, you should reinstall the program in the same folder where you originally installed it. This prevents duplication of files on your hard disk or disks.
MORE INFORMATION
This version of the Windows Installer CleanUp Utility works correctly in all 32-bit versions of Microsoft Windows. The 32-bit versions of Microsoft Windows are: :
Microsoft Windows Server 2003
Microsoft Windows XP
Microsoft Windows Millennium Edition
Microsoft Windows 2000
Microsoft Windows NT 4.0 with Service Pack 3 or later
Microsoft Windows 98
Microsoft Windows 95
The following file is available for download from the Microsoft Download Center:
Download the Windows Installer Cleanup Utility package now.
Contents of the Readme.txt File
README FOR WINDOWS INSTALLER CLEAN UP UTILITY
JANUARY, 2004
WHAT IS THE WINDOWS INSTALLER CLEAN UP UTILITY?
You can use the Windows Installer Clean Up Utility to remove Windows Installer
settings from your computer if a problem occurs. Although Windows Installer is
designed to be very robust, Windows Installer can become damaged if any of the
following issues occurs:
- Your computer's registry becomes corrupted.
- You or someone else inadvertently changes a registry setting that is
used by Windows Installer and that causes a problem.
- The installation of a program that uses Windows Installer (for
example, Microsoft Office 2000) is interrupted.
- There are multiple instances of Setup running at the same time, or
an instance of Setup is "blocked."
WHY IS THERE ONLY ONE VERSION?
There were two versions of the Windows Installer Clean Up Utility: Msicu.exe
(designed for use in Microsoft Windows 95 and Microsoft Windows 98), and
Msicuu.exe (designed for use in Microsoft Windows NT). This version of the Windows
Installer Clean Up Utility works correctly in all 32-bit versions of Microsoft
Windows.
WHAT IS MSIZAP.EXE?
The Windows Installer Clean Up Utility uses the Msizap.exe program file to
perform clean-up operations on the Windows Installer registry settings. Microsoft
does not recommend that you run Msizap.exe manually because Msizap.exe uses a
command-line interface. Msizap.exe does not provide the same ease of use or
level of protection as the Windows Installer Clean Up Utility.
HOW DO I INSTALL THE WINDOWS INSTALLER CLEAN UP UTILITY?
Run the Windows Installer Clean Up Utility when you download it. By default,
the Setup program installs the Windows Installer Clean Up Utility files in the
following folder on your hard disk:
C:\Program Files\Windows Installer Clean Up
You can install the utility in another location if you want to. All the files
that are used by the Windows Installer Clean Up Utility (Msicuu.exe, Msizap.exe,
and this Readme file) are copied into this folder. A shortcut for the Windows
Installer Clean Up Utility is created on the Programs menu under the Start menu.
If you try to install the Windows Installer Clean Up Utility from a floppy disk,
you may receive the following error messages:
Internal Error 2724. UNINSTALL 1,
Installation ended prematurely because of an error.
To prevent this problem, install the Windows Installer Clean Up Utility only
from your hard disk.
HOW DO I RUN THE WINDOWS INSTALLER CLEAN UP UTILITY?
To run the Windows Installer Clean Up Utility, use either of the following methods:
- Click Start, click Programs, and then click the shortcut for the
Windows Installer Clean Up Utility.
- In Microsoft System Information, click Windows Installer Clean Up on the
Tools menu.
When you do this, you receive a dialog box that displays the following message:
Continuing further will make permanent changes to your system. You may
need to reinstall some or all applications on your system that used the
Windows Installer technology to be installed. If you do not want to
proceed, please press the 'Exit' button now. Choosing 'Remove' will
make the permanent changes.
The dialog box also lists all the currently installed programs that are
registered with Windows Installer. Because the Windows Installer Clean Up
Utility also uses Windows Installer, the Windows Installer Clean Up Utility
is listed in this dialog box.
You can select multiple items in the list by holding down the SHIFT key
or the CTRL key while you select the items.
There are four buttons in the dialog box:
Button name Purpose
---------------------------------------------------------------------
Select All Selects all the programs in the list.
Clear All Clears the selection of all the programs in the list.
Remove Removes the Windows Installer registry settings that are
associated with the selected program or programs.
Exit Quits the Windows Installer Clean Up Utility.
If you click Remove, the Windows Installer Clean Up Utility displays the
following prompt:
Warning - All items selected will be removed from the Windows Installer
database. In order for the items to work properly, you must individually
re-install all items selected. Select OK to continue removing product,
Cancel to abort.
If you click OK, the Windows Installer Clean Up Utility removes all the Windows
Installer information that is associated with the selected programs, including
the entries for the programs in the Add/Remove Programs tool in Control Panel.
If you remove the settings for a program that is currently installed on your
computer, the program can no longer add or remove components or repair itself.
To prevent problems, Microsoft recommends that you reinstall your programs before
you use them.
WHAT IF I RECEIVE AN ERROR MESSAGE?
The Windows Installer Clean Up Utility is designed to inform you if there is a
problem. The following table lists the error messages that you may receive from
the Windows Installer Clean Up Utility and their causes.
Error message Cause
---------------------------------------------------------------------------
This utility requires that Msizap.exe Msizap.exe version 2 cannot be
version 2 or greater reside found in the same folder as
in the same folder. Msicuu.exe.
You must have Administrator To run Msicuu.exe, you must be
rights to run this utility. logged on with administrator rights.
This utility requires that the Windows Msicuu.exe uses the Windows
Installer be installed and properly Installer object model to identify
registered. the installed products. To correct
the problem, try reregistering
Msi.dll.
HOW DO I REMOVE THE WINDOWS INSTALLER CLEAN UP UTILITY?
When you install the Windows Installer Clean Up Utility, an entry for the utility
is created in the Add/Remove Programs tool in Control Panel. To remove the Windows
Installer Clean Up Utility, click the entry in the list of installed programs, and
then click Add/Remove.
The information in this article applies to:
Microsoft Office 2003, All Editions
Microsoft Office XP, All Editions
Microsoft Office 2000, All Editions
Microsoft Office Access 2003
Microsoft Access 2002
Microsoft Access 2000
Microsoft Office Excel 2003
Microsoft Excel 2002
Microsoft Excel 2000
Microsoft Office FrontPage 2003
Microsoft FrontPage 2002
Microsoft FrontPage 2000
Microsoft Office InfoPath 2003
Microsoft Office OneNote 2003
Microsoft Office Outlook 2003
Microsoft Outlook 2002
Microsoft Outlook 2000
Microsoft Office PowerPoint 2003
Microsoft PowerPoint 2002
Microsoft PowerPoint 2000
Microsoft Office Publisher 2003
Microsoft Publisher 2002
Microsoft Publisher 2000
Microsoft Office Visio Professional 2003
Microsoft Office Visio Standard 2003
Microsoft Visio 2002 Professional
Microsoft Visio 2002 Standard
Microsoft Visio 2000 Professional Edition
Microsoft Visio 2000 Standard Edition
Microsoft Office Word 2003
Microsoft Word 2002
Microsoft Word 2000
Microsoft Office Project Professional 2003
Microsoft Office Project Standard 2003
Microsoft Project 2002
Microsoft Project 2000
Last Reviewed: 3/12/2004 (4.1)
Keywords: kbfile kbhowto KB290301 kbAudEndUser kbAudITPRO
Download:
http://support.microsoft.com/default.aspx?...kb;en-us;290301