I have recently had to reboot my whole PC and when downloading some programs, like IMGburn, nro etc DVD shrink, these programs keep telling me I have no device present. I did try the Dr web stuff, this worked and all seemed fine. One I switched my PC off at the mains etc and when I loaded up, the exact thing happend, no devices present or no CD rom drives found.....Can you help....

hi James
you may find these links useful so do please check them out

http://support.microsoft.com/kb/316529


http://support.microsoft.com/kb/314060

Tried this but still have no luck..

Hello jamesebbs



Sounds like a CD-/DVD creator-cocktail of the worse kind. All the told programs are used for writing CDs and DVDs. One program should be enough or do you want to open a new company for creating CDs / DVDs? So...






..this doesn't make me wonder. Kay, lets try this:

1. Please check if you can find the missed drive at the Device Manager at CD/DVD drives. What does it tell you? Any yellow triangle warnings?
2. If it's not listed there Scan for new hardware. Whats the status after doing so?

If nothing helps:

3. Uninstall all mentioned CD / DVD writing prorams please, clean up the registry with f.e. CCleaner. Does the drive appear after a reboot?

Tell us about the result after, ok?

Have a great day and good luck.