Hi,

I have tried fixing by upgrading to IE7, Java 6, I have had to install Firefox3 which DOES work. I have checked all settings and continually checked that Java settings are all enabled but still no luck. Yahoo Mail wont work cos it says Java is switched off (which it isnt). Java is now showing in Control Panel which it wasnt but still cannot use the Search function in Windows Explorer, or IE7, the only thing I can find is

{9F1C11AA-197B-4942-BA54-47A8489BB47F} whcih is showing as Damaged in the download folder.

Can anybody help me please?

When all else fails, follow the posted instructions....

First:
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

• Make sure you are connected to the Internet.
• Double-click on Download_mbam-setup.exe to install the application. (If using Windows Vista, be sure to "Run As Administrator")
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.
• MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
• If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
• On the Scanner tab:
  • Make sure the "Perform Quick Acan" option is selected.
  • Then click on the Scan button.
• The next screen will ask you to select the drives to scan. Leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.
• Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Second:
Please download ATF Cleaner by Atribune.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

If you use Firefox browser

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


Third:
Click Here to download the current version of HiJackThis.

• Save HJTInstall.exe to your desktop.
• Open Notepad > Click on Format > Uncheck Word wrap, if checked.
• Double-click on the desktop icon for HJTINstall.exe.
• By default it will install to C:\Program Files\Trend Micro\HiJackThis.
• Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
  
• Put a check by Create a desktop icon then click Next again.
• Continue to follow the rest of the prompts from there.
• At the final dialogue box click Finish and HijackThis (HJT) will launch.
  
• Go ahead and close HiJackThis at this point. It will be run automatically as part of the next step.

To see a tutorial with screenshots on using HijackThis you can click on the link below:
How to use HijackThis to remove Browser Hijackers, Malware, & Spyware


Fourth:
1. Download Random's system information tool (RSIT) from here:
http://images.malwareremoval.com/random/RSIT.exe

Choose to *save* the file to your desktop.

2. Double click on RSIT.exe to run the tool.

3. Click *Continue* at the disclaimer screen.

4. Once it has finished, two logs will open in two separate notepad instances.

Please post the contents of both log.txt (will be maximized) and info.txt (will be minimized). You can just copy and paste the text from those logs into a reply to this topic here.