I have a Dell Inspiron 530 and it has decided not to shut down. I unplug it to turn it off. I do not believe that is the best solution. I have not added any new programs or hardware. So why has it decided not to shut down? Everything else works fine.

Thanks in advance for any help you can give.

Ro

Hi
In the control panel under power options what settings have you in place ?

Hi Ro

Why do you belive it wasn't such a good idea? Got your notebook messed up?
But let me ask: Did you put the notebook in an unwanted hibernation mode? What about the power/energy settings? Can you give us some more details or maybe screenshots?

Screenshots can be created with that tool: http://www.webtree.ca/newlife/printkey_info.htm. One hint: please save your screenshots as GIF files. These are handy and will upload faster

Greetz
BU

OK, Nick where do I find Power Options? I do not see it in the control panel. I have Vista. I have:

System and Maintenance, Security, Network and Internet, Hardware and Sound, Programs, User Accounts and Family, Appearance and Personalization, Clock Language and Region, Ease of Access and finally Additional Options. which has NVIDIA Control Panel and Quicktime in it.

I should also mention pc will not restart.

Sentinel, I don't know where you got the idea I am using a notebook. I have a desktop computer, but thanks for trying.

Hi Ro



You didn't mention it in your start posting . With that info Nick and I would have started with another solution. Please be more specific next time when reporting a problem ok?



START --> HELP and SUPPORT. Enter power option in the white line at top and press ENTER. You'll get few entries about that theme

OR

START --> SETTINGS --> CONTROL PANEL --> ENERGY OPTION or POWER OPTION



Dell offers notebooks of the Inspiron series too. A short hint that you're running a notebook would have prevented that misunderstanding, kay?

Regards
BU

Ro



What does not restart, your computer or your Vista installation?

BU

Contorl Panel > Performance Info or Power Settings
Hibernate is available through >Change power management settings.

Computers can get stuck in Hibernate; suggest only use 'Standby'/Sleep settings...

Here's info on shutting down Hibernation (on by default in Vista)
http://www.mydigitallife.info/2007/10/25/h...-windows-vista/

Sorry, but I cannot find Performance Info or Power Settings in Control Panel. I have Vista Home Basic on a Dell PC, not a notebook or laptop. I do not use hibernate or sleep. I cannot shut the pc down, nor will it restart. I unplug it to shut it down. It starts up without any problems. Sometimes it will bring up a screen asking if I want to start in safe mode, I did once, but don't anymore. I just would like my pc to shut down normally. I am a senior citizen who is not a techie or a computer geek and would appreciate any help I could get.

Hi Ro

I think its time to sort something out. Kay we already got it you're running a desktop computer. Whats the actual status of your system, can you work with that computer or not? First, you did mention that your computer does not start:



and in your latest reply it does "work", so it seems:



Please be so kind and tell us more about that, if this computer is still running 'useless' for days now or whats going on.


At the other hand have you already tried this? Please note all error messages which might appear, kay?

Remove the power cord of your desktop computer and plug it in after waiting for a while (5 mins). Does the computer start as usual?

If yes press the F8 key and try to get into the .

Chose Last known good configuration out of that list please. Does Vista start?

When Vista has started in Safe Mode, please press HELP AND SUPPORT in the start panel. Attached you'll find a German example of this menue.

Click to view attachment

At top of that screen you can enter the search criterias you want (s. attached example)

Click to view attachment

From there you have access to elementary functions of your OS like powersettings:

Click to view attachment

There's an entry which asks you what should happen when pressing the power button of your desktop computer. Chose Shut Down out of the drop down menu and save this setting please:

Click to view attachment

After all try to shut down your computer properly and do a restart (if possible). What happens?

Regards
B. Udo

OK Sentinel, All of my programs are working perfectly. I have not added any new programs.

My desk top computer does not shut down when I want to close it down for the day. I click the power button then go to shut down and click that and nothing happens. I will then click the power button again and go to restart and nothing happens, I then pull the plug out of the wall socket, after a minute I plug it back in and the next day I start up my desk top computer and it works fine.

I do not receive any error messages. I have gone into SAFE MODE and followed your instructions until I came to:

" There's an entry which asks you what should happen when pressing the power button of your desktop computer. Chose Shut Down out of the drop down menu and save this setting please:"

I DO NOT want my computer to shut down when I click the power button as there are times I just want to restart my computer.

Sometimes my computer does shut down when I click the power button and then click shut down, other times it does not. Totally weird.......... I have always said these machines have minds of their own.................

Hi Ro

it becomes bizarr now. Kay...what happens to your computer when clicking on

START

Click to view attachment

then HERUNTERFAHREN (==> SHUT DOWN):

Click to view attachment

and choosing HERUNTERFAHREN (==> SHUT DOWN) confirmed with OK

Click to view attachment


Regards
BU

Sentinel, Yes it is bizarre. My start button only has the windows logo, it does not say start. I believe that is because I have Vista Home Basic.

(None of the screen pictures you have are anything at all like my pc)

I click on the Windows Logo then up pops all of my programs, sorry I do not know how to copy that and put it into this but anyway, I can then either click on low power state, lock or an arrow which brings up:

Switch User
Log Off
Lock
Restart
Sleep
Shut Down

When I am finished for the day I click on Shut Down and my pc had shut down, now sometimes it does and sometimes it doesn't. It does what it wants when it wants. I have used Restart when I have added a new program and then have to restart my computer. Not that I add all that many programs, I just like to have that option available as I also use it when I have to upgrade a program.

Last night I clicked Shut Down and it did. I have absolutely no idea what is going on. I just don't feel that I should have to pull the plug to shut down my pc. As I stated previously I do not get any error messages.

Ro

Hi

What you should be seeing in that box when pushing LOGO (Start Button ) and then pushing arrow head

Switch User
Log Off
Lock
Restart
Sleep
Hibernate
Shut Down

Appears that Hibernate is missing

I'm currently using Vista Home on 1 of my boxes and thats what I see when push LOGO on lower left side of screen and go to lower right of box that comes up and push the head of the arrow that is showen to the right of the lock fuction that looks like a padlock...

If Hibernate is missing try this

http://www.vistax64.com/tutorials/165508-h...le-disable.html

and let us know if that helps

Best

Grand Dad

@Ro

to create screen copies I prefer this program . Save your copies as .GIF file if you wanna upload em here at GSF.
A short handout how to upload at GSF has been created by our Moderator Nebon.

Regards
BU

Customizing the Windows Vista Start Menu


The Taskbar is one of the busiest parts of the Windows user interface, but the notification area is far busier yet. To control what appears in the notification area, click the Notification Area tab of the Taskbar and Start Menu Properties dialog box, and then work on the Notification Area page . In the Icons group box, select the Hide Inactive Icons check box if you want Windows automatically to remove from the notification area any items that you haven’t used recently. Windows hides the items and displays a Show Hidden Icons button that you can use to display them. This option can be useful for keeping your notification area uncluttered. If you find it unsettling to have icons disappear, clear this check box. You can also customize how Windows handles notification-area icons by clicking the Customize button and working in the Customize Notification Icons dialog box . Select the item in the Current Items list or the Past Items list, and then choose Hide When Inactive, Hide, or Show from the context menu. If you mess up, click the Default Settings button to restore Windows’default behavior with the notification area. Click the OK button to return to the Taskbar and StartMenu Properties dialog box. In the System Icons group box, select or clear the Clock check box, the Volume check box, the Network check box, and the Power check box to tell Windows which icons to display permanently. The Power check box is available only if your computer can run on battery power - for example, if it’s a laptop. The Power icon lets you see whether the computer is running on battery power or AC power and whether the battery is charging.

Making the Clock Display the Day and Date

When the Taskbar is displayed as only one row at the top or bottom of the screen, the clock displays only the time. To display the day and date as well, increase the Taskbar depth to two rows or more.

Customizing the Start Menu




Windows Vista introduces a new-look Start menu that’s different from Windows XP’s Start menu, which in turn differed from the Start menu in earlier versions of Windows. The Start menu automatically adjusts its contents to show your most recently used and most used programs. You can also configure the Start menu to make your computing easier. If you prefer the “classic” Start menu used in Windows 9x, Windows NT 4, and Windows 2000, you can easily restore it:

Right click on the start button..then go to properties..

Select the Classic Start Menu option button on the Start Menu page of the Taskbar and Start Menu Properties dialog box, and then click the Apply button. This article assumes that you’re using the Windows Vista–style Start menu, so if you choose the classic Start menu, you’ll need to choose Start menu commands a little differently. The section after next discusses how to customize the classic Start menu, but after that, all coverage uses the Windows Vista Start menu.

Customizing the Windows Start Menu
To customize the Windows Vista Start menu, take the following steps:

1. Right-click the Start button, and then choose Properties from the context menu. Windows displays the Start Menu page of the Taskbar and Start Menu Properties dialog box .

2. In the Privacy group box, select or clear the Store and Display a List of Recently Opened Files check box and the Store and Display a List of Recently Opened Programs check box, as appropriate. Having these lists can be handy, but it may allow someone else to see which files and programs you’ve been using.

3. Click the upper Customize button.

4. In the main list box, choose which items to display and for some whether to display them as links or as menus:

• For example, the Computer item initially appears as a link, so that clicking it opens a Windows Explorer window showing the Computer folder. Instead, you can display the Computer item as a menu that cascades off the Start menu. • The items you can display as links, menus, or not at all are Computer, Control Panel, Documents, Games, Music, Personal Folder the folder with your username, and Pictures. • Other items you can turn on or off. These include Connect To, Default Programs, Favorites Menu, Help, Network, Printers, Run Command, and Search. • You can configure search further. In the Search Files area, select the Search This User’s Files option button, the Don’t Search for Files option button, or the Search Entire Index option button, as appropriate. You can also restrict searching by selecting or clearing the Search Communications check box, the Search Favorites and History check box, and the Search Programs check box.

5. Choose other settings for the Start menu:

Enable Context Menus and Dragging and Dropping check box Select this check box if you want to be able to right-click items on the Start menu to produce a context menu of commands. Selecting this check box also lets you drag items from one place on the Start menu to another, which is usually helpful.

Highlight Newly Installed Programs check box Leave this check box selected if you want Windows to display a yellow highlight on the Start menu and its submenus to show you the path to newly installed programs. Windows removes the highlighting once you’ve used the program. This highlighting can be useful, but because Windows applies it to each new shortcut the freshly installed program has created, the highlighted path persists until you’ve used each shortcut - which may be awhile for shortcuts to uninstall features, Help files, and documentation. If you don’t like the highlighting, clear this check box.

Open Submenus When I Pause on Them with My Mouse check box Leave this check box selected as it is by default if you want the Start menu to display its submenus when you hover the mouse pointer over them for more than a few milliseconds. Clear this check box if you prefer to have the submenus appear only when you click them.

Sort All Programs Menu by Name Select this check box if you want Windows to sort the items on the All Programs menu by name. Alphabetical sorting makes for an easy way to find programs, but you may prefer to turn this setting off so that you can use drag-and-drop to rearrange the All Programs menu into an order you prefer - for example, your most used programs first.

Use Large Icons check box Select this check box if you want to use large icons on the Start menu.

Start Menu Size group box In the Number of Recent Programs to Display text box, spec- ify how many programs the Start menu should display. You can set any number from 0 to 30.

Show on Start Menu group box To display an Internet item on the Start menu, select the Internet Link check box; to remove this item, clear the check box. If you leave the check box selected, use the drop-down list to select the program used for browsing the Internet. Similarly, to display an e-mail item on the Start menu, select the E-mail check box and specify the program in the drop-down list.

6. Click the OK button. Windows closes the Customize Start Menu dialog box.

7. Click the OK button. Windows closes the Taskbar and Start Menu Properties dialog box. Besides customizing the Start menu using the Taskbar and Start Menu Properties dialog box, you can also customize it in the following ways:

• To prevent Windows from moving an item on the Start menu, pin it in place. Right-click the item in the Start menu and choose Pin to Start Menu from the context menu.

• You can also pin an item to the Start menu by dragging it to the Start button and dropping it there.

• To unpin an item, right-click it in the Start menu and choose Unpin from Start Menu from the context menu.

• To remove an item from the most-used section of the Start menu, right-click the item and choose Remove from this List from the context menu.

• To add an item to the All Programs menu or one of its submenus, drag the item to the Start button, hover the mouse pointer there until Windows displays the Start menu, drag the item to the All Programs button and hover there, then drag to the location on the menu where you want the item to appear.

Customizing the Classic Start Menu You can customize the classic Start menu so that it contains exactly the items you want.

To do so, you add items to the menu, remove existing items, and sort the menu if necessary. To customize the classic Start menu, follow these steps:

1. Right-click the Start button and choose Properties from the context menu to open the Taskbar and Start Menu Properties dialog box.



2. Select the Classic Start Menu option button it should already be selected.

3. In the Privacy group box, select or clear the Store and Display a List of Recently Opened Files check box and the Store and Display a List of Recently Opened Programs check box, as appropriate. These lists give you quick access to the files and programs you’ve used recently, but they can be a security concern.

4. Click the lower Customize button.

5. Add items to the Start menu and remove items from it:

• To add an item to the Start menu, click the Add button and follow the steps in the Create Shortcut Wizard that Windows displays.

• To remove an item from the Start menu, click the Remove button. Windows displays the Remove Shortcuts/Folders dialog box. Select the item you want to remove, and then click the Remove button.

• To add and remove items freely, click the Advanced button. Windows opens an Explorer window showing the Start menu. You can then create and delete shortcuts as you see fit by using standard Explorer techniques.

• To sort the Start menu alphabetically, click the Sort button.

• To clear the details of recently used documents, programs, and websites, click the Clear button.

Manipulating the Start Menu via Explorer

Your Start menu folder is stored in the \Users\Username\AppData\Roaming\Microsoft\Windows\ Start Menu\ folder, where Username is your username. You can navigate to it by using Explorer and manipulate it without opening the Customize Classic Start Menu dialog box.

6. In the Advanced Start Menu Options list box, choose settings for the following options:

Display Administrative Tools check box Select this check box to have Windows display the Administrative Tools menu on the Programs menu. You can also access these tools through the Administrative Tools page of Control Panel, but using the menu is quicker for frequent access.

Display Favorites check box Select this check box to have Windows display the Favorites menu on the Start menu. This menu lets you quickly access your favorites, but it can become unwieldy if you have a large number of favorites.

Display Log Off Select this check box to make Windows display a Log Off button on the Start menu.

Display Run check box Select this check box to have the Start menu include the Run item, which you can use for running a program. Clear this check box to remove the Run item. You might want to remove Run to help discourage users from running programs not on the Start menu.

Enable Context Menus and Dragging and Dropping check box Select this check box if you want to be able to right-click items on the Start menu to produce a context menu of commands. Selecting this check box also lets you drag items from one place on the Start menu to another, which is usually helpful.

Expand Control Panel check box Select this check box if you want Windows to display a menu of Control Panel items instead of opening a Control Panel window when you select Start Settings Control Panel. This menu gives you faster access to the Control Panel items than does opening a Control Panel window.

Expand Documents check box Select this check box if you want Windows to display a menu listing the items in the Documents folder instead of displaying a window when you choose Start Documents. This menu gives you quick access, but it can be hard to navigate if you accumulate many documents and folders in the Documents folder.

Expand Network Connections check box Select this check box if you want Windows to display a menu of network connections instead of displaying a window when you choose Start Settings Network Connections.

Expand Pictures check box Select this check box if you want Windows to display a menu listing the items in the Pictures folder when you choose Start Documents Pictures.

Expand Printers check box Select this check box if you want Windows to display a menu of printers instead of displaying a window when you choose Start Settings Printers and Faxes.

Scroll Programs check box Select this check box if you want Windows to display the Programs menu as a scrolling menu when it is too tall to fit on the screen. With this check box cleared, Windows displays the Programs menu as two or more columns.

Show Small Icons in Start Menu check box Select this check box to have Windows dis- play small icons instead of large icons in the Start menu. Small icons let you pack more items on the Start menu but make it harder to read.

Use Personalized Menus check box Select this check box to have Windows automatically tailor the Start menu to what it thinks are your needs. For example, if you don’t use a program for a long time, Windows removes its item from the Start menu on the assumption that you don’t need it. When Windows has removed items like this, it displays a button at the foot of the menu with a double arrow pointing downward to indicate that more items are available. Click this button to display the items that have been removed.

7. Click the OK button. Windows closes the Customize Classic Start Menu dialog box, returning you to the Taskbar and Start Menu Properties dialog box.

8. Click the OK button. Windows closes the Taskbar and Start Menu Properties dialog box and applies your choices.
http://www.web-articles.info/e/a/title/Cus...ate-Start-Menu/

Hunter, I am not interested in Customizing the Windows Vista Start Menu. I do appreciate your input. I just want to know why my pc does not shut down when I click shut down at the end of the day. Sometimes it shuts down and other times I must pull the plug out of the outlet to shut down my Vista Home Premium PC. Sorry, I believe I said I had Vista Home Basic in a previous post, senior moment. I do not receive any error messages. The next day when I go to turn my pc on it works fine as do all of my programs.

Terryala, you are right, Hibernate is missing but I never use it so do I really need it in the list? The only items on the list I use are shut down and restart on occasion.

Sentinel, Sorry, but I just don't understand how to capture the picture of the start or for any matter any of the desktop items. Wish I could be of more help. I most certainly do appreciate your patience and trying to help me figure out this problem. I just don't believe there is an answer so I will just tolerate it and hopefully it will resolve itself. Thanks for trying.

Hi

Have you tried to force a shut down using the On/Off button on the computer? Hold the On/Off button for 12 to 15 seconds to see if that shuts the computer off...

Also look here

You may experience power management-related symptoms on a computer that is running Windows Vista

http://support.microsoft.com/kb/927393/en-us

Grand Dad

Ok Ro

we did our best, made a lot of suggestions what you should try to do, but seems we're not good enough for your high requirements. I would suggest you're saving all your personal data, emails and related documents and go for a complete new installation of your computer with your valid copy of Vista and all needed device drivers....

Regards
B. Udo

PS: How old is that desktop Inspiron computer? I would check the warranty status of your Dell system. All needed information by Dell are explained at that website. If there's still a warranty left, go for a support request at Dell.

It is obvious that some software you have downloaded is most likely the cause of your shut down problem. It could be how you handle your page file or bad programming by a third party software preventing an orderly shutdown. Have no idea what programs you have installed but these links will help you pin it down for you Dell 530.

http://www.eggheadcafe.com/software/aspnet...down-issue.aspx


http://www.computing.net/answers/windows-v...-down/2816.html

I posted the other info above since I do not like Vista start..and much prefer the Windows Classic view as it was back in Win XP..lots easier to navigate and control.

Hi All, thanks to all of you for your help. Hunter I had Win ME. I never got to XP. My pc's warranty expired last month. Of course, my luck.

Sentinel I don't know what you mean by "not being good enough for my high requirements". I am a senior citizen just trying to get by. I am not looking for the golden ring. Been there done that. I most certainly appreciate all that you and the rest of the staff have tried to do for me. I am not technologically inclined that is why I am on this forum looking for a bit of help.

Terryala, Thank you. If my pc does not shut down I will definitely try the on/off button and see what happens. I checked out the site you gave me. Hooray, it is written in plain english that I can actually understand. Thank you......

I did download the SuperAntispyware today and ran that, no major problems. I also use Sypware Blaster. Before I shut down I will run Ccleaner and then we shall see what happens.

Thank you all.

Ro

HI

Well us Seniors have to stick together as I'm 74 in what some people call the Golden Years

We do try to help where we can but some times we don't have the answers as the problem might be one we haven't come across before. In that case we do look to see if others have come across the same problem and then will post links.

Best

Grand Dad

I'm currently runniing 3 computers one that I just got thru building. Operating Systems at present are Vista Home, with XP Pro on the other 2. Will put Win 7 on the new box at a later date. Still have some more hooking up to do as far as Networking all 3 together but that will come as time permits.

You are using Vista as your OS now. The 'Classic Windows' start menu you can change back to with Vista was also used in WinME.


These two free programs might solve some of your problems for programs that do not need starting..and then they will not have to hold you up or lock up your PC during the shutdown if they never started in the first place.


StartUpLite
A problem in the computer world that many users have is a slow startup. Everyone wants to know how to speed up their startup process. Of course, there are many solutions to this problem, however, Malwarebytes has created a safe, easy, and efficient way to eliminate these unnecessary applications that start when you turn on your computer - StartUpLite.

StartUpLite is a lightweight and simple to use application that allows you to speed up your system startup, safely and efficiently. The program allows you to disable or remove unnecessary startup entries from your computer. By using StartUpLite, you can dramatically help shorten your startup time with only a few clicks of the mouse.
http://www.malwarebytes.org/startuplite.php



The PC Decrapifier

The PC Decrapifier will uninstall many of the common trialware and annoyances found on many of the PCs from big name OEMs. Here is the current list of software and items that the PC Decrapifier can detect and remove. You get to see the list of items it detects and then choose what will be removed automatically.

http://www.pcdecrapifier.com/features

what it will remove...
http://www.pcdecrapifier.com/apps

How it works..
Simply download the file. Open up the zip file and run the EXE. There is no installer necessary. If you have anti-virus software installed, it may complain about this program because it is written with a scripting language. These warnings can be safely ignored.

You may then pick and choose what you want to remove. It will not begin removing anything without prompting you first!

Click the images below to see a screen shot of various parts of the process.


http://www.pcdecrapifier.com/howitworks


The PC Decrapifier is free for personal use
Download
http://www.pcdecrapifier.com/download

I think I figured out how to get the quote in.

Thanks Grand Dad, Good for you, you really got into being a techie didn't you? That is a bit too much for me, not my cup of tea. Running 3 computers, Wow. As you can see I have a problem running one. (72 years young, the Golden Years ). I just want to be able to use Word, make my greeting cards, play some games, oh almost forgot and my email...LOL

Well, I went to shut down last night and my side bar, which has my calendar, clock and post it notes shut down. My pc did not. I clicked the on/off button and after about 5 seconds my pc did shut down. I have downloaded Belarc Advisor which I did have on my old pc. This is the results. I am posting this so you can see what I have on my pc. I did print it out so I can see what I have also....Not being a techie it isn't going to be of much help to me.

C:\Program Files\Belarc\Advisor\System\tmp\(Ro-pc).html

Hunter, I am not comfortable taking programs or files out that I am not sure of. With my luck I will click on something I shouldn't. I do not have a problem with the start up of my pc. or the start up window. I am comfortable using it. I most certainly do appreciate your help though.

Ro

This too shall pass.....................

"Hunter, I am not comfortable taking programs or files out that I am not sure of. With my luck I will click on something I shouldn't. I do not have a problem with the start up of my pc. or the start up window. I am comfortable using it. I most certainly do appreciate your help though."

You are welcome..and of course if those two programs would have stopped from running anything that was important..I would have never posted them in the first place...Hunter is 65 and surely knows what is safe. Each would have stopped from ruuning programs that most likely are causing your shut down problem. All the Belarc advisor info will do..if let us know what you are running..and then have to guess at what program is causing your shutdown problem.



BTW this in not a link we can use..it is a link to your PC hard drive and no one can access it

C:\Program Files\Belarc\Advisor\System\tmp\(Ro-pc).html

What you have to do in Belarc is go to edit..then select all..then edit again and hit copy and and then paste the info in your next post.

Also..

The Shutdown button in the Vista interface is configured by default to put your PC into hibernation mode. When that occurs, the LED lights inside your PC may continue to illuminate so that your PC appears to be still powered on. However, power to all components of your PC has been minimized. This setting is controlled in Power Options in the Control Panel. I believe it's the 'medium' power setting, but you can change the individual controls, including the configuration of the Shutdown button under the Start menu.


But you can change that..


Make Vista shutdown easier
See here
http://vista.blorge.com/2007/04/23/make-vi...hutdown-easier/

HI

Thanks Hunter for the infomation on Shutdown uising Vista.. I thought I was shuting down but was going into Sleep mode. Made changes as was suggested in article you linked to...

This was on the e machine which has Vista Home on it..Learn something new every day....



Gtand Dad

Hi Hunter and Grand Dad, Below is the Belarc Advisor. Now to go back to Tues. nite, pc would not shut down when I clicked the win logo which brought up the power button, lock and the arrow. I then click the arrow which brings up a short menu and I click shut down. PC did not shut down, I held on/off button for 5 seconds and pc shut down. Last night Wed. night, I clicked on shut down and PC actually shut down. It has a mind of it's own. I have never used the power button.

Hunter, I realize you would not post something on here that would be detrimental. I am just saying that by installing those programs they still ask you what you want to take out. That is my problem, I am not confident enough to make that decision.

I recall a few years ago when I had a problem the techie had me go to hijack this and copy that log onto the forum. Didn't seem as long as the Belarc Advisor. Of course I don't recall the website for hijack this. He did manage to solve my problem. Thank heavens I only have problems every 5 years or so. Maybe this one solved itself??

Operating System System Model
Windows Vista Home Premium Service Pack 1 (build 6001) Dell Inc. Inspiron 530
System Service Tag: BTFB0G1 (support for this PC)
Chassis Serial Number: BTFB0G1
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.33 gigahertz Intel Core2 Duo
64 kilobyte primary memory cache
4096 kilobyte secondary memory cache Board: Dell Inc. 0RY007
Serial Number: ..CN7360482M06HM.
Bus Clock: 333 megahertz
BIOS: Dell Inc. 1.0.18 02/24/2009
Drives Memory Modules c,d
500.05 Gigabytes Usable Hard Drive Capacity
390.36 Gigabytes Hard Drive Free Space

PBDS DVD+-RW DH-16W1S ATA Device [CD-ROM drive]
TSSTcorp CDRWDVD TS-H493B ATA Device [CD-ROM drive]
YMAX MagicJack USB Device [CD-ROM drive]

Dell USB Mass Storage USB Device [Hard drive] -- drive 2
SAMSUNG HD501LJ [Hard drive] (500.11 GB) -- drive 0, s/n S0ZFJ1KQ312498, rev CR100-13, SMART Status: Healthy
YMAX MagicJack USB Device [Hard drive] (16 MB) -- drive 1 3326 Megabytes Installed Memory

Slot 'DIMM1' has 1024 MB (serial number 996050B9)
Slot 'DIMM2' has 1024 MB (serial number 966850B9)
Slot 'DIMM3' has 1024 MB (serial number 8F6850B9)
Slot 'DIMM4' has 1024 MB (serial number 6F6850B9)
Local Drive Volumes


c: (NTFS on drive 0) 489.31 GB 383.87 GB free
d: (NTFS on drive 0) 10.74 GB 6.49 GB free
Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Ro 5/19/2009 9:00:25 AM (admin)
local system accounts
Administrator 4/3/2008 4:07:49 PM (admin)
ASPNET never
Guest never

DISABLED Marks a disabled account; LOCKED OUT Marks a locked account

Amyuni Document Converter 3.00 on LPT1:
Dell Photo AIO Printer 926 on USB002
Microsoft XPS Document Writer on XPSPort:
Controllers Display
Standard floppy disk controller
IDE Channel [Controller] (4x)
Intel® ICH9 Family 2 port Serial ATA Storage Controller 2 - 2926
Intel® ICH9R/DO/DH 4 port Serial ATA Storage Controller 1 - 2920 NVIDIA GeForce 8600 GT [Display adapter]
DELL E207WFP [Monitor] (20.0"vis, s/n TW95682M239U, February 2008)
Bus Adapters Multimedia
Microsoft iSCSI Initiator
Intel® ICH9 Family USB Universal Host Controller - 2934
Intel® ICH9 Family USB Universal Host Controller - 2935
Intel® ICH9 Family USB Universal Host Controller - 2936
Intel® ICH9 Family USB Universal Host Controller - 2937
Intel® ICH9 Family USB Universal Host Controller - 2938
Intel® ICH9 Family USB Universal Host Controller - 2939
Intel® ICH9 Family USB2 Enhanced Host Controller - 293A
Intel® ICH9 Family USB2 Enhanced Host Controller - 293C High Definition Audio Device
USB Internet Phone by TigerJet
Communications Other Devices

6TO4 Adapter
Intel® 82562V-2 10/100 Network Connection
primary Auto IP Address: IP withheld due to security related circumstances
Gateway: IP withheld due to security related circumstances
Dhcp Server: IP withheld due to security related circumstances
Physical Address: MAC Address withheld due to security related circumstances
Teredo Tunneling Pseudo-Interface

Networking Dns Servers: IP withheld due to security related circumstances
IP withheld due to security related circumstances
IP withheld due to security related circumstances
HID-compliant device (2x)
USB Human Interface Device (4x)
Dell Photo AIO Printer 926
HID Keyboard Device
HID-compliant mouse
USB Composite Device (2x)
USB Mass Storage Device (2x)
USB Printing Support
USB Root Hub (8x)
Generic volume shadow copy
MagicJack
USB Mass Storage
Virus Protection [Back to Top]
AVG Anti-Virus Free Version 8.0
Realtime File Scanning On

Missing Microsoft Security Hotfixes [Back to Top]

All required security hotfixes (using the 05/12/2009 Microsoft Security Bulletin Summary) have been installed.

Installed Microsoft Hotfixes [Back to Top]
.NET Framework 3.5 SP1
no verification data KB958484 on 3/31/2009 (details...)
.NETFramework
1.1
no verification data S867460 on 4/24/2008 (details...)
no verification data M929729 on 4/26/2008 (details...)
Compatibility Pack for the 2007 Office system
no verification data KB940289[SP] on 4/21/2008 (details...)
no verification data KB951550 on 11/13/2008 (details...)
no verification data KB951944 on 9/13/2008 (details...)
no verification data KB954326 on 9/13/2008 (details...)
no verification data KB956828 on 12/11/2008 (details...)
no verification data KB960003 on 4/15/2009 (details...)
no verification data KB969618 on 5/14/2009 (details...)
Office PowerPoint Viewer 2007 (English)
no verification data KB937158[SP] on 4/21/2008 (details...)
no verification data KB951550 on 11/13/2008 (details...)
no verification data KB951944 on 9/13/2008 (details...)
no verification data KB954326 on 9/13/2008 (details...)
no verification data KB969618 on 5/14/2009 (details...)
no verification data KB970059 on 5/14/2009 (details...)
Windows Vista
no verification data KB905866 on 5/14/2009 (details...)
no verification data KB925255 on 4/3/2008 (details...)
no verification data KB925902 on 4/3/2008 (details...)
no verification data KB927084 on 4/3/2008 (details...)
no verification data KB928135 on 4/3/2008 (details...)
no verification data KB928190 on 4/3/2008 (details...)
no verification data KB928253 on 4/3/2008 (details...)
no verification data KB929011 on 4/3/2008 (details...)
no verification data KB929123 on 4/3/2008 (details...)
no verification data KB929399 on 4/3/2008 (details...)
no verification data KB929577 on 4/3/2008 (details...)
no verification data KB929615 on 4/3/2008 (details...)
no verification data KB929685 on 4/3/2008 (details...)
no verification data KB929735 on 4/3/2008 (details...)
no verification data KB929761 on 4/3/2008 (details...)
no verification data KB929762 on 4/3/2008 (details...)
no verification data KB929763 on 4/3/2008 (details...)
no verification data KB929777 on 4/3/2008 (details...)
no verification data KB929909 on 4/3/2008 (details...)
no verification data KB929913 on 4/3/2008 (details...)
no verification data KB929916 on 4/3/2008 (details...)
no verification data KB930163 on 4/3/2008 (details...)
no verification data KB930178 on 4/3/2008 (details...)
no verification data KB930495 on 4/3/2008 (details...)
no verification data KB930857 on 4/3/2008 (details...)
no verification data KB931099 on 4/3/2008 (details...)
no verification data KB931213 on 4/3/2008 (details...)
no verification data KB931573 on 4/3/2008 (details...)
no verification data KB931621 on 4/3/2008 (details...)
no verification data KB931770 on 4/3/2008 (details...)
no verification data KB932063 on 4/3/2008 (details...)
no verification data KB932094 on 4/3/2008 (details...)
no verification data KB932309 on 4/3/2008 (details...)
no verification data KB932471 on 4/10/2008 (details...)
no verification data KB933360 on 4/3/2008 (details...)
no verification data KB933579 on 4/3/2008 (details...)
no verification data KB933729 on 4/3/2008 (details...)
no verification data KB933928 on 4/3/2008 (details...)
no verification data KB934612 on 4/3/2008 (details...)
no verification data KB935280 on 4/3/2008 (details...)
no verification data KB935807 on 4/3/2008 (details...)
no verification data KB936021 on 4/3/2008 (details...)
no verification data KB936141 on 4/3/2008 (details...)
no verification data KB936330 on 6/18/2008 (details...)
no verification data KB936357 on 4/3/2008 (details...)
no verification data KB936782 on 4/3/2008 (details...)
no verification data KB936824 on 4/3/2008 (details...)
no verification data KB936825 on 4/3/2008 (details...)
no verification data KB937043 on 4/3/2008 (details...)
no verification data KB937077 on 4/3/2008 (details...)
no verification data KB937287 on 4/13/2008 (details...)
no verification data KB938123 on 4/3/2008 (details...)
no verification data KB938126 on 4/3/2008 (details...)
no verification data KB938127 on 4/3/2008 (details...)
no verification data KB938194 on 4/3/2008 (details...)
no verification data KB938371 on 4/10/2008 (details...)
no verification data KB938464 on 9/13/2008 (details...)
no verification data KB938929 on 4/3/2008 (details...)
no verification data KB938979 on 4/3/2008 (details...)
no verification data KB939159 on 4/3/2008 (details...)
no verification data KB939165 on 4/3/2008 (details...)
no verification data KB939207 on 4/3/2008 (details...)
no verification data KB939653 on 4/3/2008 (details...)
no verification data KB940105 on 4/3/2008 (details...)
no verification data KB941202 on 4/3/2008 (details...)
no verification data KB941229 on 4/3/2008 (details...)
no verification data KB941282 on 4/3/2008 (details...)
no verification data KB941568 on 4/3/2008 (details...)
no verification data KB941569 on 4/3/2008 (details...)

Windows Vista (continued)
no verification data KB941600 on 4/3/2008 (details...)
no verification data KB941644 on 4/3/2008 (details...)
no verification data KB941649 on 4/3/2008 (details...)
no verification data KB941651 on 4/3/2008 (details...)
no verification data KB941693 on 4/10/2008 (details...)
no verification data KB942364 on 4/3/2008 (details...)
no verification data KB942615 on 4/3/2008 (details...)
no verification data KB942624 on 4/3/2008 (details...)
no verification data KB942763 on 4/3/2008 (details...)
no verification data KB943055 on 4/10/2008 (details...)
no verification data KB943078 on 4/3/2008 (details...)
no verification data KB943302 on 4/10/2008 (details...)
no verification data KB943411 on 4/3/2008 (details...)
no verification data KB943899 on 4/10/2008 (details...)
no verification data KB944543 on 4/3/2008 (details...)
no verification data KB945553 on 4/10/2008 (details...)
no verification data KB946026 on 4/10/2008 (details...)
no verification data KB946041 on 4/10/2008 (details...)
no verification data KB946456 on 4/10/2008 (details...)
no verification data KB947172 on 4/14/2008 (details...)
no verification data KB947562 on 5/29/2008 (details...)
no verification data KB947864 on 4/10/2008 (details...)
no verification data KB948590 on 4/10/2008 (details...)
no verification data KB948609 on 3/31/2009 (details...)
no verification data KB948610 on 3/31/2009 (details...)
no verification data KB948881 on 4/10/2008 (details...)
no verification data KB949939 on 4/10/2008 (details...)
no verification data KB950124 on 6/25/2008 (details...)
no verification data KB950125 on 6/25/2008 (details...)
no verification data KB950126 on 6/15/2008 (details...)
no verification data KB950582 on 7/9/2008 (details...)
no verification data KB950759 on 6/13/2008 (details...)
no verification data KB950760 on 6/13/2008 (details...)
no verification data KB950762 on 6/13/2008 (details...)
no verification data KB950974 on 8/14/2008 (details...)
no verification data KB951066 on 8/14/2008 (details...)
no verification data KB951072 on 8/14/2008 (details...)
no verification data KB951376 on 6/13/2008 (details...)
no verification data KB951618 on 8/14/2008 (details...)
no verification data KB951698 on 6/13/2008 (details...)
no verification data KB951978 on 7/9/2008 (details...)
no verification data KB952004 on 4/15/2009 (details...)
no verification data KB952069 on 12/11/2008 (details...)
no verification data KB952287 on 8/14/2008 (details...)
no verification data KB952709 on 7/9/2008 (details...)
no verification data KB953155 on 10/29/2008 (details...)
no verification data KB953733 on 8/14/2008 (details...)
no verification data KB953838 on 8/14/2008 (details...)
no verification data KB953839 on 8/14/2008 (details...)
no verification data KB954154 on 9/13/2008 (details...)
no verification data KB954211 on 10/17/2008 (details...)
no verification data KB954366 on 9/13/2008 (details...)
no verification data KB954459 on 11/13/2008 (details...)
no verification data KB955020 on 7/22/2008 (details...)
no verification data KB955069 on 11/13/2008 (details...)
no verification data KB955302 on 9/13/2008 (details...)
no verification data KB955430 on 4/30/2009 (details...)
no verification data KB955519 on 10/25/2008 (details...)
no verification data KB955839 on 12/11/2008 (details...)
no verification data KB956390 on 10/17/2008 (details...)
no verification data KB956391 on 10/17/2008 (details...)
no verification data KB956572 on 4/15/2009 (details...)
no verification data KB956802 on 12/11/2008 (details...)
no verification data KB956841 on 10/17/2008 (details...)
no verification data KB957095 on 10/17/2008 (details...)
no verification data KB957097 on 11/13/2008 (details...)
no verification data KB957200 on 10/29/2008 (details...)
no verification data KB957321 on 11/27/2008 (details...)
no verification data KB957388 on 12/11/2008 (details...)
no verification data KB958215 on 12/11/2008 (details...)
no verification data KB958481 on 3/31/2009 (details...)
no verification data KB958483 on 3/31/2009 (details...)
no verification data KB958623 on 12/11/2008 (details...)
no verification data KB958624 on 12/11/2008 (details...)
no verification data KB958644 on 10/25/2008 (details...)
no verification data KB958687 on 1/15/2009 (details...)
no verification data KB958690 on 3/13/2009 (details...)
no verification data KB959108 on 11/27/2008 (details...)
no verification data KB959130 on 11/27/2008 (details...)
no verification data KB959426 on 4/15/2009 (details...)
no verification data KB959772 on 3/13/2009 (details...)
no verification data KB960225 on 3/13/2009 (details...)
no verification data KB960544 on 2/17/2009 (details...)
no verification data KB960714 on 12/18/2008 (details...)
no verification data KB960715 on 2/13/2009 (details...)
no verification data KB960803 on 4/15/2009 (details...)
no verification data KB961260 on 2/13/2009 (details...)
no verification data KB963027 on 4/15/2009 (details...)

Click here to see all available Microsoft security hotfixes for this computer.

[installed security hotfix] Marks a security hotfix (using the 05/12/2009 Microsoft Security Bulletin Summary)
[failing installed security hotfix] Marks a security hotFix that fails verification (a security vulnerability)
verifies OK Marks a hotfix that verifies correctly
fails verification Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification

Click here for Belarc's System Management products, for large and small companies.

Software Licenses [Back to Top]

Belarc - Advisor 8eda6050
DellInkJet - IjPrtSettings 1FH7GB1
DellInkJet - IjPrtSettings 2XM9FB1
Intuit - TurboTax Deluxe 2008 1765010995
Microsoft - Internet Explorer
Microsoft - Windows Vista Home Premium
Microsoft - Works
Microsoft - Works 9.0
MySearch - bar ms101
Roxio - Creator Audio
Roxio - Creator Copy
Roxio - Creator Data
Roxio - Creator DE
Roxio - Creator Tools
Roxio - Express Labeler 3
Roxio - Update Manager
Software Versions (mouse over * for details, click * for location) [Back to Top]
2007 Microsoft Office system Version 12.0.6502.5000 *
Acrobat.com *
Adobe AIR 1.5 Version 1.5 *
Adobe Reader Version 9.1.0.2009022700 *
Age Of Japan II *
AIOC exe Version 4.22.0.8 *
Andrea Electronics Corporation - APO Access Service (32-bit) Version 1.0.32.1 *
AOL Connectivity Service Version 4.6.1.2 *
AOL LLC - System Information Application Version 2, 4, 6, 2 *
AOL Service Libraries Version 15.4.1.2 *
AOL Service Libraries Version 16.0.2.1 *
AOL Version 9.05.001 *
Apple Inc. - Bonjour Version 1,0,4,12 *
Apple Inc. - QuickTime QuickTime 7.6 (1292) *
Apple Software Update Version 2.1.1.116 *
Around the World in 80 Days *
AVG Internet Security Version 8.5.0.329 *
BannerBlue Software Incorporated - Microsoft Organization Chart Version 1,0 *
Belarc, Inc. - Advisor Version 7.2x *
Broderbund LLC - EReg32 Application Version 2, 1, 0, 5 *
Broderbund Properties LLC - PrintMaster Version 18.0.0.0000 *
Broderbund Properties LLC - PrintMaster Version 22.1.0.0039 *
Brøderbund® Software - Electronic Registration (USA.WIN32) Version 1, 5, 0, 17 *
Check Point Software Technologies LTD - TrueVector Service Version 8.0.298.000 *
Check Point Software Technologies LTD - ZoneAlarm Client Version 8.0.298.000 *
Check Point, Inc. - ZoneAlarm Uninstaller Version 8.0.298.0 *
CopySafe Helper Service *
Dell DataSafe Online Version 1.0.8.0 *
Dell Memory Card Manager Version 1.0.21.0 *
DivX Converter Version 6, 6, 3, 2 *
DivX for Windows Installer, L:EN;ES;DE;FR;JA, DivX Codec 6.8.5, DivX Converter 6.6.1, DivX Player 6.8.2, DivX Web Player 1.4.2 Version 6.8.5.5 *
DivX Player Version 6, 8, 2, 1 *
DivXNetworks Inc. - Config App. Version 2, 0, 0, 1 *
dscactivate Version 1.0.2767.18581 *
ECenter Version 1.0.2699.18652 *
Exent Technologies Ltd. - EXETender™ Client Version 07.02.19.00 *
Full Tilt ** Game for big ones ** Version 4, 17, 34, 1 *
GameHouse, Inc - Ancient Secrets Version 1.00.113 *
Google Earth Version 4.3.7284.3916 *
Google Updater Version 2.2.1175.1407.beta *
GoogleToolbarNotifier Version 2, 0, 301, 1654 *
Inkjet Printer Version 4.48.0.0 *
Intuit - TurboTax Version 2008.9.12.219 *
Intuit Update Service Version 1.0.24.0 *
JT - MYMAILLIST Application Version 5, 0, 1, 3 *
Launcher Version 1.0.0.0 *
Lavasoft - Ad-Aware Application Version 8, 0, 0, 0 *
Lavasoft - Ad-Aware Installation Package *
Lavasoft - Ad-Aware Service Application Version 8, 0, 0, 0 *
Lavasoft - ThreatWork Application Version 8, 0, 0, 2 *
Lavasoft AB - Ad-Aware Version 2.0 *
Lavasoft Startup Manager Version 1, 0, 0, 236 * magicJack L.P. - cdloader2 Version 1, 0, 0, 1 *
magicJack Version 1.80.4663.3272 *
Media Cybernetics - Microsoft Imager Version 1.0 *
Microsoft ® Windows Script Host Version 5.7.0.6000 *
Microsoft App-wide Setup for Windows Version 2.00 *
Microsoft Corp. 1994 - BS94 Version 2.0.1044 *
Microsoft Corporation - digital locker assistant Version 1.6.5 *
Microsoft Corporation - Internet Explorer Version 7.00.6000.16386 *
Microsoft Corporation - Windows Defender Version 1.1.1600.0 *
Microsoft Corporation - Windows Installer - Unicode Version 4.0.6000.16386 *
Microsoft Corporation - Windows Version 1.0.0.1 *
Microsoft Excel Version 5.0 *
Microsoft Graph Version 5.0 *
Microsoft Multimedia Catalog Version 1.00 *
Microsoft Office Isolated Converter Environment Version 12.0.6211.1000 *
Microsoft Office Version 4.3 *
Microsoft Open XML Converter Version 12.0.6211.1000 *
Microsoft PowerPoint for Windows Version 4.0c *
Microsoft QuickShelf Version 2.0 *
Microsoft® .NET Framework Version 2.0.50727.3053 *
Microsoft® .NET Framework Version 3.0.6920.1453 *
Microsoft® Access Version 2.00 *
Microsoft® Internet Services Version 6.1.27.0 *
Microsoft® Word for Windows Version 6.0 *
Microsoft® Works 9 Version 9.07.0613.0 *
MicroVision Development, Inc. - Express Labeler Version 3.2 *
MicroVision Development, Inc. - SureThing CD Labeler Version 1.2.590 *
Mozilla Corporation - Firefox Version 3.0.10 *
NetRatings, Inc. - NielsenOnline Version 5.1.2.15 *
PC Drivers Headquarters - Driver Detective Version 6.4.0.7 *
Phantasia 2 *
Piriform Ltd - CCleaner Version 2, 19, 0, 901 *
PMUserApp.exe *
Printer Communication System Version 99.99.99.99 *
RegCure Application Version 1, 5, 0, 1 *
Roxio Creator *
Serif DrawPlus Version 3.0.1.0 *
SpywareBlaster Version 4.02 *
Sun Microsystems, Inc. - Java™ Platform SE 6 U13 Version 6.0.130.3 *
SuperAdBlocker.com - BootSafe Application Version 2, 0, 0, 1000 *
SUPERAntiSpyware Alternate Start *
SUPERAntiSpyware Version 4, 26, 0, 1002 *
SupportSoft Container Version 7.0.626.0 *
SupportSoft sprtcmd Version 7.0.1117.0 *
SupportSoft sprtsvc Version 7.0.1117.0 *
The Learning Company, Inc. Banner Blue Division - Family Tree Maker for Windows Version 7.0 *
The Rise of Atlantis *
Trusteer Ltd. - Rapport Version 3.0.0449.8 *
Veoh Web Player Beta Version 1.1.1.1030 *
View all running processes on your system and stop any known malicious processes *
welcome Version 1.0.0.0 *
Wizards to adjust .NET Framework security, assign trust to assemblies, and fix broken .NET applications. Version 1.0.5000.0 *
* Click to see where software is installed.
a. Megahertz measurement may be inaccurate if other programs were busy during last analysis.
b. Data may be transferred on the bus at one, two, or four times the Bus Clock rate.
c. Memory slot contents may not add up to Installed Memory if some memory is not recognized by Windows.
d. Memory slot contents is reported by the motherboard BIOS. Contact system vendor if slot contents are wrong.
e. This may be the manufacturer's factory installed product key rather than yours.
Copyright 2000-7, Belarc, Inc. All rights reserved.


@Ro:
Removed the details of your IP connection to keep your internet connetion save
Removed all licence keys of your registrated programs. Bad boys without such one do not need yours to legalize their own black copies

Regards
BU

Hi

I'm going to let Hunter look at that log you posted..

We do have a HJT forum here if needed?

Gladiator Security Forum > Malware Help Forum > HELP! Think you are Infected?

http://gladiator-antivirus.com/forum/index.php?showforum=170

Best

Grand Dad

Hi

I'm going to let Hunter look at that log you posted..

We do have a HJT forum here if needed?

Gladiator Security Forum > Malware Help Forum > HELP! Think you are Infected?

http://gladiator-antivirus.com/forum/index.php?showforum=170

Best

Grand Dad

"Hunter, I realize you would not post something on here that would be detrimental. I am just saying that by installing those programs they still ask you what you want to take out. That is my problem, I am not confident enough to make that decision. "


Then for the same reason I would not even begin to tell you what to clean off based upon your Belarc posting since it has so much crap in it that I am sure you are not using and I would not be running myself..magicjack and some of the other programs you have installed makes me think someone besides you are using that PC....many of them could be causing the shutdown hang up.

Good Luck..those programs I posted do not ask you what to take off..they are areadly set to take off crap you don't need running at start up and crapware loaded on your PC by the manufacture.. you take them all off and stop all startuplite lists.. if they are listed..you don't need them..it was designed by the people who bring you malwarebyte.. if I can't get you to do that..no use in giving you input on the other.

You still have not answered my question about PC cleanup and defrag? When you do it or how often.

Also as you see with Terry..unless you have modified your OS..when you hit shutdown in vista it does not really shutdown as ME does..it really is going into Sleep mode and all those third party programs you have running that must be stopped and saved that are not coded properly will cause fits with Vista. All MS OS's are set to never let even you delete an application when it is running and also Vista will not even go into sleep mode unless it can put running applications to bed properly.

I have no idea even why you posted the Belarc advisor info..I would be asking you for info from the task manger to see what is running when you try to..as you say "shutdown.

I see you have RegCure Application Version 1, 5, 0, 1 * installed..where/why did you get that one?

http://www.malwarebytes.org/forums/index.php?showtopic=1346

http://forums.techguy.org/windows-95-98-me...82-regcure.html

I suugest you go into add/remove programs and start uninstalling those things you do not really use.

Hunter, as per below in bold. I am not comfortable making those decisions. You may then pick and choose what you want to remove. It will not begin removing anything without prompting you first!

The PC Decrapifier

The PC Decrapifier will uninstall many of the common trialware and annoyances found on many of the PCs from big name OEMs. Here is the current list of software and items that the PC Decrapifier can detect and remove. You get to see the list of items it detects and then choose what will be removed automatically.


As for MagicJack that is my telephone landline, so yes I do need that program. I do not recall anywhere where you have asked me about pc cleanup and defrag. I have gone over all of the posts and do not see it anywhere.

We all use our pc's for different reasons. What you think is "crap" is more than likely a program that I do use.

I see you have RegCure Application Version 1, 5, 0, 1 * installed..where/why did you get that one?

I got that one from one of my newsletters. For one thing, it cleans out shortcuts that are left behind after I have uninstalled a program (game) I am no longer using.

Anyway Defrag was run May 20th, 2 days ago. I ran Ccleaner on Monday the 18th.

I don't understand what you mean that Vista does not shut down it goes into sleep mode. When I click the Win logo, I go to the right and click on the arrow which brings up a "menu":

Switch User
Log Off
Lock
Restart
Sleep
Shut Down

I have never used the Power button. I do click shut down and my pc shuts down. In the morning I must hit the power button on the tower to boot up my pc.

Last night my pc did shut down. Why, I don't know. It has shut down the past 2 nights. Hopefully it has fixed itself.

I most certainly appreciate what you and Grand Dad have tried to do for me, but obviously I am not getting through to you and you are unable to get through to me so I feel we should just call it a day before we get any more exasperated than we already are.

Thanks again for trying.

Ro

It is fairly simple..whatever startuplite and pc decrapifier comes up with get rid of..all of it. RegCure is crap..as one expert put it..



"DO NOT BUY REGCURE, it does not work at all!
by alexcollins969 - 10/22/08 8:27 PM In reply to: RegCure by bungyfish
I am a network admin. I came across a new machine with Windows Vista that would not respond to anything. Saw a few reviews of reg scanners, and saw REGCURE. Sceptical, but payed for it anyway. REGCURE is 99% scan and 1% ineffective program tool. After installation of regcure, computer crashed. Program said there were 698 problems with registry. After paying for item, this fix tool took mere seconds, a real registry fix will take some time to repair. This is a bogus program. Here is the proof! After fresh install of windows vista, and before install of any software or anti virus programs, mind you this was also after a hard drive format, i ran the RegCure scan again. 593 registry errors this time! I don't think so! This program is a waste of money."
http://forums.cnet.com/5208-6142_102-0.htm...orum-w;forums06

So if you have been using it to take care of problems..and trusting it..none of us do..infact it could be part of the root of the problem you have now depending how you have it set up.

Now on your magicjack..many vista user have had shutdown problems..more so than XP..so suggest you make sure you are using their lastest update for vista..and then for your own benefit..use Ctrl/Alt/Delete to bring up the Task Manager and hit "End Task" to turn off MagicJack before you shutdown your PC or put it in sleepmode. I has a tendency to want to keep running and not let you shutdown.

here is what some users have said..

"MJ keeps you PC turned on. I do ctl-alt-del and shut down MJ so I can hibernate my PC or shut it down. Then I unplug it. I plug it in again to make calls and run the utility from my desktop to reinitailize it. (Not required if it is a PC reboot but only when it comes back from hibernation.) I have no problem recommending it for anyone who likes using the telephone rather than soft phones. I load my phonebook into the soft phone by following some advice from the forum. The soft phone works well too and will synchronize with MS Outlook."

and..
"My biggest frustration with MagicJack is that it wants to control my computer and prevents me from using my computer the way I want to. It puts a startup program in the startup folder that seems to interfere with other startup programs and makes the boot up process excruciatingly long. It won't let me put my computer in the "sleep" mode (standby) and I either have to shut down or turn the monitor off and live with the computer running full time. After fretting over this issue for a while, I found that I could disable the MJ startup program and use the desktop icon to start MagicJack when I wanted. I realized that I could use Ctrl/Alt/Delete to bring up the Task Manager and hit "End Task" to turn off MagicJack. Then I could put my computer in the sleep mode."



I personally have helped neighbors with their magicjack installation..it's a nice gadget..but I hack the registry for them so they can use it when the want...and not experience any problem. I like Skype better..even have a portable phone hooked up to skype and use their skypes out to call any landline or cell in US or Canada..can't beat the price.


Have a nice day. No exsaperation here..I don't have the shutdown problem.

I did neglect to say that when I mouse over Shutdown, it says:

Closes all open programs, shuts down windows and then turns off your computer.

So, Shutdown does turn my computer off.

I have not had any of the problems you describe with either RegCure or MagicJack. I have had them on my pc for almost a year now.

My computer did shut down again last night, so I believe it did fix itself.

Thanks again for trying.

Ro

Hi Ro

noticed that your Vista installation does not got updated with Service Pack 2. Didn't you get a notification for that update?

Regards
B. Udo

Except when it does not shutdown for you and did not close open programs..which one is then for you to find out when you have the problem. Does not matter how long you have had any third party program on your PC..when they do hang..that is when the trouble starts. That of course is the reason why you even posted in the forum.

Glad it fixed itself. We did not try anything..guess you did not either.
BTW each time your PC did have the shutdown problem is was recorded in logs on your PC...I use those logs to find the real problem..you can too. Post your system logs or any other that show errors.
Or troubleshoot it yourself.


The Event Viewer is a Microsoft Management Console (MMC) snap-in.

To start Event Viewer by using the Windows interface
Click the Start button.

Click Control Panel.

Click System and Maintenance.

Click Administrative Tools.

Double-click Event Viewer.



Windows Vista includes two categories of event logs: Windows Logs and Applications and Services logs. You can use either the Event Viewer or the wevtutil command-line tool to manage event logs. When you use wevtutil to manage event logs, messages that you receive from wevtutil might refer to event logs as channels. In most cases, event logs and channels are equivalent. For more information about event logs and channels, see the Event Logs and Channels in Windows Event Log topic in the Windows Event Log Software Development Kit (SDK) online.

Windows Logs
The Windows Logs category includes the logs that were available on previous versions of Windows: the Application, Security, and System logs. It also includes two new logs: the Setup log and the ForwardedEvents log. Windows logs are intended to store events from legacy applications and events that apply to the entire system.

Application log
The Application log contains events logged by applications or programs. For example, a database program might record a file error in the application log. Program developers decide which events to log.

Security log
The Security log contains events such as valid and invalid logon attempts, as well as events related to resource use, such as creating, opening, or deleting files or other objects. Administrators can specify what events are recorded in the security log. For example, if you have enabled logon auditing, attempts to log on to the system are recorded in the security log.

Setup log
The Setup log contains events related to application setup.

System log
The System log contains events logged by Windows system components. For example, the failure of a driver or other system component to load during startup is recorded in the system log. The event types logged by system components are predetermined by Windows.



so you could open the Event Viewer and review the Windows Logs. The Application and System logs usually have good information about what could be causing problems. Look for log entries around the time that you try to shutdown the computer.

You will see logs going back to many months by date and time..if you had shut down problems the errors will be in there recorded each time.