carioca
Nov 30 2006, 04:36 AM
Dear DW Support,
Why DW 1.73 is not accepting my registration key? I have tried a lot of times but It allways failed. I thought I was supposed to have this free upgrade from 1.72. Could you solve up this problem? Best Regards.
Ilya Rabinovich
Nov 30 2006, 10:56 AM
What was your actions? Have you reboot your computer?
carioca
Nov 30 2006, 11:06 PM
:no:
Dear Ilya Rabinovich,
I had uninstalled DW 1.72 which It was working as a registered one and It matched with all my installed softwares. Afterwards, I have downloaded the new version 1.73 and I reinstalled it again. But the point the 1.73 doesn't really recognize my registration file anyway. I have booted and I tried so may times that I don't know how to solve it up. perhaps you have some good hints. Best Regards.
Ilya Rabinovich
Dec 1 2006, 09:30 AM
1. There is no need to uninstall old version to install the new one.
2. Register DW the way described in the documentartion and reboot. Don't read any messages. Just register and reboot.