hi

i try to help my friend using messenger remote assistance but defensewall block it and i needed to turn protection off ... is it normal?

10x

Click to view attachment

http://gladiator-antivirus.com/forum/index...showtopic=85811

so what your idea Chachazz is 2 disable messenger from the untrusted list make it trusted?
if so, what the idea? i loos the protection and can get malware while helping out ppl with remote assistance .

with all the respect i have to denied your way

maybe there is an other solution , maybe a fix needed

You can simply the process run as trusted.

u mean the one/s in the build-in list? its actuly like Chachazz suggested ?

I mean with Windows Explorer context menu or with the "Untrusted applications" dialog sheet.

can u write 2 me step by step? coz don't understand fully

10x

Right-click on file->"DefenseWall HIPS"->"Run as trusted"
Main dialog->"Untrusted aplications"->"Run as trusted"

i think maybe u miss understood me , i meant when i run windows messenger and active its "remote assistance"
DW block me to connect to my friend pc , only disable protection (or disable messenger from untrusted) will work , but leave me wide open to malware from his pc

This case, you have to do following:
1. Clean up "Events log" sheet ("DElete all"->"Apply").
2. Run messenger and get the issue.
3. Export DW's logs ("Events log"->"Export") into a file, zip and post here.

ok done it

here it is

Check the latest pre-2.52 build I just uploaded.

Hello! Any news for me with Remote Assistant?

my friend is off line when he back in we will try :)

10x for the fasttttt like hell fix

ulya i just check it , connection fail message popup.... it almost there................ but fail :(

OK, then send me logs one more time.

@ilya

logs on post #11

I already covered the issue I saw with post#11 logs. Just make one more log file and post here. Or you can post here a step-by-step reproduction guide.

i can make a new log but i asume will be same as the one in post #11

what i do is simple

open messanger (under DW) and ask my fiend to call me for remote assistance , its start connect and write "connection faild"

i disable DW protection , and try this again , and the connection made .

Ah, it's not that simple to reproduce- need to make two LiveId accounts. OK, I'm waiting for your new logs, tomorrow will check them out. If it doesn't helps, I'll make two LiveID accounts and try to reproduce the issue.

here is the log + pic of the error

yes its easy 2 reproduce

Just as I thought, the logs are different. Download and install the latest pre-2.52 build I just uploaded. In case the problem is not solved- get the pogs one more time and post here.

yes , this one got also helpctr.exe :)

will down load and check 2m or 2n :)

10x ilya u realy a ROCKET

ilya checked last build post today , problem remain

Re-download and install new build I just uploaded.

not working , :(

Re-download new build.

cool !now its works 10x a lot ilya :)