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No personal support via PMs, IMs or eMail

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#1 TheSentinel


    The man in the dark

  • General Admin
  • 30,417 posts

Posted 08 April 2004 - 07:56 PM


During the passed week memebers of our adminstrative staff which are answering requests in the HJT forum have reported about users, visitors and guests of our board demanding a personal support via PM, email or AIM, ICQ, IRC or other messanger software.

We do not give a personal support via PM nor by email, AIM, ICQ, IRC! Therefore we have our separate forums at GSF!!

If our support team gets disturbed or pested by users PMs, AIMs, ICQs, IRCs telling them about their problems any longer, we will close the PM function for those people for a none defined time.

It is unfair to all other members which are posting their problems in the reserved forums of our board, waiting for help.

We are trying to help you with answers as fast as we can, but please keep in your mind that we take some time to clearify unusual reported problems. Everyone who has posted her/his problem in one of our support sections will get an answer, but please give us some time to help you.

If you have problems with an infected or not proper working computer please post your problems in the reserved forums:

Help! Think you are infected? (HJT-Forum)

Security Newbies

Problems with the Operating system

PC related problems (f.e. Hardware)

Thank you for your attention and understanding

B. Udo - Head of GSF Adminstrative Staff -