Consumer Reports' Surface Laptop flap is based on data from past Surface models
CR says it is indicting the Surface brand as a whole but acknowledges its method is "not 100 percent perfect."
Mark Hachman By Mark Hachman
Senior Editor, PCWorld | Aug 14, 2017 10:50 AM PT
When Consumer Reports stopped recommending the Microsoft Surface Laptop and latest Microsoft Surface Book, it did so based not on those specific products' reliability. Rather, the company used reliability surveys of earlier Surface devices (including Surface 3, Surface Pro 3, and the early Surface Book), according to a report the publication released Thursday.
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