Hi chucho09
Welcome at GSFs. If it can't get removed via
Add/Remove Software I would check, if there is any symbol in the systray right lower corner, which need to get disabled before uninstalling it. This would explain the mentioned error message.
If this does not work up, I would give
Revo Uninstaller a try. It's free and it works really well. It will search for all the programs on your machine, and completely remove all components of the program.
Regards
B. Udo