I need some help please.


I have no sound. Under sounds and audio devices, it tells me I have no audio device. I have been on the internet looking for answers but cannot understand the advice. The second problem is. I cannot Find a website in the restricted site to delete it. The Website is Southeast radio. My local radio station in Ireland. Again I am told Internet Explorer may have restricted it, and not put it in the site.

Hello Des

and Welcome at GSF. Hope you're gonna enjoy our forum like many other users before. Can you tell us please which operating system you're running at your computer and some more details of your computer (f.e. amount of RAM, HDD space left).

Looks like you've removed or deleted the device driver of your sound environment.

Greetz and thanks for your help in advance
B. Udo

Hi Des,

TheSentinel is an expert on sound problems..I registered you here and validated your membership to get some help.
Please answer his questions and also this might help you.

I am assuming you had sound at one time working good..and I know you had some trojans and virus that malwarebytes clean off for you so that you can now get your email working. Is that when you lost your sound ? I am not sure if you got everything cleaned up yet..so once you get the sound working again..and familar with the forums at our Board..you can also get more help for other malware problems in the Forum section called

HELP! Think you are Infected?
http://gladiator-antivirus.com/forum/index.php?showforum=170

READ THIS FIRST
http://forum.gladiator-antivirus.com/index...showtopic=10517
Got a problem, or suspect you are infected? Get help here.
You may post your problem or HIJACKTHIS logs in this forum after you have read the rules inside we have for posting.

For your current problem:


Out-of-date or missing sound drivers may cause sound problems. Check whether an updated sound driver is available. You can use Microsoft Update to help you determine your current sound driver and if an update is available. Then contact the sound driver hardware or the computer manufacturer to request an updated sound driver.

To find out whether applicable driver updates are available, visit the following Microsoft Windows Update Web site:
http://update.microsoft.com (http://update.microsoft.com)
If the sound driver is out of date, follow these steps to find the name and provider of your sound driver:
Click Start and then click Run.
Type dxdiag in the Open box, and then click OK.
Click the Sound tab.
Under Device, look for Name, and under Driver, look for Provider.
Click Exit.

Then post the information


also
Go to: Start>> Control Panel>> Administrative Tools>> Component Services>> Services. Make sure audio is enabled.
Go to: Start>> Control Panel>> Administrative Tools>> Services>> Windows Audio. Make sure "Windows Media" service is running. If it's not, right click on this service and select "Start".
Go to: Start>> Control Panel>> Sounds and Audio Device Properties. Be sure that the "Mute" checkbox is unchecked



you could also try to use the Sound Troubleshooter on your PC.
paste this in your browser
hcp://help/tshoot/tssound.htm

and here is another link that might help

http://www.5starsupport.com/faq/sound.htm#1-6


I have another no sound fix that might help some.

Last week a tech replaced a motherboard in my friends PC and all worked fine..except no sound and the tech did replace the new sound drivers required for that board.

What I found is that the sound was turned off in the BIOS for that Board and changing that corrected the problem.

Besides no sound the other indication to me that the audio on the board was not available was..

If you go into control panel>sounds and audio devices and open up you would find the volume, audio, and voice tabs are all greyed out.